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Avatar for Environmental Testing & Research Laboratories, Inc

Environmental Testing & Research Laboratories, Inc

4.85(
347
)

Environmental Testing & Research Laboratories, Inc

4.85(
347
)
Customers say: True professional
Recommended by 93% of Angi customers
Recommended by 93% of HomeAdvisor customers

ETR Laboratories in an analytic laboratory with a broad range of commercial, industrial and individual clients. We provide analytic services using a wide variety of scientific methods including GC/MS, IC/MS, GIR, NMR and SEM equipment. We can do particle analysis, organic and inorganic chemical analysis and micro analysis on biological and other materials. Private water analysis is our specialty. Award winning. Additional DBA - Environmental Testing & Research Laboratories Inc, ETR Labs, ETR Laboratories.

"as advertised"

Nancy C on July 2018

ETR Laboratories in an analytic laboratory with a broad range of commercial, industrial and individual clients. We provide analytic services using a wide variety of scientific methods including GC/MS, IC/MS, GIR, NMR and SEM equipment. We can do particle analysis, organic and inorganic chemical analysis and micro analysis on biological and other materials. Private water analysis is our specialty. Award winning. Additional DBA - Environmental Testing & Research Laboratories Inc, ETR Labs, ETR Laboratories.

"as advertised"

Nancy C on July 2018


Avatar for Goin Swimmin' Pool Service

Goin Swimmin' Pool Service

4.81(
16
)

Goin Swimmin' Pool Service

4.81(
16
)
Customers say: Quick response
Recommended by 93% of Angi customers
Recommended by 93% of HomeAdvisor customers

We provide superior pool service and repair to both residential and commercial pools. We work hard to keep cost low while not compromising on our workmanship. We very proudly stand behind our work. We would appreciate the opportunity to assist you anywhere from remodeling to maintaining your swimming pool.

We provide superior pool service and repair to both residential and commercial pools. We work hard to keep cost low while not compromising on our workmanship. We very proudly stand behind our work. We would appreciate the opportunity to assist you anywhere from remodeling to maintaining your swimming pool.


"If you want a company that only does half the job they were hired to do, then by all means hire this one. We hired them to repair our pool stairs and they only did two of the three. When the third stair cracked they came out and repaired it and then sent out a bill for another $500. For $2000.00 we could have replaced the steps. It all is chipping away and to beat all of this, the guy stepped on our liner and teared it off the steps. Now we are replacing a 1 year old liner and the company's response was it's our word against theirs. Do yourself a favor a stay away from this company. They maybe the only ones around Knoxville, but it isn't worth your money"

Monica H on April 2018

Additional Phone - (423) 467-9669, (865) 548-9554

"If you want a company that only does half the job they were hired to do, then by all means hire this one. We hired them to repair our pool stairs and they only did two of the three. When the third stair cracked they came out and repaired it and then sent out a bill for another $500. For $2000.00 we could have replaced the steps. It all is chipping away and to beat all of this, the guy stepped on our liner and teared it off the steps. Now we are replacing a 1 year old liner and the company's response was it's our word against theirs. Do yourself a favor a stay away from this company. They maybe the only ones around Knoxville, but it isn't worth your money"

Monica H on April 2018


Avatar for American Home Design Inc

American Home Design Inc

4.27(
126
)

American Home Design Inc

4.27(
126
)
Customers say: Quality work
1977 years of experience

American Home Design is a locally-owned and operated family business. Founded in 1977 on the basis of high quality home improvement. Our success has come from customer referrals- people like yourself, who buy our products and recommend us to others. Among the reasons for so many referrals are: No hidden costs, quality work, craftsmanship, and dependable service. Our customers feel they get extra value for their dollars. We look forward to helping you with your home improvement project.

