I can't say enough good things about this company! The communications, written and via phone, were prompt and thorough. The work was on time and of outstanding quality. The quality of the installed products is excellent. I knew I needed a new opener and suspected I would need a new door. My set-up was over 30 years old. The door (due to age, house settling, etc.) was noisy and out of alignment. I spoke to Joe Greene and arranged for him to come out (which he did within a day) to take a look. Based on our initial conversation over the phone, he e-mailed me product information to look over. Being one to often opt for more than I need, my eye was drawn to something with more bells and whistles than the opener Joe recommended for me. When he came out, we discussed my questions and he, instead of trying to sell me something I didn't need - and likely might have purchased, explained the pros and cons of each option and why the extra ones that caught my eye really wouldn't be that great for my situation. All this to say, not being a fan of salesmen, I greatly appreciated his down-to-earth honesty and focus on what I needed. Joe told me the door would be in within two weeks. It was, and he called promptly to arrange an install date. He worked around my schedule without hesitation. The installer was very knowledgeable and very skilled. The total re-vamp of my door and opener took less than 5 hours, including installation of the keypad, opener button, and a few extra accommodations that had to be made for my garage set-up. The installer also got rid of the old door for me and did a great job of cleaning up after he was done. I am very impressed with this company. They even made sure I received the paperwork I need for a rebate on the door I chose and for the tax write-off I will receive for the energy efficient door I selected (a total of $450 - making the actual cost of my door and opener under $800). I have dealt with a number of contractors over the years with their variety of quirks. I am pleased to say I am very impressed with Joe Greene, his honesty, and his quirk-free company. I would, without hesitation, highly recommend them to anyone needing work, or thinking they need/want work, on their garage door, door opener, or both
Kim T.
