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ACE Chimney

Founded 1990 • With Angi since November 2012

ace fireplace & chimney is a sole proprietorship owned and operated locally for over 25 years in the low country servicing all types of wood burning fireplaces , all types Of masonry repairs, fireplace and chimney specialists Insurance: BAG - 1041979

Business Highlights

Emergency Services OfferedEmergency Services Offered

Verified Reviews

4.9

(225) Verified Reviews

Showing 1-25 of 225 reviews
Keith W.
5.0
11/26/2018
I have ACE chimney come once every two years to clean and inspect my chimney for a wood burning fireplace. He has reasonable prices and does a thorough and clean job. One thing I really like is he is honest with his inspections and does not try to unnecessarily up sell you on things you don’t need. I plan on using ACE for all chimney related issues in the future.
Description of Work
General chimney sweep and inspection
Category
chimney sweep
Louis A.
1.0
08/27/2018
Called and spoke to a gentleman that seemed very rushed. When I inquired about the repairs I have listed, he told me that exactly what they do and asked me to send a text. He said he would contact me later that day. I immediately did so on 23 August and never got a response. I will not use or recommend this company to anyone!
Description of Work
I have some rotted and missing wood trim on my chimney and a rusted metal piece around the top of the chimney that my HOA said needs addressed.
Category
chimney repair
Mary D.
5.0
08/08/2018
Excellent. He came when he said he was going to come. He called head of time. He did a great job. I recommended them to my neighbors. Very pleased.
Description of Work
Dryer vent cleaning.
Category
dryer vent cleaning
Elizabeth K.
5.0
06/23/2018
I've used Ace twice. The first time was in the winter we needed the fireplace cleaned out. He did a great job and made some recommendations and told me what would need to be fixed/replaced in the next couple years, but he wasn't pushy at all. Also, when I called he said he could come out within a week, whereas the other places I called told me it would be around 3 months before they could show up, which meant I would maybe get a months use out of my fireplace. He was cheaper and obviously much quicker, and he did a great job. Also, once it started getting warmer we started having a smokey smell in the living room. I texted him about replacing the damper (something he said last visit would last through the winter but we would need to replace it soon), and he came out within a week and cleaned out and installed the damper. I will definitely call him back out if I need anything else with my fireplace
Description of Work
Chimney cleaning and damper installation
Category
chimney sweep, chimney caps, chimney repair, fireplaces
William T.
5.0
05/17/2018
No issues with this service. Have used him twice. First time was for a chimney inspection and a clean/sweep of chimney. He showed up on time and charged a very reasonable price. I saved money by using him. Would recommend for a cleaning. I used him a second time for replacement and install of chimney cap and cover. He showed up on time. Did the work. No complaints. I can't say if the pricing was reasonable or not. It was not cheap but have I no history on comparing prices for this line of work. I think he was honest with his price. Maybe I could had gotten the work done for $100 less. I would recommend him and used again.
Description of Work
Chimney Clean and Install New Chimney Cap and Cover Repair.
Category
chimney sweep, chimney caps, chimney repair, fireplaces
Bob M.
1.0
04/15/2018
Contacted for a cap replacement and they got back in a couple of days. I asked to inform when they were coming and to please call. They did not call but called with an estimate and a couple of other things we might need. I agreed to the estimate. After two weeks I called to find out when they were coming and was told some things had come up and they had forgotten to order the parts. Never heard from them again.
