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"Broke the valve to my water service tank and snuck out without saying a word,. Refused to come out on any weekend to fix. When I finally rescheduled, wanted to charge me for the repair of the valave they broke. Unethical"

"I was very satisfy"

"Danny and Doug form Thompson & Thompson Rooterman in Guyton are amazing! They completed the work quickly and explained each step that was done to fix our problem. They went above and beyond what they had to do to make sure the repair was affordable. Their honesty should be commended!!! I highly recommend Rooterman and plan to do business with them again if we have a problem. I cannot thank these two gentleman enough!!!"

"Call and scheduled to have a plumber come out on the 20th of November 2018. Unfortunately, they sent out an inexperienced plumber and it took him over two hours to do a 1/2-hour job (changing the guts of the toilet). He was on and off his phone in his truck for at least 30 minutes to get guidance from dispatch (I assume it was dispatch; hopefully they were not personal calls). I have no problem with inexperience, everyone needs their time to gain skill, but Butler’s shouldn’t have charged me the same hourly rate as one of their experienced techs. I also have a leak in the sink supply valve which the tech said he fixed but is still leaking. He replaced the new toilet seat, but broke a bolt cover, so I had to put the old one back on and return the new one. Again, I understand that new guys need their time to become experienced, but companies should allow for that when it comes to hourly billing. Bottom line, it’s going to take them longer to do the job! Reason for the “F” is that I sent Butler’s Plumbing 2 emails to try to work something out and they ignored me! Buyer Beware!"

"They did a great job. They were personable and respectful. They did the work quickly. I'm very satisfied with the service and no complaint."

"I contacted Jenkins Plumbing in Pooler Georgia to identify and repair a slab leak that was coming up from under my home's foundation. Their office sent a young man who informs me upon arrival that their air compressor is inoperative that day but he will use another leak detection method similar to a stethoscope instead. The normal detection system uses a high pressure air tank that blows air into the pipes and is one of the most accurate methods for identifying the leak location. He assures me that the audio detection will be just as effective and since I am at a tremendous disadvantage without water and in need of an immediate leak repair I reluctantly agree. I point to a spot in my house where I hear the water flowing. But instead he proceeds to use his stethoscope and points to a spot in another room. He then proceeds with a jack hammer to dig a 15 foot trench through 2 rooms, tearing up hardwood flooring and ceramic tile, ending up at the exact spot where I heard the leak. He then replaces a 5" section (the one thing he did correctly...I hope). Believing the worst is over I go back to my office while he proceeds to fill in the 15' trench with concrete. Upon my return and inspection of his finished concrete work I realize that he did not use a finishing trowel. He simply poured the quickcrete leaving an uneven surface that could not support the replacement tile or wood flooring. That evening my wife and I had to chisel the concrete by hand which took about 2 hours of hard labor. The next day I contacted and spoke directly with Mr. Jenkins about this shoddy work and asked for some consideration of the $1200 I paid. He said no, that Jenkins Plumbing does not guarantee their work and he is not responsible for the results. I cannot emphasize enough the lack of professionalism demonstrated by this company and the owner Mr. Jenkins. Feel free to contact me directly."

"First guy came fixed it and said it was going and we would need a new one soon. So we would use it till it went. No issue there. Called them back because the water was not hot enough and he did not put it back where it was. They said it would not be no cost since they where just here. Different guy came and said he didn't touch it and it the water heater so he would have to charge me. As far as I'm concern I don't know what He did under the house but I will be able to tell when I run the water if he higher it or not and I was not going to pay them. He left and he did higher it because my hot water so far is good. They were looking to put a new one in. Yes eventually I will need one we know that but I don't need a company they is money hungry and try to get over on people."