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"I’m devoting the time to write this positive review because of Jordan Pankey and the AFS crew that took care of my family’s crawlspace water issues. We purchased a new home in 2022 and learned after living here for 6 months that we had significant (over 2’ of standing water) water issues in our crawlspace. You can see the videos of the water we found in Feb. The home was covered under a builder’s warranty; thus, we gave them first opportunity to fix the issue. No luck! After living through several failed attempts and continuing to see my crawlspace flood, I couldn’t take it anymore and asked to bring in a professional. As someone who was ignorant to water issues, I brought four waterproofing companies to my home to give me an assessment and quote. All four had a great reputation, online reviews, and overall I felt any one of the four could have improved my water problem from where I was at. I went with AFS for the following reasons: • Jordan Pankey: He was hands down the most professional, knowledgeable, and responsive sales representative that I worked with. I’m a very detailed oriented person and regularly had questions pop up in my head. Throughout the day/week/weekend, I would text or call Jordan and he would answer. In a world where it seems you have to chase contractors for help, I couldn’t have been more impressed with Jordan. • Lifetime warranty for the structure of the home: In my case, my home will always have to combat water and it was important to me to pick a solution that offered a lifetime warranty for the structure of the home – not one that says “lifetime” but the fineprint defines it as 25 years. Someday when I’m gone, whether it is my kids or a complete stranger living in this home, I’m pleased to know their water issues will be taken care of. • Reputation/Credibility: AFS’ Google reviews, A+ BBB rating, and past awards (e.g., Angi 2022 Super Service Award) are all indicators of a company who consistently performs at a high level with a high degree of customer satisfaction. With as big of a job a full French drain and encapsulation was going to be, I wasn’t interested in rolling the dice with a smaller, new company. • Quality of the material: AFS’ recommended parts and supplies were exponentially greater than their competition. For example, the encapsulation thickness was 120 mil when most of their competitors are 1/6th of that. Why? The thicker encapsulation not only prevents rips and tears from occurring, but it also helps provide a control environment for the humidity and temperature to be controlled. Both of these help with the comfort of the home upstairs; energy saving. • Fairly Priced: With the aforementioned accolades and quality of material, I was pleasantly surprised that AFS wasn’t the most expensive solution I got an offer on. They were in the middle and fairly priced. To the onsite crew DJ, Cyrus, Nick, and Aaron – Thank you. Over the two days, this AFS crew was at my house and finished the French drain and full encapsulation. Both days they busted their butt and didn’t leave without being sweaty and dirty from head to toe. This is hard work, and I greatly appreciate the time and attention you spent to take care of our home. My family can now rest at night and enjoy hearing the rain drops on our roof and not worry about flooding."

"David recently came out for a periodic system inspection and promptly replaced a sump pump exit line valve out in the yard that had been damaged by a lawnmower. we discussed adding a backup to the sump pump, which I decided to do. Matthew was out in just a few days to take care of that installation. Everything went quickly and smoothly. These guys are pros."

"With the recent snow melt and the rain we are having this may be a timely recommendation. I hope you don’t have this need, but if you do I would like to recommend Master Service Company. We had at least six estimates for waterproofing our basement and although not nearly the cheapest, we were impressed by the presentation and the personnel and low key sales approach. So, we hired them! The work was done last week and again we were impressed with the crew doing the work, the care given to hold down the dust created, the quality of the materials used, and the willingness of the crew to keep us apprised of the job as it progressed. The was great care given to cleanup of what is a very messy job. We waited until the repair had been “battle tested”, (and this inclement weather has certainly accomplished that) before writing a recommendation. We could not be more pleased at this point. Again I hope you don’t have the need, but if you do give Mr. Jeff Russell at Master Service a call. Contact: Jeff Russell 317-720-3288."

"All workers showed up on time and the work progressed on time. The weather was a factor but the job was finished in time and in a very professional manner. There was never a time when I had to worry if the job was being done the way it should be. There was a section of roofing on the back of the house that was done by an armature at best that caused a lot of wood rot. The foreman of the job showed me how it could be repaired and saved me over $1500 on the job.

I plan to use this provider in the future for work inside my home."

I dedicate my work and put pride into everything I do. I’m a hard working man that wants to grow his business.