Get matched with top stair service pros in Lenoir City, TN

"Amazing! I would hire them again in a heart beat. They have great communication and got the job done quick."

"They arrived at my home On February 20 around 12:30 PM. I arrived at the home shortly after he walked me through what they were going to do and what needed to be done. I paid him and left the property to return to work as the owner said I did not need to be here if I needed to be somewhere else. I returned home at 8:45 PM where I found the workers still present but not inside the home. He stopped me outside. Told me he needed to come back and cook some Things to finish up and that he would come out and do it around dinner time tomorrow February 21. Upon entering the home, I assessed the floors where I found gaps from 0.5 to 1 inch some of them up to 2 inches. The boards were not cutting straight lines. The gapping is not the same all the way across they piece together the boards, but not in an orderly fashion. The floor is not even it is raised in the middle of my living room and my bedroom, there are several pieces that I cannot slide my foot over. I contacted the owner immediately. Let him know that I was not happy with the job. He told me that he would personally come out and take a look at it and then texted me back that he would send the workers back the next day February 21 to repair the job. I told him that I didn't see that it was repairable unfortunately he suggested putting a thin piece of plywood to even it out. I explained to him the damage to the floors around where they were placed in the flooring. I provided him with pictures upon cleaning the next day the mess that they had left and did not clean. I found damage to my brand-new dryer. I had just purchased this dryer within the month. I have scratches now all over it and it's damaged in the front. I sent the owner a picture letting him know that his employees were no longer welcome in my home and the only response I got back was OK."

"John was very responsive and quick to act on an attic ladder repair I needed. He was eager to help me complete the project and did what he said he would. I will definitely be hiring John again in the future"

"Tom and his crew remodeled our bathroom, added a sunroom, built a garage for our tractor and finished on open garage into a closed garage. Each day they cleaned the worksite before they left. They did an excellent job with each of these projects and we would not hesitate to use them again."

"Excellent. I needed to convert a tiny bathroom with tub, and a bedroom, into a larger bathroom with walk-in shower and a laundry room. Thay engaged an engineer to move a wall, and the result will help me age-in-place in comfort and safety. Throughout the process the workers were pleasant, respectful of my space and needs, and helpful in many unexpected ways. Having heard many remodeling horror stories I was pleasantly surprised by their efforts to make the process as clean and easy as possible."

"Very much enjoyed working with these gentlemen. very helpful with making decisions. Did not hesitate to come back to fix minor issues. I believe they went above and beyond the norm. Would highly recommend them."

"I have used Scruffy City for multiple home improvement projects and they have been phenomenal. They were very knowledgeable about the work that needed to be performed and were very fair with their quoting. Once I booked with them, they started and finished the jobs on time, walked me through the process and educated me on what they were doing / what needed to be done. They were transparent and honest, and everything was done with the highest quality. On top of their superior work, the people are truly the best. They almost feel like family at this point and I won’t work with anyone else. I recommend them to everyone!"

"Excellent! My home was outdated and then apparently had some issues with how the plumbing and electric were originally installed causing problems. I was fearful of ending up with overpriced subpar work and then being stuck! None of this with Yankee Southern.. from the beginning they were clear with what could and should be done and how to approach things from the most practical, efficient and beautiful way. Everything looks better than I had even imagined and I feel secure knowing it was done correctly and I won’t have problems in the future. I am very pleased."

"Jay and his crew are amazing! They are sk attentive and do such great work! After years of looking for a decent solution we’ll be using these guys for everything going forward!"

"Excellent. I would use him again if I had a need."