"In my opinion, this has been one of the worst experiences with ever dealing with a contractor. The first installers that showed up not only broke glass from windows several times but also smoked cigarettes while my windows were out. One also ended up being so careless that glass and cut his leg ended in an ER visit. At that time, I had a window in my upstairs that was exposed to the outside elements. When speaking with customer service and also the manager of the installers they could not give me a time when they could get another installer out and stated that it could be several days before people are finished with other jobs before they could get to mine. They covered my window with thin plastic and spray foam. I thought I was being reasonable by asking them just to come and install the one window and that the job did not have to be finished that day or over the weekend. When speaking with her, the customer service manager stated that they did not know if they could accommodate having someone come off another job to install one window that exposed my house to the elements and also didn't know when they could get someone else to come to finish. This was hours after the incident. After that, the service manager told me he would call me by the end of the day to let me know if he could have an installer come over the next day but wasn't 100% sure and stated that it could be next week. At this time, I told them this was unacceptable and that I needed someone to at least come and fix the one window either today or tomorrow. By them not being able to give me a timeline my tenant had to cancel his out-of-town travels as he did not feel safe leaving his belongings exposed. The following day I got a call stating that a crew was on their way, which made me happy. But the installer that came was by himself, and even though he did a great job, my tenant living at my property had to help him carry the windows up the stairs, and also had to use my ladder to help him off the roof. When speaking with customer service, I told them that this was unacceptable that tenant and had to help with the job. They went on to only make excuses in a rude manner and told me that he probably chose to do that in, which he did because over the weekend, we had various storms coming, so he did not want to be in the same situation as before and had the elements outside damage the inside of my property. When seeking compensation, they told me that "life happens" and they could not give any discounts for the job. In my opinion, this company does not stand for the five-star customer service they portrayed. With every phone call I was met with a questioning tone, as well as being very defensive when requesting that my exposed window be installed within the next two days."

Jonathon F on July 2022

American Home Design is a locally-owned and operated family business. Founded in 1977 on the basis of high quality home improvement. Our success has come from customer referrals- people like yourself, who buy our products and recommend us to others. Among the reasons for so many referrals are: No hidden costs, quality work, craftsmanship, and dependable service. Our customers feel they get extra value for their dollars. We look forward to helping you with your home improvement project.

"In my opinion, this has been one of the worst experiences with ever dealing with a contractor. The first installers that showed up not only broke glass from windows several times but also smoked cigarettes while my windows were out. One also ended up being so careless that glass and cut his leg ended in an ER visit. At that time, I had a window in my upstairs that was exposed to the outside elements. When speaking with customer service and also the manager of the installers they could not give me a time when they could get another installer out and stated that it could be several days before people are finished with other jobs before they could get to mine. They covered my window with thin plastic and spray foam. I thought I was being reasonable by asking them just to come and install the one window and that the job did not have to be finished that day or over the weekend. When speaking with her, the customer service manager stated that they did not know if they could accommodate having someone come off another job to install one window that exposed my house to the elements and also didn't know when they could get someone else to come to finish. This was hours after the incident. After that, the service manager told me he would call me by the end of the day to let me know if he could have an installer come over the next day but wasn't 100% sure and stated that it could be next week. At this time, I told them this was unacceptable and that I needed someone to at least come and fix the one window either today or tomorrow. By them not being able to give me a timeline my tenant had to cancel his out-of-town travels as he did not feel safe leaving his belongings exposed. The following day I got a call stating that a crew was on their way, which made me happy. But the installer that came was by himself, and even though he did a great job, my tenant living at my property had to help him carry the windows up the stairs, and also had to use my ladder to help him off the roof. When speaking with customer service, I told them that this was unacceptable that tenant and had to help with the job. They went on to only make excuses in a rude manner and told me that he probably chose to do that in, which he did because over the weekend, we had various storms coming, so he did not want to be in the same situation as before and had the elements outside damage the inside of my property. When seeking compensation, they told me that "life happens" and they could not give any discounts for the job. In my opinion, this company does not stand for the five-star customer service they portrayed. With every phone call I was met with a questioning tone, as well as being very defensive when requesting that my exposed window be installed within the next two days."

Jonathon F on July 2022


"HORRIBLE!!! The middle of August ac breaks our landlord hires them due to contract and charges 3,000 more than the other estimates I received. The job takes a day, and were paid overtime to do it on Saturday after having waited over 2 weeks already they cancel last minute on Friday night. We paid for a room so they have space to complete the job that was nonrefundable and would not compensate us for loss of money. She said "they have no dogs in that race!" Basically oh well tough luck! HORRIBLE HORRIBLE BUSINESS PRACTICES NEVER USE THEM UNLESS YOU WANT TO BE MISERABLE FOR 3 WEEKS MINIMAL AND RUDE MANAGEMENT THAT I DOUBT IS EVEN THE ONE IN CHARGE"

Kirsten S on August 2020

Licensed & Insured, Nine employees, emergency coverage.

