We used Vastine Remodeling & Construction (VRC) to repair the damage from a broken water line during the February 2021 winter freeze. We enjoyed working with the VRC team who completes both remediation and remodeling of our kitchen, living room, front room, and hallways. The stress of a major event such as a house flood is insane, but tack on stress from insurance, contractors, potential displacement from your home, and lengthy materials delays just compounds the stress into crippling fatigue. Its important to have a solid team with whom you can communicate and rely on to help get you back on your feet. The team at VRC was excellent at helping with our stress levels during this trying time. Cindy, the show room manager, was invaluable to our cause. She professionally addressed our questions and concerns, treating us with the upmost care and patience. Her ideas for our floor plans and designs were wondeful and provided us with a gateway to the eventual final design. She was flexible and adaptable to our own issues (we work in education), but completely respectful of her team and mediated successful working schedules. We probably drove her nuts with our questions and worries (this was our very first experience with such a project), but she was the ultimate mentor and guide to have. Charles, the owner, also provided invaluable service by being flexible with team scheduling and payment timing. He visited the house numerous times to ensure quality work and to provide updates on material delays. He is also an incredibly approachable professional who is excited and passionate about what he does. His enthusiasm is contagious and helped to ease the enormous amounts of stress we faced. There were also numerous team members who were very professional and respectful in their work and in their interactions with our family (including our cat!). Their craftsmanship and attention to detail was stress-relieving, their kindness and patience endearing. Would I use and recommend VRC in the future? Absolutely. Our experience was just another example of the professionalism, skill, and kindness that Charles, Cindy, and the VRC team have been bringing to the community for years.