Description of Work
chimney cap replacement
Category
chimney sweep
Katherine C.
5.0
03/10/2018
The chimney sweep was done quickly and professionally. Replacing the chimney cap was difficult because of the type of cap required. The first cap leaked a little down the cylinder, but ACE Chimney responded to my emails within an adequate time frame and returned to complete the job to my satisfaction without any additional cost charges to me. I would highly recommend ACE Chimney.
Description of Work
ACE Chimney did a chimney sweep for me and replaced my chimney cap.
Category
chimney sweep, chimney repair
Nicole W.
5.0
02/16/2018
The gentleman was amazingly good and very prompt. I'd recommend him highly.
Description of Work
He replaced the chimney top for me.
Category
chimney caps
Will L.
5.0
02/05/2018
After calling two or three other chimney companies, I was about to tap out. Luckily Lawrence came to the rescue and fixed everything. He even worked through the weekend to get the job done. The fires have been burning great, and with the new damper, my HVAC kicks on about 75% less. He had to completely rebuild my firebox as the old one collapsed, and it looks great.
Description of Work
Needed firebox to be completely replaced as the old once collapsed. Also needed new chimney cap and did not have a damper previously. Chimney was also sealed.
Category
masonry, chimney caps, chimney repair, fireplaces
Evan F.
5.0
12/11/2017
Lawrence and his son was very professional and kind.
Description of Work
Moved into my house last year and had not had my chimney inspected yet. Call him once and scheduled an appointment for the next day (Sunday). Came out on time and inspected and cleaned the chimney without making any mess in my home. Even told me recommendations on things i should look into doing within the next couple of years. Overall experience was exceptional. Thank you!
Category
chimney sweep
Robert S.
5.0
12/10/2017
Excellent. He showed up on time and was in and out quickly and cleanly. I purchased a coupon on Angie's list to have the chimney inspected and cleaned, I failed to read it correctly and ACE clarified that the price did NOT include inserts. We discussed over txt's and I was offered an opportunity for a refund or pay the difference of the inspection if required. I opted for paying the difference. ACE arrived and inspected the chimney and cleaned it, advised the price was fine based on the amount of work done, so no adjustment needed. In and out in under an hour.
Description of Work
Clean and Inspect fireplace insert
Category
chimney sweep
Debra K.
5.0
11/29/2017
He was very professional and able to respond to my needs in a very timely manner. The problem was completely resolved quickly to my satisfaction. I would definitely recommend ACE Chimney.
Description of Work
The pilot light on my gas fireplace would not ignite.
Category
fireplaces
Sally K.
5.0
11/02/2017
Lawrence was very professional and was able to work us into his schedule quickly. The job could not have gone better!
Description of Work
I had an old wood burning stove insert pulled, the chimney and fireplace inspected and cleaned and the fireplace bricks repointed.
Category
chimney sweep, chimney caps, chimney repair, fireplaces
JAMES L.
1.0
11/01/2017
I needed a chase cover and chimney cap so I called this company after seeing the offer on Angies List. First of all..the guy who answers the phone is rude and basically tells me that he doesn't have time to replace chase covers and caps right now but if I would crawl up on my roof and take a picture of it and send it to him that he would give me a estimate for the job but that they wouldn't be able to do it until spring. What the WHAT???? THEN......HE HUNG UP ON ME!!!!!!! Don't bother calling these people....I've lived in Charleston all of my life and I have never been treated this poorly by someone that I was trying to do business with.....NEVER!!!!
Description of Work
Replacement Chimney Chase Cover and Cap
Category
chimney caps, chimney repair, fireplaces