"HORRIBLE!!! The middle of August ac breaks our landlord hires them due to contract and charges 3,000 more than the other estimates I received. The job takes a day, and were paid overtime to do it on Saturday after having waited over 2 weeks already they cancel last minute on Friday night. We paid for a room so they have space to complete the job that was nonrefundable and would not compensate us for loss of money. She said "they have no dogs in that race!" Basically oh well tough luck! HORRIBLE HORRIBLE BUSINESS PRACTICES NEVER USE THEM UNLESS YOU WANT TO BE MISERABLE FOR 3 WEEKS MINIMAL AND RUDE MANAGEMENT THAT I DOUBT IS EVEN THE ONE IN CHARGE"

Kirsten S on August 2020


The Service Co

4.54(
13
)

The Service Co

4.54(
13
)
Customers say: Terrific value
Recommended by 92% of Angi customers
Recommended by 92% of HomeAdvisor customers

We are a family owned business located in White Bluff Tn, The Service Company will provide you the very best service at the lowest cost. We promise to treat you like family, not a customer. Call on The Service Company for all of your home or small business needs. Our technicians are trained for their professions, take advantage of our whole home coverage, including plumbing, electrical, heating, air conditioning, room additions, remodels, solar pool heating, solar electricity, solar water heating. We accept all credit cards, checks, and we do our billing electronically. Thank you for your business. Additional DBA - Joseph P. Wood.

"It didn't. No one ever showed up and you guys are still billing me. I want a refund or someone to do the work."

Renee G on June 2021

We are a family owned business located in White Bluff Tn, The Service Company will provide you the very best service at the lowest cost. We promise to treat you like family, not a customer. Call on The Service Company for all of your home or small business needs. Our technicians are trained for their professions, take advantage of our whole home coverage, including plumbing, electrical, heating, air conditioning, room additions, remodels, solar pool heating, solar electricity, solar water heating. We accept all credit cards, checks, and we do our billing electronically. Thank you for your business. Additional DBA - Joseph P. Wood.

"It didn't. No one ever showed up and you guys are still billing me. I want a refund or someone to do the work."

Renee G on June 2021


Audio Advice, Inc.

4.50(
14
)

Audio Advice, Inc.

4.50(
14
)
Customers say: Quality work
1978 years of experience

Audio Advice, with locations in Raleigh and Charlotte, is the premier home entertainment provider and systems integrator in North Carolina and was named Best Specialty A/V Retailer in the United States by TWICE Magazine. We’ve won the Metro Bravo award for best place to buy a home media system every time since the creation of this prestigious Triangle area award. Since 1978 we have served our clients as both a retailer and custom systems installer. Over the years, we have continually expanded product offerings and services as the home entertainment industry has changed. Audio Advice has grown from stereo retailing to providing home theater, home contol, high performance audio, shading, and lighting control. Home security and computer networking are also part of our wide range of installation and integration services. The level of performance we provide for our retail, homeowner, and builder partners has earned us a reputation second to none. We are committed to good corporate citizenship, with an emphasis on energy conservation and environmental responsibility in our work. We have won more local and national awards than any other provider in the Carolinas. Our mission is to deliver unparalleled experiences and solutions to our customer every single day. If you are interested in how Audio Advice products and services can enhance your home and your life, please check here about how to work with us. Our History- Audio Advice turned 34 years old in 2012. Here is a brief overview of some of our changes and a look at where we are now for our long time friends and first time visitors. A Service Emphasis- For 34 years Audio Advice has served our clients as both a retailer and custom systems installer. Leon Shaw founded Audio Advice in 1978, and grew the company to be renowned in the Carolinas for high performance audio. His passion for great sound and video has fueled our growth as the leading provider of home entertainment systems in the Carolinas and gained access to the finest products and brands worldwide. From the beginning, Leon’s focus on customer service has set Audio Advice apart. Today as Chairman of the Board, Leon continues to place a top priority on great customer service, and has learned techniques from a variety of sources. He attended the Walt Disney School of Customer Service twice, each time bringing back ideas to help improve customer relations. “It can be as simple as bringing a lunch to a client at their home],” he says. Or it can be something more complex, and even more remarkable to the customer. “We had a client whose system went down during a lightning storm with guests at his house,” recalls Leon. “We were able to dial into his system while we were on the phone with him and correct the problem instantly.” A Systems Approach Adding additional expertise is Leon’s partner, Scott Newnam, company President and CEO. Prior to joining Audio Advice, Scott was CEO of a multi-million dollar software company that sold interactive technology to television networks and cable and satellite companies. His company won an Emmy Award for their technology work on DirecTV’s NFL Sunday Ticket. With a Harvard Business School background and experience leading his own software company, Scott brought Audio Advice unmatched experience in system building and delivery. A passionate consumer himself of home entertainment and home automation systems, Scott has led the Audio Advice initiative in designing and delivering music distribution and home automation systems. Our most notable development is our flagship Signature Series home automation system. It’s designed to be the best of its kind and has been featured in numerous publications. Scott started focus groups to learn exactly what people wanted in a home control system. Every single new version of our Signature Series goes through hundreds of hours of beta testing by Scott in his own home to make sure its perfect before w...

