7 Common Hot Tub Problems and How You Can Fix Them

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  • Hot tub problems like lack of heat often indicate a damaged heater element that needs replacement due to corrosion or internal failure.

  • Jets that won't turn on point to an air lock in your system, which happens when air gets trapped during draining and refilling.

  • Leaks in your hot tub show up as pooling water nearby and signal issues with the pump, heating element, pipes, or jet seals.

  • Hiring a local pool service professional takes the guesswork out of diagnosing heater and pump issues, helping you get back to relaxing sooner.

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There are few things more relaxing than slipping into a bubbling hot tub on a quiet evening. But when that hot tub is not working properly? That’s not quite so relaxing. Whether your hot tub is freezing cold or the jets aren’t working or it’s making strange noises, you want to get it fixed right away. But the first thing you need to do is diagnose the issue. Here are some of the most common problems that hot tub owners are likely to encounter, and what should be done about each.

1. Lack of Heat

If your hot tub isn't heating up, it's likely due to one of two things: a problem with your heater or with your water flow.

The Solution

If the heater element is the culprit, that could be a big problem because it means it will need to be replaced, most likely due to corrosion or some other damage. If it's a problem with water flow, you may only need to clean or replace your filters. 

2. Jets That Aren’t Working

If water isn't flowing out of your jets, that could be a sign of an air lock. This can happen when you drain the hot tub and then refill it. During this process, you may cause air to get trapped inside that blocks the flow of water.

The Solution

Open all jets and let them run on high for about 30 seconds until you can see bubbles. If that doesn't work, you may need to call a professional to release the air by accessing the area near the motor.

3. Leaking

If you've noticed water pooling up somewhere nearby, it's possible you've sprung a leak.

The Solution

This is usually a sign that you have an issue with your pump, so the first thing to do is shut it down and check the pump to see if it needs to be replaced. If not, it could be the heating element, and if it's not that, check the pipes and the jets themselves to see if there's a seal broken somewhere. If you're still not sure, it's best to get a professional to take a look.

4. Noisy Pump

Whenever you hear unpleasant noises coming from something with a motor, that's a sign something is seriously amiss, and hot tubs are no exception. A lot of noise could indicate a problem with your pump.

The Solution 

If it's growling, it may just need more water, but if it's squealing it could be a sign the bearings are shot and you need a new pump.

5. Foul-Smelling or Dirty Water

Chemicals sitting on a hot tub
Photo: Bill Oxford / iStock / Getty Images

If your water is starting to stink or just looks discolored and dirty, get it tested right away. A simple test strip will show you what the pH, chlorine, and alkaline levels are. Compare that to what the manufacturer says should be the correct level.

The Solution 

Most of the time when this happens, it's a sign the hot tub hasn't been maintained properly. All hot tubs need to have the water shocked with special chemicals to keep it clean and safe. If you've been doing that, check the filter to see if it needs to be cleaned or replaced.

6. Electrical Faults

Sometimes, turning on your hot tub will trip the circuit breakers. A GFCI device will automatically shut it off if it detects electrical problems to prevent anyone from getting electrocuted after stepping into the hot tub.

The Solution

Something is causing the GFCI to trip, and it could be one of multiple components in your hot tub, from the pump to the blower. To test and see what is causing the problem, each component will need to be unplugged separately. As a result, this job is best left to a pool repair professional.

7. Error Code on the Control Panel

Sometimes, your hot tub just straight up tells you that something is wrong on the control panel. It will display an error code that you can look up in the user manual.

The Solution 

Refer to your user manual to identify the problem. It should also recommend a solution. If you're unsure of whether you can perform the repair, always contact a pool service professional near you. Don’t worry, it’s not that expensive: the cost to fix a hot tub can be as little as $160.

D.P. Taylor contributed to this article.

Frequently Asked Questions

The lifespan of a hot tub can range from five to 20 years, though some high-quality, well-maintained models can last even longer. Conversely, lower-quality, poorly maintained tubs may fail in under five years. Inflatable hot tubs have a shorter lifespan, typically lasting five to seven years.

Several factors influence a hot tub's longevity, including the quality of its materials, professional installation, and consistent upkeep. To maximize the life of your hot tub, follow a proper maintenance plan:

  • Have the hot tub professionally serviced once a year.

  • Address any issues immediately as they arise.

  • Keep a cover on the tub when it is not in use.

  • Regularly drain, deep clean, and refill the water.

Choosing a model with a good warranty can also provide long-term value and peace of mind.

Generally, it is more cost-effective and energy-efficient to leave your hot tub on all the time rather than turning it on and off. Reheating a hot tub from a cold temperature consumes a significant amount of energy, so maintaining a constant temperature is usually more economical, especially with frequent use.

For daily or weekly use, it's recommended to keep the water at a constant, reduced temperature, such as between 80 and 95 degrees Fahrenheit, and then increase it to your desired temperature before getting in. If you know you won't be using the hot tub for an extended period, you can lower the temperature to save on energy costs. However, if you use it very infrequently, you can turn it off completely, as long as there is no risk of the water freezing.

Shocking your hot tub means adding extra chemicals to the water. Most spa experts recommend doing this once a week for proper hot tub maintenance, but you can do it more if needed. Shocking has multiple benefits, including preventing the water from becoming murky and it’s essential in removing harmful bacteria from the water.

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