First thing first: Make sure you’re using the right key. If it’s the correct key for your lock, there are a few reasons why it may not be working, like the key is worn out or the lock is jammed. Try lubricating the lock and pushing the door closed to ensure the mechanisms work correctly. If you’re still locked out, call in for help.

Newer, electric-powered door locks generally have a life span of five years or less. That’s thanks, in large part, to a phenomenon called planned obsolescence, in which products are programmed to need replacing after a certain amount of time. That’s also why older, manual, push-key locksets can last up to 30 years with regular cleanings and maintenance. When it does come time for a new set-up, know that the cost to change locks ranges from $130 to $500 on average.

When it comes to how to get a stuck key out of a lock, the simplest way is to use some kind of lubricating substance. One option is to apply graphite powder while wiggling the key gently. As the graphite fills the lock, jiggling should loosen the key enough to allow you to pull it out.

When the temps drop, sometimes you need to thaw a lock to regain access. Options include warming the key with warm water, applying a de-icing spray, or using a hair dryer on low heat. Avoid using boiling water to prevent damage. To prevent future freezing, consider installing a cover or shield over the lock to keep water and ice out. Remember to be patient and gentle during thawing to avoid damaging the lock or key. If all else fails, consult a professional locksmith.