Service Provider Response

this call did take place ..thats the only acurate statement in this review .he asked for an estimate over the phone and informed me the cover was allready removed so i asked if he had a picture ..he informed me he had 3 days to complete material lead time alone would be 10 to 14 days and scheduling lead time for this type of and was told we would not be able to help ..the cost he put on review was never discussed .he started to ramble on about how we didnt want his business and i appoligised and stated i wished i could help everyone who needed my help .i also gladly offered any assistance via advice if he needed and to call me .although he continued to be irate ..i sincearly hope he gets the help he needs .
Allen H.
4.0
10/23/2017
did the min job and did not follow up in writing as promised
Description of Work
inspect and clean chimney
Category
chimney sweep
Bill T.
5.0
10/17/2017
Company was effective and professional. Work done with dispatch and advice given for future work. Entirely satisfied.
Description of Work
Chimney sweeping and examination
Category
chimney sweep
Philip B.
5.0
10/16/2017
Excellent inn terms of showing up as scheduled and advising repairs recommended in home inspection report not needed saving repair costs. He explained why not needed and passed up opportunity to correct what was a non issue.
Description of Work
Inspection of wood burning and gas fireplace. Replacement of ash removal door which has corroded shut and general safety an correction of an item o home inspection report as part of a home purchase
Category
chimney repair
Vernon M.
5.0
10/12/2017
very well, this person explained various aspects about the sweep; and insights to other working part of fireplace that I was not known to me.
Description of Work
Chimney cleaning and inspection.
Category
chimney sweep, fireplaces
Donna F.
5.0
10/09/2017
Prompt service and good job, did it right the first time, which I appreciate
Description of Work
New chimney cap
Category
chimney sweep, chimney caps, chimney repair
MaryAnne P.
5.0
10/03/2017
He was a good guy. When I got a new dryer in 2013, it didn't have a very large vent screen and so I have to keep getting my dryer vent clean otherwise things will end up in there because the vent screen is so small, so I get the dryer vent cleaned. He's very good. He's very proud of what he does. He would be like a 1940s tradesman. He takes his job seriously and makes sure he gets it all cleaned and leaves your worksite clean. He's prompt and just a nice, professional guy. I've used him a couple of times. It wasn't much.
Description of Work
He did my dryer cleaning.
Category
dryer vent cleaning
Jeffrey M.
5.0
09/29/2017
Not so well for me but I would have not known and possibly burned my house down if it wasn't for a thorough inspection
Description of Work
Chimney inspection
Category
chimney sweep, gutter cleaning
SHIKHAR M.
5.0
09/23/2017
Everything was good. Their price was comparable to everybody. We hadn't done that for a long time and it took him quite a long time to do it.
Description of Work
I used them for a dryer vent cleaning.
Category
dryer vent cleaning
Henry S.
5.0
09/19/2017
It went really really well. Lawrence was very reachable and the work was done fast and to a high standard.
Description of Work
We needed a new chimney chase cover/chimney cap.
Category
chimney caps
faye L.
5.0
09/14/2017
very well and he even put a new cap on for us
Description of Work
chimney to be cleaned and inspected
Category
chimney sweep
Michelle D.
5.0
09/11/2017
Work performed on time and completely
Description of Work
Chimney sweep
Category
chimney sweep

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Phone

Address

508 Sparkleberry Lane

Ladson, SC 29456

Other Information

Services Not Offered

Gas log installation and repair.

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FAQ

ACE Chimney is currently rated 4.9 overall out of 5.

ACE Chimney is open:

Sunday: 6:00 AM - 10:30 PM

Monday: 6:30 AM - 10:30 PM

Tuesday: 6:30 AM - 10:30 PM

Wednesday: 6:30 AM - 10:30 PM

Thursday: 6:30 AM - 10:30 PM

Friday: 6:00 AM - 10:30 PM

Saturday: 6:00 AM - 10:30 PM

ACE Chimney accepts the following forms of payment: Visa, MasterCard, American Express, Discover, Check

Yes, ACE Chimney offers free project estimates.

No, ACE Chimney does not offer eco-friendly accreditations.

Yes, ACE Chimney offers a 5% senior discount.

Yes, ACE Chimney offers emergency services.

Yes, ACE Chimney offers warranties.

ACE Chimney offers the following services: Chimney cleaning, inspection and repair, damper repair and replacements ,top sealing dampers installed,fire box repair, and rebuilding, Refractory panels replaced , chimney caps, crowns, chase covers and storm collars, custom bird and animal screens, roof leak repair, flashing, masonry restoration, waterproofing and sealing, dryer vent cleaning & repairs & gutter cleaning. And repairs