"The initial fence removal and new fence were installed quickly and done well. We are so happy with how things came out. The gate was completed a few weeks later because they needed to wait for some parts to come in. In these times with Covid, I know supplies can be difficult to find as I had trouble buying a refrigerator a few months prior. Chad maintained communication with me to keep me updated throughout the process. When they came out to do the gate, there were a few problems initially getting everything to line up as they were using the existing poles in order to save me some money. All my concerns were addressed and they all worked hard to make it right. I would have no problem recommending Fence Pros Direct to family and friends and I would use them again."

"We are extremely satisfied with the chimney repair services provided by Stonecare Paving and Masonry. Their team's expertise and promptness were highly impressive."

"Fixed everything within 49 hours again and was cheaper then competitors"

"Hired Johnny's Service to trim and shape three of my large trees in the backyard. Kind, courteous, professional, flexible, did a great job, very reasonable prices. Looking forward to them returning for more work!"

"Great! Cleaned gutters, fixed lawnmowers (3), cleaned garage, fixed garage door, moved heavy equipment, etc. Derek showed up on time and was very friendly and professional. He returned my calls quickly. Would definitely hire again!"

"Their goal was to pickup and empty the Bullbag within 2 business days from when i called - they did it in 3. Not too bag. Bagster took us over 1.5 weeks! This company is based in CT. They are like working with our friends. They were professional, easy to work with, and the price was a fixed price - no surprise charges that dumpster companies always hit you with after they pick up the dumpster. The best part of this? We get to keep and reuse our bag again-it's guaranteed for life! No trips to HD anymore!!!! Definitely use them! You won't be disappointed!"

"The workers did a pretty good job of not creating too much slop and staying in the lines (cut-in work).  Better than much of what I see elsewhere.  Thus, no major complaints there.  They were also very responsive to "fix this" and "do that" requests for touching up details.  I would, however, like to see more things like removal of doorknob plates before painting doors.  I prepped the front door myself so that the plate didn't get painted on like the back doors (it also needed some sanding to remove the old plate marks that were otherwise visible).
I would also like to see more prep work before painting.  They did some sanding and scraping but not nearly enough in my opinion.  According to my wife, they could have gotten a lot more done if they didn't sit around so much when the boss was absent.  I would also like to see more repair work such as pushing boards back into place and securing loose ones.  I'm not sure if painters should repair window glazing or not but these ones told me the glazing was severely rotted out and then proceeded to paint over the rotted glazing (which really is fairly disintegrated).  Okay, whatever.
This was all more or less okay because I took care of many of the little things they didn't.  The bigger frustrations came later.  The house is sided in birch flooring mounted vertically.  The grooves between the boards were painted with a brush and then the rest was rolled.  The brush work actually covered about 70% of the surfaces so I don't know why they didn't just brush it all.  Anyhow, with only one coat rolled on after the brushwork it was obvious in certain light which areas were brushed and which were rolled.  The thicker coat simply stood out from the thinner coat in a funny way.
I asked the boss about it but he didn't really want to hear it.  I told him they were rolling on only one coat and that I felt it needed a second coat at least.  He asked the workers and one claimed they applied two coats while the other claimed only one coat.  That was good enough for the boss and he proceeded to try to ignore the issue again.  Finally, at final walkthrough, I had the boss look at it again and asked what he suggested doing about it.  To his credit, he acknowledged the problem and declared that they would have to come back another day to paint the house again.  The boss insisted that it was due to "flashing" because he had decided to use Sherwin-Williams paint on this job instead of his preferred brand of Benjamin Moore.  Whatever.  I know what flashing is and this wasn't it.  I wasn't going to argue that detail though as long as the job got done.
Anyhow, the job was done.  It looks good.  There remain a few details I'm not thrilled about but am mostly okay with it.  (Well, the lack of better sanding still bugs me.)  What I can't decide is whether or not I would hire JJJ again.  If they hadn't done much of the work on a Saturday, I wouldn't have been around to manage it better and it would have ended badly. Even though the work was pretty good in the end, I need someone I can trust to be honest up front and to make sure the job gets done well in my absence.  The boss, as I understand it, is not normally absent from the job site this much so perhaps things would have gone better had his family emergencies not distracted him.  Still, he should know better than to blame the first fail on flashing and Sherwin-Williams.  The blame should go to thick brushing versus thin rolling and not enough coats.
JJJ may deserve a second chance versus some of the other lousy work I see around.
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"Family Fence was extremely professional and very accommodating. Tom and his crew were very easy to work with. They made arrangements to make sure the project was completed before our family gathering. Would definitely recommend Family Fence and would hire them again."

"Everything went wonderfully with this company.  They were very professional, listened to exactly what my problem was, and explained to me how they were going to diagnose the problem and/or solve it before doing any actual work.  Once they started, the team (three people came) worked together like a well-oiled machine.  One was in the room with diagnostics, one was at the fuse box looking for possible problems there, and the third went into the crawlspace beneath our house to look at the physical wiring.  Once the problem was found (there was a faulty wire beneath the house that had come loose from the junction box), it was fixed and tested within minutes and another full diagnostic was done to make sure there were no other possible issues.  They cleaned up after themselves very neatly.  They also replaced the light switch with a dimmer switch at no extra cost!  Well within my budget, and came in even lower than their original (FREE) estimate!  I would highly recommend this company to anyone in the Bergen County area.
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"Believe he is a good contractor, but just a little too pricy for me since I only had $7000 from the Ins. Co. to make the necessary repairs. Note bene: He like many of the other contractors I contacted priced jobs exceptionally high since I believe the summer months was when they acquired the most jobs and they wanted to make up for the lack of jobs available to them during the Winter months. My home is my vacation home in RI state,.

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