Get matched with top chimney sweeps in La Follette, TN

After getting a really high estimate from a competitor, I called MadHatter. The guy was really friendly on the phone and took time to answer all of my questions. He gave me a quote over the phone which was thousands less than another local company. He set up a time for a week ahead. They arrived...

Very good overall. Bill was both friendly and professional and answered lots of questions fully and with ease about his profession. The chimney and fireplace were clearly much improved when he finished. And he sent a follow up card this fall. Since I am here only half the year I plan to call him...

They were on time and very professional. I was looking for a chimney check before installing a gas log system. They checked the chimney and quickly cleaned the fire place. I had had only a few fires since the last chimney cleaning.

It was great. All they do is to clean the chimney and they were here on time. They were efficient and they got it done. It was a fair price.

We are very pleased with them.  I was not here when they came.  My husband was.  They were very nice over the phone.  I think they did a very good job, they were neat and clean.

Answered all my questions and explained my options, costs, and differences in the choices. Gave me excellent information, though I haven't decided yet which to choose.

They cleaned out all vent lines to the unit and said I had no water issue, no mildew issue.  That was comforting.  Three men showed up and worked continuously for 4 hours.  They did a great job.

The previous owners had sadly neglected the chimney and the Mad Hatter fellas were able to clean the chimney and provide me reassurance all was in order.  They will be back out to rebuild a crumbly back wall -- and I'm confident they will do a great job of that too.

When I called for an appointment I was given one the next day, along with an estimate. The two workmen came on time, and worked steadily for more than an hour. They were polite, hard-working, and professional. They inspected the fireplace thoroughly, carefully cleaned the chimney, and then...

He showed up on time, politely explained what he was going to do and set about his work. Took about one hour to complete the task and explained to us what he had found and presented an estimate for repairs arranged in priority order.  It could not have gone better!