Get matched with top patio repair pros in Chattanooga, TN

"(TL/DR: We are happy with the work Cory did, and I would recommend him for your landscaping needs.) The theme here is "all's well that ends well." Cory is one of the nicest guys you will ever meet, and he's very agreeable to work with. He and his crew work remarkably quickly, too, and the quality of work is very good. The job was not without its hiccups, though. Cory is not a proactive communicator, and that caused us some grief along the way. Without boring you with every detail, Cory and his crew got to work on Day 1, and by the end of Day 2, they had built an entire retaining wall on a line different from the one we'd talked about. He told me he had lain the foundation on Day 1 and, when he didn't hear from me, assumed it was correct and moved on to building the wall on Day 2. Problem is, he didn't inform me that I needed to review his Day 1 work (I never imagined that he would do the work differently than what we talked about when he met me for the initial estimate), or that he would interpret no word from me as acceptance of his work. The result was that he had to deconstruct the wall and then rebuild it along the correct line, which I'm sure was a lot of work, but he did it and did so cheerfully. This kerfuffle was unfortunately repeated, in essence, with the landscape stairs--building, followed by no word from him, followed by silence from me, followed by a discrepancy between what he built and what I wanted. This was especially frustrating, because, after the wall incident, he said he would take photos of the unfinished stairs and send them to me for approval before completing them. But, all's well that ends well: he and I met to discuss the issue, and then he and his crew redid the stairs to my satisfaction. To sum up, my experience with Cory is that he will make judgment calls, build, and hope it works out right rather than consulting you to see what you want and doing it that way (or telling you it can't be done that way for a particular reason). If you have a drawn plan that Cory can refer to, you may not have these issues, and perhaps I should have insisted on drawing him a plan when he didn't insist on having one before beginning work. Or, if you don't work during the day, you could oversee the work and give feedback as it's happening to prevent any issues from arising. But don't expect Cory to be proactive about communication. So, after all that, do I regret getting Cory to do the work? Absolutely not. He got it done quickly, did it well, did it for an excellent price, and went the extra mile to make sure we were happy. And we are. We are very excited about the way things turned out, and we can't wait to use the back yard space that Cory helped us create. I would absolutely recommend him."

"Very pleased with my new deck. Casey and all his workmen easy to work with. Would certainly hire again if needed."

"The gentlemen were kind, courteous and respectful. As I mention above, my slab was 8ft by 16 ft. Along one 16ft edge, the slab had dropped by about 4 inches. I don't know when it was installed, but I would guess it was part of the original construction (1954), and was enclosed probably in the 70s. The gentlemen arrived with 1 2ft bubble level and 2 digital levels which were perhaps 1ft in length. From there, they proceeded to place their 2 ft level so that its end touched the 16ft edge, the opposite end parallel to the 8ft dimension. They raised the level so the buble was centered and marked the adjacent brick wall about 1 inch up from its base. Did I mention the slab is 8 ft wide in the parallel dimension to their level? Did I mention the slab had dropped about 4 inches along that 16ft edge? I suggested they use my 4 ft level instead, which they really didn't, relying in their 2dt and 1ft levels instead. They raised the dropped edge about 2 inched, and the whole slab about one inch, resulting in the edge which was down 4 inches, being down only 3 inches now. At this point, cracks began to precipitate in the slab, so they suggested we stop, which I agreed. Then they suggested my 4ft level was inaccurate, and that their 2ft level was more accurate, reporting the slab only slightly out of level. At that point, I stacked their level on top of mine, and demonstrated that their level centered the bubble before mine did, but when my bubble was centered, so was theirs; their level was inaccurate with respect to mine! In the end I was told that, once the foam was fully cured, I could get a subsequent leveling. Unfortunately, they had no more open appointments until March. Meanwhile, that slab was under my laundry room, which I removed, temporarily supporting the roof with beams on the surrounding ground, and engineered joists. Since I'd rather wash my clothes at home than wait til March, I decided to level the build a floor over the slab instead, as the foundation for the new laundry room structure (enclosing the plumbing for the laundry room might also prove useful when the outside temperature falls below freezing soon). To be fair, when the job was quoted, I asked about the ability to lift the entire structure, and was assured that wouldn't be a problem, so the guy who quoted the job did not know I would tear the structure down. However, he surely knew there was a chance the slab would crack, and that if it did, they would not be able to address the remainder of the leveling until March. My general review is this: * Admit to the problems which could occur up front so that the consumer can make a wise choice, rather than selling the job with promises of making the slab level. I have no doubt that, give the time, they could make it level. But starting the job in October, and finishing it in March is not acceptable. * Have proper equipment and train your people to use it. Showing up with a 2ft bubble level and 1 ft digital levels, then not understanding that the lift indicated by a 2ft level, when brought to level, is only 1/4th the lift needed for an 8ft span is rank naivete on levels and similar triangles. Not knowing that the pinch of the vile, (or likely the curve, in the vile is offset to one edge, as their 2fter was) determines the accuracy of the level was just the final blow for my assessment of their competence. The fact that I wound up doing exactly what I was trying to avoid; build a wooden platform which was level on top of the sloped slab, makes it seem like a complete waste of $1700 to have them come to my house. I only hope that the result of the foam pumping is that any voids under the slab were filled, and that it now has a foundation under it which will not erode further. I am certain they do fine work, and the price I paid was in line with what i was expecting. The workmanship and apparent level of competence, however, was disappointing."

"GREAT!!! PROFESSIONAL, GREAT JOB. LOVE MY DRIVEWAY!!!"

"Went perfectly. Arrived on time and went above and beyond with the job. Professional and knowledgeable. Will hire again."

"fast efficient, kind courteous, estimate was right on the money, even though i made some minor changes. love the work and the people that did the work really knew what they were doing."

"Very professional"

"Great very satisfied with the work"

"I can't say enough about Brian and the crew. They're true craftsmen. We love our new kitchen (and our bathroom before that!). My wife is a perfectionist - and Brian was more than up to the task. He worked closely with us - willing to pivot if necessary and always nearby to answer questions and recommend creative solutions. Attention to detail? Check! And their daily clean-up regimen and final detailing was impressive. It was like we suddenly had a new kitchen and any/all signs of the renovation were gone. They swept, vacuumed, and mopped their way out. Very impressive and much appreciated. On budget and on time. We've already asked them to consider transforming our porch!"