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"We initially were happy with the service we received on our dishwasher.  However it quickly became apparent that something was wrong.  After the pump was replaced it was very noisy and did not clean dishes well.  We were also getting new error codes that were not there before.  It took 3 weeks to get a call back from All Better despite several attempts to contact them, which is why I am giving them a poor grade on responsiveness and a somewhat diminished grade on professionalism.  After we finally got ahold of them the technician returned and said that the drain hose under the sink had fallen.  Also, the new error codes were because a control board had failed and needed to be replaced.  We were told that we would be called the next day with the price of the control board.  Instead, a week went by and then we were called and told that the part had come in, and asked when we wanted to have it installed.  Sometime after the second visit, we realized that the dishwasher had a significant leak and was doing damage to our hardwood floors and cabinets.  The unit was not leaking before the first time it was worked on.  This time communication was pretty good, and the owner of the company came out right away.  He showed me where the leak was coming from, the sump assembly, and on further inspection inside the dishwasher I could see where the seal around the drain inside had come up.  He verified on the phone with his technician that he had not intentionally taken apart that part of the dishwasher at any point.   
 
So what really happened?  No one knows, for sure.  We know that the unit wasn't damaging the floors before it was worked on the first time, but it's also pretty clear that the source of the leak wasn't the part they directly worked on.  It is possible, I suppose, that the leak was originally small and was there the whole time, and may have been the cause of the pump and other failures in the first place.  But then why the floor damage?  My opinion is that something they did to repair the pump, or something that happened putting the dishwasher back in place jostled the seal on the sump assembly and either created or exacerbated the leak, putting the rest of the chain of events into motion.  Either that, or the leak was the cause of the pump failure and all the other failures in the first place, and they misdiagnosed it.   In my opinion they are at least partially if not fully responsible for the damage that was done to my floors and cabinet, but since it is not coming directly from the parts they serviced there is no way to prove it. 
 
In terms of fairness, I do have to say, assuming that they are not responsible for the leak, they refunded the full amount we paid for the initial visit.  So now at least in addition to the dishwasher, cabinet, and floor I have to replace I'm not out the $200 for the repair work that they did.  I do believe what I was told, which was that if the parts they directly installed had leaked, they would have taken responsibility for 100% of the damage.  I'm just disappointed that with the situation being what it is, that there is (to me) enough circumstantial evidence that there is a reasonable chance that they are at least in part responsible, that I'm on my own for the repairs to my home.    






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"Roberts Electric Mounted 4 Tv's with wires hidden, wired and installed 4 ceiling fans. I was very pleased with the quality of the work, the price, and professionalism! He cleaned up after himself and made sure I was pleased with the product before leaving! I haven't had any issues at all. Everything works as expected! I definitely will be using Roberts Electric again and recommending!"

We do Commercial and Residential Plumbing. We are not a sales based company, we provide you with best professional service and our educated knowledge of all issues you may be having, by accessing your plumbing, and providing solutions. We do not try to set up appointments with advertizing and giving crazy offers to get in your door. :) Just to sell you something you don't need. We are a plumbing company, and care about our costumers enough to help them as best we can. If in fact, you want a sales person call one. If you need a good, honest plumber, not making a commission, call us. We offer 24 hour emergency service, free estimates for our customers with in our area, and we accept cash, credit or check. We offer a 10% senior and military discount discounts, as we are grateful for all they have done for all of us. We look forward to doing everything we can to keep you satisfied and strive to provide not the service you would expect, but the excellent service you deserve.

Services include but are not limited to new construction homes, additions, remodels, renovations, decks, roofs, plumbing and electrical. We have over 25 years of experience, and licensed as a residential contractor in Tennessee. \nReliability and honesty is how we deliver quality construction services for the Middle Tennessee area. References provided upon request.

"High-Way Construction Services LLC offers comprehensive home improvement solutions. Our expert team provides top-notch handyman services, professional painting, skilled carpentry, and stunning kitchen and bathroom remodels. We also offer reliable cleaning services to keep your home sparkling. Trust us to transform your space with quality, efficiency, and exceptional customer service.

Vortex Filtration is a well water storage tank filtration system. "WE DONOT SERVICE WELLS & PUMPS, WE ADD FILTERATION TO WELLS & PUMPS, TO CLEAN WATER AND STORAGE TANKS, ALLOWING YOUR WATER TO BE CLEANER THAN A SWIMMING POOL!". Our systems go into storage tanks with a minimum of 2,000 gallons and up. \n\nIf you are having trouble with clogged filters, dirty water, water heater problems, iron and mineral stains in your toilets and other well water storage tank issues, call us to see what we can do for you. \n\nWe keep well water storage tanks crystal clear and your water system trouble free.

"I needed some things hauled off! He did it at very reasonable price and came right when he said. Would highly recommend!"

"Dishwasher and ceiling fan service was wonderful. Garbage disposal is on its way, the shower fixture was a little messy and have to return 3 times to fix, pray its the last time. But not Choice Warranty's fault. Alittle pricey but allows you to pay them out."

We have the experience and dedication to bring your dreams to reality! Specializing in Remodeling Services, we guarantee your satisfaction, and we won’t leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! Call or click to schedule a free estimate today!

1AboveTheRest plumbing is a small locally owned business in the heart of Tennessee. We love doing what we do and have been in the business for 9+ years. At 1AboveTheRest plumbing we are a friendly family and our customers love us! We take pride in our work and love to see you smile at the finish line. The right plumber does make a difference, so give us a call!(615)439-7973\n"licienced and Insured"\n"Residential plumbing"\n1 call will fix it all!\n