"I hired audio advice in 2/2024. I paid over 30K for a job to connect existing home theater, existing speakers and internet network. Price is outrageous especially at that price point when you ask them to make the job right, they come back and ask for more money. I wished I have done my homework and hired another reasonable company that stands behind their work. I would never hire them again for the price mark and quality of work done."

David K on August 2024

Audio Advice, with locations in Raleigh and Charlotte, is the premier home entertainment provider and systems integrator in North Carolina and was named Best Specialty A/V Retailer in the United States by TWICE Magazine. We’ve won the Metro Bravo award for best place to buy a home media system every time since the creation of this prestigious Triangle area award. Since 1978 we have served our clients as both a retailer and custom systems installer. Over the years, we have continually expanded product offerings and services as the home entertainment industry has changed. Audio Advice has grown from stereo retailing to providing home theater, home contol, high performance audio, shading, and lighting control. Home security and computer networking are also part of our wide range of installation and integration services. The level of performance we provide for our retail, homeowner, and builder partners has earned us a reputation second to none. We are committed to good corporate citizenship, with an emphasis on energy conservation and environmental responsibility in our work. We have won more local and national awards than any other provider in the Carolinas. Our mission is to deliver unparalleled experiences and solutions to our customer every single day. If you are interested in how Audio Advice products and services can enhance your home and your life, please check here about how to work with us. Our History- Audio Advice turned 34 years old in 2012. Here is a brief overview of some of our changes and a look at where we are now for our long time friends and first time visitors. A Service Emphasis- For 34 years Audio Advice has served our clients as both a retailer and custom systems installer. Leon Shaw founded Audio Advice in 1978, and grew the company to be renowned in the Carolinas for high performance audio. His passion for great sound and video has fueled our growth as the leading provider of home entertainment systems in the Carolinas and gained access to the finest products and brands worldwide. From the beginning, Leon’s focus on customer service has set Audio Advice apart. Today as Chairman of the Board, Leon continues to place a top priority on great customer service, and has learned techniques from a variety of sources. He attended the Walt Disney School of Customer Service twice, each time bringing back ideas to help improve customer relations. “It can be as simple as bringing a lunch to a client at their home],” he says. Or it can be something more complex, and even more remarkable to the customer. “We had a client whose system went down during a lightning storm with guests at his house,” recalls Leon. “We were able to dial into his system while we were on the phone with him and correct the problem instantly.” A Systems Approach Adding additional expertise is Leon’s partner, Scott Newnam, company President and CEO. Prior to joining Audio Advice, Scott was CEO of a multi-million dollar software company that sold interactive technology to television networks and cable and satellite companies. His company won an Emmy Award for their technology work on DirecTV’s NFL Sunday Ticket. With a Harvard Business School background and experience leading his own software company, Scott brought Audio Advice unmatched experience in system building and delivery. A passionate consumer himself of home entertainment and home automation systems, Scott has led the Audio Advice initiative in designing and delivering music distribution and home automation systems. Our most notable development is our flagship Signature Series home automation system. It’s designed to be the best of its kind and has been featured in numerous publications. Scott started focus groups to learn exactly what people wanted in a home control system. Every single new version of our Signature Series goes through hundreds of hours of beta testing by Scott in his own home to make sure its perfect before w...

"I hired audio advice in 2/2024. I paid over 30K for a job to connect existing home theater, existing speakers and internet network. Price is outrageous especially at that price point when you ask them to make the job right, they come back and ask for more money. I wished I have done my homework and hired another reasonable company that stands behind their work. I would never hire them again for the price mark and quality of work done."

David K on August 2024


Heavenly Heat Saunas

3.50(
4
)

Heavenly Heat Saunas

3.50(
4
)
Customers say: Super punctual
1987 years of experience

Heavenly Heat Infrared Saunas are made for the chemically sensitive. That means that our infrared saunas create an ideal, safe, and effective detoxification environment for anyone seeking to eliminate toxic substances from their body.

"Terrible! Wish I had gone with another company. Here is the issue with Heavenly Heat. If your sauna arrives damaged or and issue arrives -- they have zero technical support. Your repairs will be done by any "joe" that heavenly heat finds to do the repair in your area. They will have no experience with Sauna's and are given no instructions regarding the chemical free aspect of these sauna's. The worst part is the buyer, me, was treated as if I was the problem for wanting my sauna repaired correctly. I would have refused the delivery had I realized I was receiving a damaged sauna and would have to spend hours and days trying to get this resolved. The owner, Bob Morgan, is extremely responsive before he has your money but after, is a different story. When inquiring about the sauna he would respond generally within 10 minutes. After you purchase, and particularly if you have a problem with it, you are treated as if you're a nuisance. My sister bought a competitors sauna around the same time and the service she received from knowledgable representatives was a world of difference from my experience. My other issue was that there were shipping delays and Bob would never communicate them. I would have to pursue him to get information. I think they make a decent sauna but I would not recommend for reasons stated above."

chris k on July 2020

Heavenly Heat Infrared Saunas are made for the chemically sensitive. That means that our infrared saunas create an ideal, safe, and effective detoxification environment for anyone seeking to eliminate toxic substances from their body.

