Founded 1990 • With Angi since November 2012
ace fireplace & chimney is a sole proprietorship owned and operated locally for over 25 years in the low country servicing all types of wood burning fireplaces , all types Of masonry repairs, fireplace and chimney specialists
Insurance: BAG - 1041979
Business Highlights
Emergency Services OfferedVerified Reviews
Showing 1-25 of 225 reviews
Keith W.
11/26/2018
I have ACE chimney come once every two years to clean and inspect my chimney for a wood burning fireplace. He has reasonable prices and does a thorough and clean job. One thing I really like is he is honest with his inspections and does not try to unnecessarily up sell you on things you don’t need. I plan on using ACE for all chimney related issues in the future.
Description of Work
General chimney sweep and inspection
Category
chimney sweep
Louis A.
08/27/2018
Called and spoke to a gentleman that seemed very rushed. When I inquired about the repairs I have listed, he told me that exactly what they do and asked me to send a text. He said he would contact me later that day. I immediately did so on 23 August and never got a response. I will not use or recommend this company to anyone!
Description of Work
I have some rotted and missing wood trim on my chimney and a rusted metal piece around the top of the chimney that my HOA said needs addressed.
Category
chimney repair
Mary D.
08/08/2018
Elizabeth K.
06/23/2018
I've used Ace twice. The first time was in the winter we needed the fireplace cleaned out. He did a great job and made some recommendations and told me what would need to be fixed/replaced in the next couple years, but he wasn't pushy at all. Also, when I called he said he could come out within a week, whereas the other places I called told me it would be around 3 months before they could show up, which meant I would maybe get a months use out of my fireplace. He was cheaper and obviously much quicker, and he did a great job. Also, once it started getting warmer we started having a smokey smell in the living room. I texted him about replacing the damper (something he said last visit would last through the winter but we would need to replace it soon), and he came out within a week and cleaned out and installed the damper. I will definitely call him back out if I need anything else with my fireplace
Description of Work
Chimney cleaning and damper installation
Category
chimney sweep, chimney caps, chimney repair, fireplaces
William T.
05/17/2018
No issues with this service. Have used him twice. First time was for a chimney inspection and a clean/sweep of chimney. He showed up on time and charged a very reasonable price. I saved money by using him. Would recommend for a cleaning. I used him a second time for replacement and install of chimney cap and cover. He showed up on time. Did the work. No complaints. I can't say if the pricing was reasonable or not. It was not cheap but have I no history on comparing prices for this line of work. I think he was honest with his price. Maybe I could had gotten the work done for $100 less. I would recommend him and used again.
Description of Work
Chimney Clean and Install New Chimney Cap and Cover Repair.
Category
chimney sweep, chimney caps, chimney repair, fireplaces
Bob M.
04/15/2018
Contacted for a cap replacement and they got back in a couple of days. I asked to inform when they were coming and to please call. They did not call but called with an estimate and a couple of other things we might need. I agreed to the estimate. After two weeks I called to find out when they were coming and was told some things had come up and they had forgotten to order the parts. Never heard from them again.
Description of Work
chimney cap replacement
Category
chimney sweep
Katherine C.
03/10/2018
The chimney sweep was done quickly and professionally. Replacing the chimney cap was difficult because of the type of cap required. The first cap leaked a little down the cylinder, but ACE Chimney responded to my emails within an adequate time frame and returned to complete the job to my satisfaction without any additional cost charges to me. I would highly recommend ACE Chimney.
Description of Work
ACE Chimney did a chimney sweep for me and replaced my chimney cap.
Category
chimney sweep, chimney repair
Nicole W.
02/16/2018
Will L.
02/05/2018
After calling two or three other chimney companies, I was about to tap out. Luckily Lawrence came to the rescue and fixed everything. He even worked through the weekend to get the job done. The fires have been burning great, and with the new damper, my HVAC kicks on about 75% less. He had to completely rebuild my firebox as the old one collapsed, and it looks great.
