Get matched with top basement waterproofing pros in Sumter, SC

"I will start by saying that the work they did waterproofing our basement looks good, and I am hopeful that it has fixed our problem. We've had a good bit of rain recently, and so far, so good. That, of course, is the most important thing. That said, I chose this company, even though they were on the high range of the quotes I received, because I did not mind paying more for a professional experience and great customer service. I was disappointed with this aspect of the experience. The day they were scheduled to begin they never showed up, and I ended up calling them three times that day. The woman in the office was responsive, but she said that they did not know where they were. The next scheduled appointment was for the morning, and they did not end up coming until 2pm, again without any communication. Both instances were due to car issues, but a phone call to keep me updated would have been appreciated to allow me to better plan my day. When they did start the work the crew leader was friendly and appeared to know what he was doing, but he offered little information about the job unless I asked. Prior to the work being done, I also had to keep after the sales representative to put their warranty in writing. Twice he promised to email it to me, and only after contacting him a third time did he send it through. If I had not paid so much (over $11,000) I would have given them another star, but at this price point my expectations were high."

"The team, led by Trevor, and assisted by Kenny, Terrell and Garrett, worked very well together to accomplish the work we needed done to alleviate water coming into our crawlspace. They were courteous, friendly, professional, and did not hesitate to answer all our questions and explain the process thoroughly. Trevor and team brought other problems to our attention which we have decided to have Mount Valley repair also. Trevor and Shawn helped us get the process going to replace floor joist damaged by water. I would recommend Mount Valley if you have foundation issues that need expert repairs!"

"Woke up Friday morning with no hot water. Called Hill Plumbing Co and they were able send a technician before lunch. The technician was polite and even wore shoe covers over his boots. He said he could change out the elements but would would recommend changing the water heater due the water heater was over 20years old and was showing signs of rust along the bottom of the tank. By 2:00 pm I had hot water with my new water heater. The technician was very knowledgeable and truly appreciate his recommendation because when he removed my old water heater the bottom was covered in rust. To top it off he discounted me 10% because my wife teaches at Alice Drive Elementary.
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"They did a terrific job of solving a long-term drainage problem."

Will beat any competitors crawlspace waterproof pricing! \n\nDo you have moisture in your crawlspace? High energy bills? Want to better the air quality in your household? We can help you! What Vapor-X Crawlspaces brings is a moisture free zone in your crawlspace. Most homeowners spend 70 percent of their lives in their homes, so having a healthy air quality at home is essential for many health reasons. The services we provide are: encapsulations, vapor barriers, dehumidifiers, sump pump, interior and exterior French drain systems, crawlspace clean outs, fresh air systems, and moisture remediation. My name is Sean Williams, I am the founder and owner of Vapor-X Crawlspaces and have been serving homeowners like you for over 6 years. I truly believe making a healthier home is a healthier lifestyle. We are known for an unparalleled commitment to customer satisfaction. With our efficient work and smaller company size, we are able to provide quality services at a fraction of the cost of larger companies. We also offer payment plans so you can get your project completed ASAP. Call NOW for a free inspection and let us impress you.\n

"AMAZING! If we could give Bryan a 100 star review, we would! What a professional, courteous and highly skilled young man! He repaired things we knew needed attention as well as found a mess under our house from our original contractor that could have cost us a fortune if it had not been discovered. He was highly knowledgeable in our Brizzo products by Delta. His price and solution were a fraction of the cost and did not require the removal of our bathroom marble as we had been told by other plumbers. He is a super young man and takes great pride in his work! We’ve NEVER had better quality service! Thank you, Bryan!"

"Damian and his crew were amazing! He thoroughly cleaned our 2 year old fence (made it look brand new) and came back to stain it a beautiful pecan color!! His is very professional and has great communication! I highly recommend this company!!"

"They didn't end up doing the work. They were really high on what they wanted to do. Other people who looked at the porch said that it was not causing an issue with any water intrusion and that there doesn't seem to be any signs on the posts that this could have been recent, it could have been long ago. So no work was done. It was a front porch that had just the level concrete on one side was dipping just a little bit. I think they were going to pump it up from underneath or something like that to level it out. I would say that their response time and their professionalism of getting the quote to us on a timely manner was good. The quote was high and yet the work was not necessary according to other quotes. They should be honest to say when repairs are necessary and when they are not. The guy who showed up was nice and professional and was on time. There was a decent response time."

"They were unable to bring it all the way up to it’s original elevation, but, they tried. They explained to my satisfaction as to why it couldn’t be accomplished. It is definitely a major improvement."

"My grandmother's yard was in a very bad way and was in serious need of attention/repair.  When heavy rain came, there were several mud-holes that would develop, and basically just a sloppy mess in various other parts of the driveway area and yard.
Thanks to the superb job accomplished by Rooks Lawn Service, this is no longer the case, and I now longer have to worry about my very elderly grandmother's safety when out and about in her yard, especially after rain fall.
Additionally, I did shop around prior to hiring Rooks Lawn Service, and their prices and professionalism (customer-focused) were far superior in my opinion to other companies that I initially contacted.  I highly recommend Rooks Lawn Service to anyone and would not hesitate to call them again in the future as my #1 choice for my lawn and yard care needs.
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