Very thorough and professional. Jerod explained all the necessary repairs that needs to be done.
On 10/23/14, the pipe used to connect the catalytic converter failed in the mountains in New Mexico. I had to drive for over an hour to get back to the small town I was staying in; the following morning, I had to drive for another hour to a shop in Santa Fe for repairs.
What should have been a simple repair (replacing the broken pipe) was complicated because incorrect bolts had been used in the exhaust flange; bolts had to be tapped out and replaced, along with removing the broken pipe and welding a new one in place. The repair took the better part of the day, costing me a day's work and making it necessary to juggle my hotel reservations and travel plans. It was also noted that the u-joints were about to fall out of my truck - it would have been great to lose a drive-train on some mountain road....or a highway.
When I returned to Texas, I contacted Bill Cabaj, Allstate owner, on 10/30/14. I explained the problem with the pipe/bolts and texted him pictures of the failed/incorrect parts and of the completed repair. I also mentioned that his shop had failed to service my transmission & differential, and that two other drive belts and the u-joints had to be replaced in Santa Fe - money that his shop could have collected had they thoroughly examined my truck as requested.
I asked for a refund of the pipe repair only - $189.95. Bill stated that they subcontract exhaust work and he would have to talk to his subcontractor. I waited until 11/5/14 and did not hear from Allstate; I called and left a message for Bill - my call was not returned.
On 11/10/14 I called again, left a message inquiring whether any action would be taken regarding a refund and asked for a call back. I have not been contacted.
I can only conclude that my <$200.00 repair expense due to a faulty part/repair is less important to Allstate than my >$2000.00 initial repair was. VERY DISAPPOINTING EXPERIENCE.
11/20/14 Bill called and we discussed; he had contacted the subcontractor and expressed concern that the converter might have been affected by the high altitude (mountains) and said he would like to take a look at it to make sure it is ok. He also stated that he would mail a check to refund my out-of-pocket repair in New Mexico. I stated that I've had no problems with the truck since the New Mexico repair and we concluded the converter is probably ok and doesn't need to be checked at this time.
On 12/1/14 I called to check the status of the reimbursement; Bill said the check would be mailed that day.
On 12/3/14 I received a check for $190.00. I appreciate the reimbursement and the concern for proper operation of the converter.
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Very thorough and professional. Jerod explained all the necessary repairs that needs to be done.
prompt and kept me updated on when part would arrive and could get repaired..very knowledgable and friendly...would highly recommend!!!
Excellent, prompt customer service for minor roof repair. They are honest/reliable and local. I would definitely use their services again should the need arise and I happily recommend them for any and all roofing services.
Came to give quote. Found water leak and repaired it quickly. Professional, courteous service. Highly recommended.
Fantastic. Repairs completed in timely manner
Left my SUV at the shop for over two weeks; requested that transmission & rear end be serviced and truck inspected for anything that needed to be done as I travel and don't want to be on the road with auto problems. Neither the transmission nor the differential were serviced. On 10/23/14,...
We are a small company the consists of only three employees. We normally do all the work required on a jobsite unless a third party is required for other services we don't offer. We except most methods of billing procedures. Materials must me purchased by customer needed for the job. Customer will only be charged for labor or special materials mentioned in the job contract!
We are a small company the consists of only three employees. We normally do all the work required on a jobsite unless a third party is required for other services we don't offer. We except most methods of billing procedures. Materials must me purchased by customer needed for the job. Customer will only be charged for labor or special materials mentioned in the job contract!
Shallow River Construction Services is general contracting company primarily focusing on concrete construction and repair. In addition to this we provide several contracting services from landscaping and carpentry to heavy haul trucking. Anything and everything in between.
Shallow River Construction Services is general contracting company primarily focusing on concrete construction and repair. In addition to this we provide several contracting services from landscaping and carpentry to heavy haul trucking. Anything and everything in between.
