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Approved Pro
Approved Pro

Marshall Cleaning Service

Carpets or Rugs Clean at Home, Carpets or Rugs Clean Offsite, Upholstery and Furniture Cleaning Service,

About us

Marshall Cleaning Service provides excellent service at an affordable price. Marshall proudly serves the Knoxville and surrounding area. Marshall services residential & commercial customers. Marshall is arresting dirt all around the Knoxville area. Marshall proudly takes a bite out of grime.

Business highlights

Emergency services offered
13 years of experience

Services we offer

Steam Carpet Cleaning, Upholstery Cleaning, Tile & Grout Cleaning, Mattress Cleaning, Hardwood Floor Cleaning, Pet Treatments, Scotchgard Protection, Gutter Cleaning, House Washing, Exterior Windows, Pressure Washing

Amenities

Emergency Services

Yes

Free Estimates

Yes

Warranties

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.6452 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
12%
3
4%
2
3%
1
4%
Showing 1-25 of 452 reviews
Josh H.
Aug 2023
5.0
Yes, I recommend this pro
$1,160
Marshall Cleaning Service did a great job! Once I requested a quote, they immediately sent me a text. (Granted it was automated, but it was also a Saturday!) The next couple days, they worked with me to get a quote ready. Once we decided what we wanted done, they were very flexible in getting us in on their schedule. Daniel was our technician and he was great! He was very transparent on what we wanted to do compared to what he was able to do. (We wanted a complete clean with all the add ons, but he told us with the type of floor we had, it would be best to do things differently.) He explained his reasoning and it ended up saving us around $700. Our floors were not in the best shape, but with his help, they look SO MUCH better. I'm very happy with Marshall Cleaning Service and their service. Thanks!

Terri W.
Apr 2023
1.0
Ducts cleaned 4/11/2023. Crew (James, Jack) were friendly. They did not wear booties to cover their shoes. One wore black slides. During coarse of job, the individual wearing the black and white slides picked up some kind of adhesive on the sole of slide. It was tracked in 5-6 places on the 1st floor of onto the tile and hardwoods. Sticky spots were the size of a baseball. I could not see if anything was tracked onto the carpet as it blended in very well. I assume it was there though because it was everywhere else. The HEPA filter they used was filthy. I did not notice that until they moved it to the 1st floor. While on the 1st floor, it blew particulate matter 10-20 feet across the hardwoods. Again, I assume it blew particulate matter into the rugs on the 2nd floor and basement before I saw it. I had to vacuummthe entire house after they left. I also had to use mineral spirits to remove the sticky spots from the tile and hardwoods. The use of mineral spirits had to be done for another day or two after the crew departed to continue to clean up the sticky areas.

Linda H.
Feb 2023
5.0
Yes, I recommend this pro
Josh was out today and cleaned the outside of my house. It looks great; he did every piece of it and did a wonderful job. Would have them back again in an instant.

Chad C.
Oct 2021
5.0
Yes, I recommend this pro
I've hired Marshall Cleaning Service four times now, and each have been done incredibly professionally, quickly, and either at budget or under. Even Brian Marshall did one of the upholstery cleanings himself when his team was short staffed due to illness. Great company to use, and continue to recommend to friends and family to use.

Beverly L.
Feb 2021
5.0
Yes, I recommend this pro
$349
They were professional and friendly

Samuel M.
Jan 2021
5.0
Yes, I recommend this pro
$390
Great experience. I have used Marshall for multiple cleaning jobs over the past 5 yrs or so (carpet, grout/tile, furniture, pressure washing, and window cleaning). Nothing but great customer service. Good work and very reasonable prices. Would highly recommend.

Fran D.
Jan 2021
5.0
Yes, I recommend this pro
$258
They did a fantastic job!!! Very professional.
Response from Marshall Cleaning Service
"Thank you for your business. It was a pleasure serving you. Hope to serve you again soon."

Christa S.
Nov 2020
5.0
Yes, I recommend this pro
$79
Marshall cleaning great job on our carpets. They arrived on time, were very professional and explained to me the other services they provide. I was very pleased with the results. I would highly recommended.
Response from Marshall Cleaning Service
"Thank you for allowing us to come and arrest your dirt! We enjoyed serving you. Hope to serve you again real soon."

Sandy D.
Oct 2020
5.0
Yes, I recommend this pro
$632
Very well on time and professional
Response from Marshall Cleaning Service
"Thank you for the opportunity to serve you and take a bite out of your grime. We look forward to serving you again."

