Get matched with top septic tank pros in Fredericksburg, TX

"Our landscape architecture and construction studio, Twistleaf, contacted Texan Water in spring 2023 to assess the condition of an existing well at a clients property in Fredericksburg, in preparation for a large-scale landscape renovation project. Their technician was the consummate professional. Extremely responsive and knowledgeable, he took the time to answer all of our questions in person, then always followed-up with reporting and work orders as promised. After the initial assessment and with the passage of time, it was clear that additional work needed to be done on the well, which Texan Water executed in a timely and reliable manner, in concert with other trades working on site. We were impressed with the professionalism of their entire staff, as well as how quickly they were able to fit us into their schedule each time we needed them. Texan Water really earned our trust and continues to maintain the well. We will definitely work with them in the future for water well drilling or repair."

"Our HOA?s experience with Bee Cave Drilling in Dripping Springs, TX has been frustrating from day one. They installed a water well for our community, but the quality of their work and their lack of accountability raised serious concerns. To start, the electrical system was improperly wired, creating multiple safety hazards ? including three of their own workers being shocked. I was surprised to find out that they do not use licensed electrician during installs. I had to hire a licensed electrician to fix their mistakes, but Bee Cave Drilling refused to reimburse us for the cost. Fast forward five years, the pump they installed has now failed. According to the new drilling company making the repairs, this failure was likely caused by poor installation from the start. The wiring was damaged ? possibly from being dragged along the steel casing ? and the jacket had been stripped with multiple splices near the pump. At that depth, the extreme pressure can cause shorts and system failure. "

"Initially we thought we had found a good company to service our well issue. They came out immediately to look at issue and gave us a solution we thought to our problem. Within a month, our well again was flooding well house and should have been covered under their warranty. We called multiple times and finally connected to be serviced. That day came any went without anyone showing up or calling to reschedule. Follow up calls got us nowhere until I left a message that if I didn?t get a callback, I would place an honest review on the bad service and unprofessional message from them. The well guy called back with excuse everyone at company had flu and to go ahead and leave a negative review. So here it is. They are quick to get out and make a buck but not follow up on any issues thereafter under warranty. If the well guy would kindly correct this situation, I would in turn follow up with a positive review of them correcting a situation for a customer. "

"I hired Viking to iinstall new tank and pump. The pump went out so I called for repair service. I had no water for almost a week. Calls went unreturned. When Sheldon finally returned my call he said he was too busy and would not come to check on problem for another week. He said that I was on my own and to call the vendor that sold him the pump. I paid over $7000.00 for lousy customer service and faulty equipment that didn?t last for more than a few years. Do not hire this company. "

"Job was quoted, delivered accurately and on time."

"as advertised"

"Great!! Very nice and very neat!!"

"The crews were fast and efficient. Employees were polite and considerate. Work was well executed and cleaned up area after repairs made. Billing was completed effectively and as needed."