Outdoor gas grill sevice repair and cleaning and gas log service we service all makes and models of gas grills,with over 16 yrs experience in repairs .let us be your go to service for Gas Grill Repair and cleaning and fire log installation and repair thanks
"Mr. Rick Carrero, Owner of Kings Grill Tech Services in San Antonio, did a phenomenal job with the refurbishment of our custom smoker, and he thoroughly cleaned our Thermador gas grill as well. This was the second time we hired him to provide grill services for us; because he did such a fantastic job for us several years ago too. Mr. Carrero also took the time to explain how to properly use our custom smoker, as this was the first time we had ever owned one. Throughout the process he was highly professional, straightforward, and encouraging. Moreover, his prices were more than reasonable, and there weren't any surprises. I highly recommend Mr. Rick Carrero and Kings Grill Tech Services!"
E L on April 2020
Outdoor gas grill sevice repair and cleaning and gas log service we service all makes and models of gas grills,with over 16 yrs experience in repairs .let us be your go to service for Gas Grill Repair and cleaning and fire log installation and repair thanks
"Mr. Rick Carrero, Owner of Kings Grill Tech Services in San Antonio, did a phenomenal job with the refurbishment of our custom smoker, and he thoroughly cleaned our Thermador gas grill as well. This was the second time we hired him to provide grill services for us; because he did such a fantastic job for us several years ago too. Mr. Carrero also took the time to explain how to properly use our custom smoker, as this was the first time we had ever owned one. Throughout the process he was highly professional, straightforward, and encouraging. Moreover, his prices were more than reasonable, and there weren't any surprises. I highly recommend Mr. Rick Carrero and Kings Grill Tech Services!"
E L on April 2020
Owner for over 30 years. Have very good references. My new business under D.G. Custom Masonry # 214-604-4183. Owner Danny Gomez.
Owner for over 30 years. Have very good references. My new business under D.G. Custom Masonry # 214-604-4183. Owner Danny Gomez.
Since 1999, we've helped millions of do-it-yourselfers save money and fix their broken appliances quickly by providing quality appliance parts and free repair advice. We are only an online appliance parts retailer that offers a 365 day warranty and fast shipping. We also offer technical advice and diagnosis totally free 6 days a week. If you are interested in repairing your own appliance, please call us at 1-877-477-7278 or click live chat on our web site. We will help diagnose the problem and provide you with all the necessary information for the repair free of charge. It's better with the Pros!™ Avoid costly service calls - visit us at http://www.appliancepartspros.com
"My chest freezer broke down and I did not want to buy a new one since I could not afford the same size. I reached out to appliance parts pro and they were confident that what I ordered would fix my problem. $200 in parts later and I now have a broken freezer on my porch and am still paying the loan to this terrible company. They just want you to order parts and try them because they know you can't return them. I hate this company with every fiber of my being and will make sure that anyone that has a broken appliance will not use them. To top it off, their site is so screwed up that it give you an error trying to log back in. I ended up having to create THREE different accounts because every time I went to place a new order, it would not let me login and it would not send a password reset email. DON'T GET RIPPED OFF."
Logan M on May 2025
Since 1999, we've helped millions of do-it-yourselfers save money and fix their broken appliances quickly by providing quality appliance parts and free repair advice. We are only an online appliance parts retailer that offers a 365 day warranty and fast shipping. We also offer technical advice and diagnosis totally free 6 days a week. If you are interested in repairing your own appliance, please call us at 1-877-477-7278 or click live chat on our web site. We will help diagnose the problem and provide you with all the necessary information for the repair free of charge. It's better with the Pros!™ Avoid costly service calls - visit us at http://www.appliancepartspros.com
"My chest freezer broke down and I did not want to buy a new one since I could not afford the same size. I reached out to appliance parts pro and they were confident that what I ordered would fix my problem. $200 in parts later and I now have a broken freezer on my porch and am still paying the loan to this terrible company. They just want you to order parts and try them because they know you can't return them. I hate this company with every fiber of my being and will make sure that anyone that has a broken appliance will not use them. To top it off, their site is so screwed up that it give you an error trying to log back in. I ended up having to create THREE different accounts because every time I went to place a new order, it would not let me login and it would not send a password reset email. DON'T GET RIPPED OFF."
Logan M on May 2025