Cindy L.
Oct 2020
5.0
Yes, I recommend this pro
$150
I live out of state and hired Marshall’s to clean my mother’s carpet. They worked with me long distance. Mum said they did an excellent job! She was thrilled.
Response from Marshall Cleaning Service
"Arresting your dirt was so much fun. Thank you! We look forward to taking a bite out of your grime again real soon."

John S.
Sep 2020
5.0
Yes, I recommend this pro
$670
Great! Kyle was professional, timely, and friendly to work with.
Response from Marshall Cleaning Service
"Thank you for the opportunity to serve you. We enjoyed arresting your dirt. Hope to serve you again real soon."

Gary B.
Sep 2020
5.0
Yes, I recommend this pro
$129
Quickly and smoothly. Very professional service.
Response from Marshall Cleaning Service
"Thank you for your business. We enjoyed arresting your dirt!"

Jim S.
Aug 2020
5.0
Yes, I recommend this pro
$99
James, the serviceman, called about an hour before his arrival to let me know he was coming. Once here, James did an excellent job cleaning out all the debris from the gutters on our home and detached garage, as well as cleaning up the mess that resulted form doing so! James was polite and professional.
Response from Marshall Cleaning Service
"We enjoyed arresting your dirt! Thank you for the opportunity to serve you."

Robert D.
Aug 2020
5.0
Yes, I recommend this pro
$99
Done on time. Cleaned up area appropriately.
Response from Marshall Cleaning Service
"Thank you for your business. We enjoyed taking a bite out of your grime!"

James L.
Jun 2020
4.0
Yes, I recommend this pro
$99
Technician was very friendly and informed us of some additional maintenance that would be necessary soon. My only real issue was that he cleaned by hand only and did not appear to use air or water to clear them the rest of the way, but for $99 and not having to do it myself, it was a fair price.

David B.
Mar 2020
4.0
Yes, I recommend this pro
the overall project went good

Karen W.
Mar 2020
5.0
Yes, I recommend this pro
It was great!!
Response from Marshall Cleaning Service
"We enjoyed arresting your dirt! Thank you for your business."

Richard J.
Jan 2020
4.0
Yes, I recommend this pro
$95
Requested appointment in early December for Dec. 10 or 11, but by Dec. 22 no one had arrived. After calling them, they discovered the work had been scheduled but not assigned. Worker showed on Sat. Dec. 28 and performed the service, at a discount. I've used Marshall for several services over the past 5 years, and this was the only time there was a problem, but it was resolved easily and readily.

William M.
Nov 2019
5.0
Yes, I recommend this pro
$140
They did a great job. They were friendly and polite. They did more than I expected by cleaning the leave from the roof as well. They took photos of before and after and made recommendation.
Response from Marshall Cleaning Service
"We enjoyed taking a bite out of your grime. THANK YOU for your business. We look forward to serving you again."

Christine P.
Nov 2019
5.0
Yes, I recommend this pro
$119
Always good, professional, prompt service.

David H.
Sep 2019
5.0
Yes, I recommend this pro
$226
Very smooth and professional. Good communication with the office, technician arrived right on time.

Mary P.
Sep 2019
5.0
Yes, I recommend this pro
Very well. I was pleased with every aspect of the cleaning.

Susan M.
Sep 2019
5.0
Yes, I recommend this pro
The technician came on time, he tested the carpet for bleeding in front of me so I could see the results. They ended up taking it off site because it required more specialized handling. They returned it on time and it looks great.

John B.
May 2019
5.0
Yes, I recommend this pro
$99
Great staff, James and Caleb were awesome!

Jeff B.
May 2019
5.0
Yes, I recommend this pro
$450
They went out of their way to work in my time frame even after having some personnel injuries earlier in the day. They did a phenomenal job and everything sparkles now.
...
Showing 1-25 of 452

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Marshall Cleaning Service is currently rated 4.6 overall out of 5.

Marshall Cleaning Service accepts the following forms of payment: CreditCard

Yes, Marshall Cleaning Service offers free project estimates.

No, Marshall Cleaning Service does not offer eco-friendly accreditations.

No, Marshall Cleaning Service does not offer a senior discount.

Yes, Marshall Cleaning Service offers emergency services.

Yes, Marshall Cleaning Service offers warranties.