"Terrible! Wish I had gone with another company. Here is the issue with Heavenly Heat. If your sauna arrives damaged or and issue arrives -- they have zero technical support. Your repairs will be done by any "joe" that heavenly heat finds to do the repair in your area. They will have no experience with Sauna's and are given no instructions regarding the chemical free aspect of these sauna's. The worst part is the buyer, me, was treated as if I was the problem for wanting my sauna repaired correctly. I would have refused the delivery had I realized I was receiving a damaged sauna and would have to spend hours and days trying to get this resolved. The owner, Bob Morgan, is extremely responsive before he has your money but after, is a different story. When inquiring about the sauna he would respond generally within 10 minutes. After you purchase, and particularly if you have a problem with it, you are treated as if you're a nuisance. My sister bought a competitors sauna around the same time and the service she received from knowledgable representatives was a world of difference from my experience. My other issue was that there were shipping delays and Bob would never communicate them. I would have to pursue him to get information. I think they make a decent sauna but I would not recommend for reasons stated above."

chris k on July 2020


Avatar for Barrier Reef Pools, LLC

Barrier Reef Pools, LLC

5.00(
1
)

Barrier Reef Pools, LLC

5.00(
1
)
Customers say: Quick response
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers

Our one piece in-ground fiberglass swimming pools are constructed using only the most proven gel coats and vinyl ester resins available. This, combined with an average thickness that is greater than industry standards, allows us to produce what we believe is one of the strongest and most reliable in-ground fiberglass swimming pools on the market today. Our confidence in our fiberglass swimming pools is backed by our Lifetime Warranty, in addition to a 10 year non-prorated internal finish warranty.

Our one piece in-ground fiberglass swimming pools are constructed using only the most proven gel coats and vinyl ester resins available. This, combined with an average thickness that is greater than industry standards, allows us to produce what we believe is one of the strongest and most reliable in-ground fiberglass swimming pools on the market today. Our confidence in our fiberglass swimming pools is backed by our Lifetime Warranty, in addition to a 10 year non-prorated internal finish warranty.


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Pool and Spa Servicing questions, answered by experts

If you don’t clean your hot tub filters, they’ll build up dirt and grime, preventing them from filtering out contaminants like dirt and bacteria. The dirty water will then circulate through the filter and back into the hot tub, leading to dirty water, a damaged pump and jets, and low heat. This can lead to higher hot tub costs because you may have to pay for repairs.

Regular water testing, filter cleaning, and chemical balancing are essential for keeping water clean and equipment functional.

Most newer hot tubs are not expensive to maintain. Hot tub maintenance costs about $500 to $1,000 per year. You can DIY, but a pro can clean and treat your hot tub with chemicals and save you time. The biggest hot tub expenses are heating and repairs, but you can preserve your investment with regular maintenance.

The cost to repair a hot tub or spa ranges from about $170 to $550, depending on the repairs needed. Some of the most common hot tub repairs include leaks, clogged filters, and tripped GFCI breakers. If it’s an electrical problem, you should contact a professional hot tub repair service. Don’t DIY electrical repairs on a hot tub, as poorly repaired wiring can make the hot tub a serious electrocution hazard.

Hot tub repairs cost between $200 and $500 on average. You can minimize those costs by maintaining your hot tub and keeping necessary supplies on hand. An elevated shelf in the garage is a great place to store your water care chemicals so that kids and pets will stay safe and you’ll always have them around. 

Your hot tub should be drained of existing water, cleaned, and refilled every three to four months at a minimum. Follow your tub manufacturer’s recommendations for cleaning, and rinse thoroughly when finished to eliminate any residue from the cleaning products. This is also a good time to inspect your tub’s cover in good lighting for any leaks, tears, or other damage that might cause problems. 

Using your hot tub manufacturer’s suggested cleaners and methods, keep your hot tub filters clean to avoid a loss of water heat. This will help extend the filter’s useful life and efficiency. If the filter is more than two to three years old, replace it with a new one and buy a second filter to keep around as a spare.

The Orlinda, TN homeowners’ guide to pool and spa services

From average costs to expert advice, get all the answers you need to get your job done.