"I sent a request quote to Safe Streets and my phone was ringing within 1 minute. Impressed with the quick responsiveness. They are partnered with ADT which made our choice to get our alarm system through them a no brainer."

"We own a small family operated jewelry store and decided to get ADT for protection and surveillance. Prior, we just had Ring and it was not sufficient or reliable. This has clearer cameras and a much better app experience. Happy with our new system and equipment."

"Install was easy. Up front cost was pretty low with Angie's List coupon. Monthly price is a little high compared to competing companies. Response time with alarms is excellent. I was advised to use glass break alarms within 10 ft of my first floor windows, which we installed correctly. I asked prior to installation if having one in the kitchen would cause false alarms due to dishes clanging, etc. I was told the glass break alarms are configured to a precise frequency that alarms with breaking glass. So, not a "no", but not really an answer. Well, every time we cook dinner, wash dishes or empty the dish washer, the kitchen glass break alarm gives a warning which would sound the alarm if it was set. This has caused us a number of false alarms while we've been away due to shifting bowls or plates in our drying rack. For the first several we've had to pay our police department $120 to check the house, and I was only notified after the first alarm that there was a cheaper option for a security company to drive by to check for a break in."

"The deal was for self-installed equipment, which I was not made aware of at the time of purchase. I would prefer to have a professional install this type of system, and it should be stated in the wording of the deal that the purchaser is expected to perform the installation."

"The tech support person, who set up my RING was John Adams. He was extremely knowledgeable because the cell phone I was going to use was not compatible because it was a cheap phone. I would have never been able to do, what he did, to get my RING working. It also involved hard-wiring the RING Pro to my current doorbell which is over 40 years old. I highly recommend Hellotech Support be used when installing a RING Pro doorbell."

"The 2 installation techs. were very professional, explained everything very well! I would highly recommend this company and these techs!"

AIO provides computer support services for all PC platforms including Apple OSX/iOS, Microsoft Windows, and Google Android devices. \n\nWe are the only company on Angi.com with a BBB A+ rating providing nation-wide IT support on-site/remote services from over 1500 locations. You can call us directly at 832-402-1335, option 1 for sales, to be connected to a sales engineer if you need immediate help. You can also visit our website at https://aiosupport.net. We look forward to helping you!

"The appt was set up, they called to verify time the day before. The installer arrived on time, told me about how long it would take, told me the steps he would take. . We discussed where the disk would be located. We discussed where I wanted the cable to come through through the wall or the floor, where I wanted my computer locainstallation went smoothly. No surprises. I am very pleased.
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"While they got the job done eventually and their customer services and techs were sweet, the company needs to be MUCH more crystal clear and upfront about a few things before they eagerly take payment. 1. This is not a company for novice clients as they only do work remotely and expect you to have all hardware properly installed before hand. So perhaps they should only sign up for software issues with clients like me who are hardware dummies. I had to struggle on my own for hours buying and trying to figure out where to plug items (again I am basically an old lady technophobe as they say). 2. They also don't make it clear that you are not scheduling an appt in the traditional sense but rather scheduling a position in a phone queue at say a time like 7 pm eastern. So you end up sitting by the phone at 7 pm for 45 minutes waiting for them to call (since apparently you are 10th in the queue). All this is fine, but it should be the first few things you bring up when someone works with you esp for 137 an hour as there are other local companies one can work with if they seek non remote service. In short, your people are great and sweet, but the upfront disclosure is lacking."

"Well, the first time the replacement was ordered it was the wrong one, which of course, delayed the installation a week. When it was finally installed I had to pay an additional $850 for code upgrades. This I was not informed of by Home Shield. Then we noticed that there was water on the garage floor and found that the pipe coming in from the wall was leaking at the wall so had to call the plumbing company back out to fix it. They first tried to say it was not their fault but since there wasn't a leak before they installed they did fix it. I have used Home Shield a few times before and never had a problem. Some of the companies they use are not the best so you have to research them before you commit. I have found HS service to be good if you do your homework. At the end of the day I was without hot water for almost 3 weeks but it was do to the plumbing company they sent out."