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Cleaning questions, answered by experts

Before hiring a cleaning service for your home, it's wise to ask several questions. Find out what services they offer, whether they work alone or with a company, and if they can provide references. It's also important to ask if they conduct background checks on employees. Inquire about their scheduling, availability, and when they can provide an estimate. Confirm if they have insurance, offer a guarantee, and bring their own cleaning supplies and equipment. You should also clarify if you need to be home during the cleaning, what arrangements are necessary for pets, and if there is a written contract. Finally, ask how they set their rates and if they are available for emergencies and what those charges would be.

If it’s been a while between cleanings, then further elbow grease is needed. To help with caked- on stains, create a solution of distilled vinegar and water, then soak the rough side of the sponge and scrub.

You can remove stubborn stains from your toilet by scrubbing with a store-bought cleaner appropriate for the toilet’s material. If you’re looking for a homemade solution, you can also use vinegar and baking soda—just pour 2 cups of white vinegar around the edges of your toilet. Once the bowl is wet with vinegar, sprinkle 3 tablespoons of baking soda, concentrating on the stains. Scrub the bowl with a toilet brush and flush to clean the mixture. 

Just a note: While combining baking soda and vinegar is OK, never mix that solution with any other cleaners.

Anything that might have been exposed to fumigation chemicals should be washed before use. Wipe down and sanitize surfaces like countertops and tables, and wash all utensils (or take care to store them in an airtight box beforehand), as well as anything else that could find its way into someone’s mouth, like kid or pet toys. 

If you’re unsatisfied with the cleaning, address your concerns directly and promptly with your housekeeper or the company. Many professionals offer satisfaction guarantees or will return to address missed areas at no extra charge. Document specific issues and clarify your expectations for future visits to ensure better results and avoid ongoing frustration.

The Telford, TN homeowners’ guide to cleaning & maid servicess

From average costs to expert advice, get all the answers you need to get your job done.