Get matched with top oriental rug cleaners in Dandridge, TN

"Very friendly. Came out and cleaned a sectional sofa I got from a thrift store that had some funky smells. They were very thorough and cleaned every cushion and section. Left it smelling clean and fresh for days and weeks. I highly recommend"

"Marshall Cleaning Service did a great job! Once I requested a quote, they immediately sent me a text. (Granted it was automated, but it was also a Saturday!) The next couple days, they worked with me to get a quote ready. Once we decided what we wanted done, they were very flexible in getting us in on their schedule. Daniel was our technician and he was great! He was very transparent on what we wanted to do compared to what he was able to do. (We wanted a complete clean with all the add ons, but he told us with the type of floor we had, it would be best to do things differently.) He explained his reasoning and it ended up saving us around $700. Our floors were not in the best shape, but with his help, they look SO MUCH better. I'm very happy with Marshall Cleaning Service and their service. Thanks!"

"EVERYTHING WENT WELL"

"I discovered petpee.com when I was searching online for ways to remove the urine odor from our 10’ x 14’ Karastan wool oriental rug. I had planned to clean the rug myself, but I was intrigued by the videos I saw on YouTube of petpee.com’s owner, Meir Martin, demonstrating how he cleans rugs like mine. I searched for petpee.com reviews and was blown away by the number of glowing reviews that had been written by satisfied customers. I knew then and there that I wanted to turn my rug over rug to Mr. Martin to finally get rid of the urine odor that had been building up for over 10 years. I called him and got a quote of $1079, which included shipping both ways, cleaning the rug, and a guarantee that I would not be able to detect any urine odor when my rug was returned to me. After getting over the sticker shock, my husband gave me the green light to send the rug to petpeepee.com. I think he was more interested in getting rid of my constant complaints about the urine odor than the actual odor itself! Mr. Martin walked us through how to pack up our rug for shipping via UPS, having us send him pictures to make sure we had prepared it properly. Even though we followed his instructions, I received an email from UPS 5 days later that my rug had been lost. I was regretting my decision to send my rug off for cleaning, UNTIL Mr. Martin worked his magic! I’m only the second customer in all the years petpeepee.com has been in business to have her oriental rug go missing, but that was to my benefit, because Mr. Meir knew exactly who to call (in Utah, of all places!) to track down my rug. Mr. Martin called his contact at UPS every day to check on whether my rug had been found and kept me posted each day for a week. On the seventh day after UPS reported my rug had been lost, Mr. Martin called me with the happy news that my rug had been found!!! Apparently some of the tape I had used to secure the label to the package was not completely flat and caused the label and bag to tear. Mr. Martin received my rug via Next Day Air from UPS on August 23 and began the cleaning process the next day. I loved receiving videos and pictures of the rug being cleaned and getting updates from Mr. Martin throughout the process. (You can see my rug being cleaned on YouTube by searching “Removing urine odor from a supersize Karastan rug.”). We received the rug back on September 2, and it smelled as fresh as it did the day we bought it! It looked so clean and new – worth every penny we paid to have petpeepee.com clean it. I really need more than five stars for my recommendation of petpeepee.com and Meir Martin. He is a true professional and the best communicator of any service provider I’ve ever encountered. I will be sending him more rugs soon! When I do, I will be VERY careful about packaging them, including using a HEAVY DUTY bag and taping multiple labels on the inside and outside of the package and making sure EVERYTHING on the outside is smooth and flat. If you want your rug to be free of urine odor, send it to petpeepee.com with every confidence that it will come back as good and fresh as new!"

"Timothy was amazing! He worked really hard and got stains out that I didn’t think we’re coming out. The whole house smells so much better now. Thank you for all your hard work!"

"Horrible do not hire unless you want horrible craftsmanship, left with structural engineering issues, electrical issues, no show, lack of response and no response. Project is not complete and he will not show up, call or email. Continual price gouging. If you hire him, you will be wasting lots of time and money and will end up having to hire professionals to fix their screw ups. They undersized a structural beam by half, causes floor sagging upstairs and sagging roof."

"OK - not really what I was expecting. That is my issue, I guess."

"Terrible company. Terrible customer service. Second time in a row I could not see hardly any fertilizer in my grass. Called to talk to a supervisor and got a run around from terrible customer service person that told me they did not have a phone number for a supervisor. Got two "free" retreatments that burned my grass. Supervisor showed up unannounced at my house a month later after I cancelled my service. Too little, too late. Then I was charged $77 on my credit card 25 days after they told me my account was cancelled."