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Cleaning questions, answered by experts

The best cleaner to remove soot depends on the surface material and the type of fire, but consider dish soaps or degreasers, baking soda, rubbing alcohol, and hydrogen. Low-oxygen fires often leave behind greasy soot, which is best removed with dish soaps or degreasers. Baking soda can be useful for absorbing soot deposits from carpets, followed by rubbing alcohol or hydrogen peroxide to clean the set-in stains.

Whether you tip before or after a carpet cleaning depends on when you’re available. If you’re home when they finish up, you can give them their tip after. However, if you need to leave before they’re done or if you won’t be home at all, you can prepare the tip beforehand and leave it for them in an envelope.

Most homeowner’s insurance policies can help cover the cost of biohazard cleanings for specific events. Biohazard events like unattended death, infectious disease, and medical emergency are generally covered, as are flooring and drywall repairs. It’s best to check with your insurance company to see what is specifically covered.

No, house cleaners or cleaning services do not need to be certified or licensed. Each state has its own requirements for licensing and certifications for companies, but most states don't require any special training to clean a home. Be sure to check our state licensing tool to review the local guidelines for house cleaners and cleaning services.

To hire a professional house cleaner, start by searching for local services online and asking friends or colleagues for recommendations. Review company websites, social media accounts, and online customer reviews to understand their business and reputation. Contact prospective cleaners to ask about their services and charges. It's also a good idea to meet with them in your home so they can see the scope of the job, allowing you to discuss expectations and negotiate a price. Always do thorough research before choosing a cleaning service to ensure it’s the right fit for you.

The Karns, TN homeowners’ guide to cleaning & maid servicess

From average costs to expert advice, get all the answers you need to get your job done.