Description of Work
Needed firebox to be completely replaced as the old once collapsed. Also needed new chimney cap and did not have a damper previously. Chimney was also sealed.
Category
masonry, chimney caps, chimney repair, fireplaces
Evan F.
12/11/2017
Lawrence and his son was very professional and kind.
Description of Work
Moved into my house last year and had not had my chimney inspected yet. Call him once and scheduled an appointment for the next day (Sunday). Came out on time and inspected and cleaned the chimney without making any mess in my home. Even told me recommendations on things i should look into doing within the next couple of years. Overall experience was exceptional. Thank you!
Category
chimney sweep
Robert S.
12/10/2017
Excellent. He showed up on time and was in and out quickly and cleanly. I purchased a coupon on Angie's list to have the chimney inspected and cleaned, I failed to read it correctly and ACE clarified that the price did NOT include inserts. We discussed over txt's and I was offered an opportunity for a refund or pay the difference of the inspection if required. I opted for paying the difference. ACE arrived and inspected the chimney and cleaned it, advised the price was fine based on the amount of work done, so no adjustment needed. In and out in under an hour.
Description of Work
Clean and Inspect fireplace insert
Category
chimney sweep
Debra K.
11/29/2017
Sally K.
11/02/2017
Lawrence was very professional and was able to work us into his schedule quickly. The job could not have gone better!
Description of Work
I had an old wood burning stove insert pulled, the chimney and fireplace inspected and cleaned and the fireplace bricks repointed.
Category
chimney sweep, chimney caps, chimney repair, fireplaces
JAMES L.
11/01/2017
I needed a chase cover and chimney cap so I called this company after seeing the offer on Angies List. First of all..the guy who answers the phone is rude and basically tells me that he doesn't have time to replace chase covers and caps right now but if I would crawl up on my roof and take a picture of it and send it to him that he would give me a estimate for the job but that they wouldn't be able to do it until spring. What the WHAT???? THEN......HE HUNG UP ON ME!!!!!!! Don't bother calling these people....I've lived in Charleston all of my life and I have never been treated this poorly by someone that I was trying to do business with.....NEVER!!!!
Description of Work
Replacement Chimney Chase Cover and Cap
Category
chimney caps, chimney repair, fireplaces
Service Provider Response
this call did take place ..thats the only acurate statement in this review .he asked for an estimate over the phone and informed me the cover was allready removed so i asked if he had a picture ..he informed me he had 3 days to complete material lead time alone would be 10 to 14 days and scheduling lead time for this type of and was told we would not be able to help ..the cost he put on review was never discussed .he started to ramble on about how we didnt want his business and i appoligised and stated i wished i could help everyone who needed my help .i also gladly offered any assistance via advice if he needed and to call me .although he continued to be irate ..i sincearly hope he gets the help he needs .Allen H.
10/23/2017
Bill T.
10/17/2017
Philip B.
10/16/2017
Excellent inn terms of showing up as scheduled and advising repairs recommended in home inspection report not needed saving repair costs. He explained why not needed and passed up opportunity to correct what was a non issue.
Description of Work
Inspection of wood burning and gas fireplace. Replacement of ash removal door which has corroded shut and general safety an correction of an item o home inspection report as part of a home purchase
Category
chimney repair
Vernon M.
10/12/2017
Donna F.
10/09/2017
MaryAnne P.
10/03/2017
He was a good guy. When I got a new dryer in 2013, it didn't have a very large vent screen and so I have to keep getting my dryer vent clean otherwise things will end up in there because the vent screen is so small, so I get the dryer vent cleaned. He's very good. He's very proud of what he does. He would be like a 1940s tradesman. He takes his job seriously and makes sure he gets it all cleaned and leaves your worksite clean. He's prompt and just a nice, professional guy. I've used him a couple of times. It wasn't much.
Description of Work
He did my dryer cleaning.
Category
dryer vent cleaning
Jeffrey M.
09/29/2017
SHIKHAR M.
09/23/2017
Henry S.
09/19/2017
faye L.
09/14/2017
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