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"He is one of the highest quality individuals and the best in structural engineering. I would recommend him to anybody. He can save you money. I have the highest regards for Bill"

"If you want to hire a company that cares, this is the one. We needed to have a bath converted into a walk-in shower in our guest bathroom because of the accessibility issues. The original design looked great, but it would have taken a couple of months to get all the supplies. John and Travis realized that we had an urgent need and came back with a great design that used great materials and we didn't have to wait for so long. In a couple of weeks, we had a crew headed by Jesse that landed in our bathroom. They were great. Everything was done in a day and a half. The quality is superb! Every time I walk into the bathroom, I enjoy the look of it, plus we are happy with all the benefits of having a walk-in shower. One more thing I want you to know is that I really mean what I am saying in this review. When the owner of the company, not a hired salesman, is directly involved in projects, it makes a big difference. Plus, the price was more reasonable compared to "the big shower remodeling companies""

"Got quotes fair price first was going to be extra because of all the leaves that needed to be picked up and extra trim leaves were never picked up, then next schedule date no show a week later they came by only did the back because they were running late and would come back the following week to do the front yard that never happened. When I called their office and explained this to the lady she stated she would talk to owner and would get back to me that never happened then a couple of weeks later one of their works knocked to see if I needed service I stated the above and said yes please he started to blow the leaves out front five minutes later they were gone and paid each time. I called their office and this time I spoked to the owner he stated the same as the lady before him and I got the same results no replies and now they avoid my calls."

"Last October, my sister, an elderly veteran living alone, contracted Genie Bath Systems to remodel her master and guest baths. She was diagnosed cancer and passed before the remodel was complete. Which, to be fair as we were not able to work with Genie while attending to my sister. The contract was expensive. Very expensive. The cost of the remodel is close to 1/4th the value of her home. I noticed there were issues with the remodel that showed a surprising lack of attention to detail. Genie sent people to address the issues twice. Yet issues remain. My calls to my contact at Genie are now being ignored. Also, the only document I have for the remodel is the contract my sister signed. It is not detailed. I have and continue to ask for a breakdown of the cost. An estimate or work order. This request is also being ignored. I am disappointed and have to wonder why Genie will not provide this information. I have several other questions for Genie that I will not go into here. But based on my experience, I cannot recommend Genie. In fact I would warn anyone considering Genie to be very careful about the cost of the contract."

"From day one to the installation of our walk in shower we had excellent service. TJ is excellent about keeping us updated with each step. Roberto Valadez the contractor - we can not express enough what excellent work he did. He is timely, neat and tidy, very knowledgeable regarding everything to do with the installation, excellent wood work and plumbing and i love my added bench. We can not wait for the installation of the glass to start using our new bigger and wider shower."

"No communication, no show and terrible customer service"