Get matched with top retaining wall installation pros in Lookout Mountain, TN

"Did an excellent job redoing the koi pond but took 5 months to complete job when it was estimated to only be 3-5 days."

"(TL/DR: We are happy with the work Cory did, and I would recommend him for your landscaping needs.) The theme here is "all's well that ends well." Cory is one of the nicest guys you will ever meet, and he's very agreeable to work with. He and his crew work remarkably quickly, too, and the quality of work is very good. The job was not without its hiccups, though. Cory is not a proactive communicator, and that caused us some grief along the way. Without boring you with every detail, Cory and his crew got to work on Day 1, and by the end of Day 2, they had built an entire retaining wall on a line different from the one we'd talked about. He told me he had lain the foundation on Day 1 and, when he didn't hear from me, assumed it was correct and moved on to building the wall on Day 2. Problem is, he didn't inform me that I needed to review his Day 1 work (I never imagined that he would do the work differently than what we talked about when he met me for the initial estimate), or that he would interpret no word from me as acceptance of his work. The result was that he had to deconstruct the wall and then rebuild it along the correct line, which I'm sure was a lot of work, but he did it and did so cheerfully. This kerfuffle was unfortunately repeated, in essence, with the landscape stairs--building, followed by no word from him, followed by silence from me, followed by a discrepancy between what he built and what I wanted. This was especially frustrating, because, after the wall incident, he said he would take photos of the unfinished stairs and send them to me for approval before completing them. But, all's well that ends well: he and I met to discuss the issue, and then he and his crew redid the stairs to my satisfaction. To sum up, my experience with Cory is that he will make judgment calls, build, and hope it works out right rather than consulting you to see what you want and doing it that way (or telling you it can't be done that way for a particular reason). If you have a drawn plan that Cory can refer to, you may not have these issues, and perhaps I should have insisted on drawing him a plan when he didn't insist on having one before beginning work. Or, if you don't work during the day, you could oversee the work and give feedback as it's happening to prevent any issues from arising. But don't expect Cory to be proactive about communication. So, after all that, do I regret getting Cory to do the work? Absolutely not. He got it done quickly, did it well, did it for an excellent price, and went the extra mile to make sure we were happy. And we are. We are very excited about the way things turned out, and we can't wait to use the back yard space that Cory helped us create. I would absolutely recommend him."

"They do a great job! I have used them for years. Reliable and quick. They are always looking out for me."

"* Called Martin and scheduled an appt. for him to look at my property. I needed to wait about a week...which I was fine with. * Day of appt., he did not show. I called and he apologized for missing the appointment due to being stuck on a previous job (understandable)...so he reschedules with me for the next day. (I cordially agree) * Next day's appointment...again he did not show. I called and left a message on Martin's voicemail. He never called back. * I made several attempts to call again, but the calls never go through. * I can only assume that Martin has decided that the work I need is not worth his time...and I have wasted a week of my time with a man and his company who show little courtesy and low character towards a prospective client by not communicating with them. * I would have been fine if he had just told me he wasn't interested in looking at my property instead of stringing me along for over a week...only to end up ghosting me. Â"

"Exelent"

"Excellent"

"I cannot say enough great things about Archadeck of Nashville! From start to finish, their professionalism and dedication to excellence made our project an absolute joy. Here are the key highlights of our experience: Strong Communication Skills: The team kept us informed every step of the way, ensuring we were always on the same page and confident in their approach. Effective Project Management: Every detail was handled with precision, and the entire project was completed seamlessly. Solid Reputation: Itâ s clear why Archadeck of Nashville is so highly regarded in the community; their quality of work speaks volumes. Commitment to Safety: They made sure every aspect of the project adhered to the highest safety standards, giving us peace of mind. Excellent Customer Service: Their team was friendly, responsive, and genuinely cared about our satisfaction throughout the process. Strong Leadership: The leadership team was hands-on, ensuring the project stayed on track and aligned with our vision. Thorough Planning: Every detail was meticulously planned out, leaving no room for surprises. Risk Management: They proactively addressed potential challenges, keeping the project on time and within budget. Problem-Solving Expertise: Any unexpected issues were quickly resolved with innovative and effective solutions. Skilled Team: The craftsmanship was top-notch. The result exceeded our expectations in quality and design. If youâ re looking for a company that delivers outstanding results on time and within budget while making the process stress-free, look no further than Archadeck of Nashville. We couldnâ t be happier with their work and highly recommend them to anyone considering a home improvement project!"