Get matched with top backsplash installation pros in Sneedville, TN

"We used this company before and liked the results, but this time around the quality was not as high. We were told - after we selected our stone - that there would be a long time between measuring and installing, due to a backup of work on their part, as I understood it. Since theirs was the only place we could find this particular stone, we decided to go ahead. It did mean a long delay in finishing our project. Besides that inconvenience there were several issues. First, they forgot to tell us to order braces for the island overhang -- good thing we figured that out on our own. Also, they would only let us use their custom made, expensive braces that would take several weeks to come in. Again, good thing we figured out to order them early enough. Then there was a delay due to trouble getting one of our sinks, which problem they finally explained to us after someone in their shop implied it was our fault for changing one (small) part of the order. Then the vanity counter was cut wrong, and if we hadn't noticed it we had to wonder if they'd have installed it anyway. No one ever apologized for the error. It was our good fortune that there was similar stone in stock (after we had been told they didn't have any more of this type). And the "white" sink we ordered through KSI was definitely not white, and we were told to go find another sink on our own. Which we did, and surprised them with how fast we got one. Makes us wonder why they, who do this all the time, couldn't do as well. When the installers finally came back with the stone cut correctly, and both sinks correct, there seemed to be a "chill" in the air. They were just not very friendly this time around. To the company's credit when I informed them about how this part of the install went, they responded quickly and were appropriately apologetic, explaining the circumstances which had nothing to do with us. We can understand how everybody can have a bad day, but it put a bad tone over finishing the project. The counters looks nice, but the trouble we went through along the way was frustrating. We may be looking for a different company if we do work like this in the future."

"I’ve been working with Protile Design for the past four years on some high profile jobs, and I wouldn’t use anyone else. Their professionalism and meticulous approach to the work is top notch; always leaving me completely happy, knowing the job was done right. I would highly recommend Protile Design to anyone wanting to do a bathroom or kitchen."

"Eddie was able to work when others were not. I was having old bathroom vanities removed and new vanities installed. In between these jobs, Eddie was able to get my old floor removed and the new tile installed, plus he hauled away the old flooring and an old toilet and installed a new toilet. All this happened with a minimum of down time for the bathroom. I was very pleased. The new floor looks great."

"All workers showed up on time and the work progressed on time. The weather was a factor but the job was finished in time and in a very professional manner. There was never a time when I had to worry if the job was being done the way it should be. There was a section of roofing on the back of the house that was done by an armature at best that caused a lot of wood rot. The foreman of the job showed me how it could be repaired and saved me over $1500 on the job.

I plan to use this provider in the future for work inside my home."

"Randy was easy to work with, the assessment was accurate, he consistently showed up on time and the repair was completed professionally."

"The service was pretty good. They did it in time that I needed. They were professional and on time. They did the job well."

"The design was totally useless to me. I was extremely disappointed.
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"They did an excellent job, I will definitely be using them again for more remodeling projects."

"Excellent services provided. The job was done with great care, skill and professionality.We were so pleased to have worked with this company. The kitchen tiles looks great. Great Services. Will reccomend to anyone."

"Richard is very professional.  He is accurate in his assessment of the job. He begins the work when he schedules it and stays on the job until it is finished. He uses quality materials. His work looks great when he is done and he cleans up everything when he is finished."