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Begin by checking the power source, typically a battery or wired connection. Ensure the battery is installed correctly, has sufficient charge, and isn't corroded. If it's a wired lock, examine the electrical connections to confirm they are secure and free from damage. Additionally, inspect the lock's programming or settings. Confirm that user codes or access credentials are programmed correctly and that any remote control devices are paired and functional.

When the temps drop, sometimes you need to thaw a lock to regain access. Options include warming the key with warm water, applying a de-icing spray, or using a hair dryer on low heat. Avoid using boiling water to prevent damage. To prevent future freezing, consider installing a cover or shield over the lock to keep water and ice out. Remember to be patient and gentle during thawing to avoid damaging the lock or key. If all else fails, consult a professional locksmith.

If you don’t have your original key, the easiest way to obtain a copy is to call a locksmith. For house keys, your locksmith has several options for configuring a new key: 

• They can input a lock’s identification code into a database to obtain key-cutting instructions.

• They could analyze the lock cylinder to determine how to cut a new key.

• They can create an impression of the lock cylinder from which to cut a new key. 

Proper door lock maintenance includes keeping the locking mechanism clean and clear of dirt, dust, and grime buildup, lubricating the lock annually, inspecting and tightening the lock regularly, and treating the door with care. If your maintenance reveals problems, it may be time to replace the lock or have a professional inspect it.