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"Done correctly and on time"

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"Terrible: 1) Installer did not install as agreed upon. Line was to be placed behind wallboard. They insisted it would not fit, but I found out later when I had another HVAC company install the same units at my work office and did place lines behind wall board behind 2x4's. Be honest will ya! 2) Installer damaged a valve in condenser causing unit to leak which needed replaced. I asked for a new condenser, but Climatech refused and repaired. and warranted the repair. I would have rather had new. 3) Installer split the copper line in two places. A 2nd installer had to come out several days after install to repair and finish install. I requested a new copper line, but they again refused, but instead warranted the repairs. I again wanted new. 4) They sale the unit as most quiet in industry, but when it get's below 40 degrees outside condenser hums and struggles over condensation. The inside unit gurgles and whistles and hisses over it as well. They had a Mitsubishi person come out. Their response is unit runs normal and the operations manual states that the noise is because of condensation and won't do anything further about it. I would have not ordered the unit knowing this. They should list this before selling it. Emailing me an operations manual after the fact of install and payment is just not an acceptable response. Neither Climatech nor Mitsubishi is showing any integrity nor addressing the noise problem. I would not use either again. I am exploring legal options and trying to develop a class action legal case over false advertisement to obtain a replacement unit to eliminate the noise or refund. Very disappointing to spend the one and get this from companies such as this. Email me for more information [email protected] Look at the pictures to see how bad their install looks in a finished room over the false position of their installer."

"John and his crew were very prompt and nice. I had a heat pump put in and the crew at MRT are knowledgeable and hard working nice guys, they would not leave my house until everything was working. I would highly recommend them for any HVAC issues you may have . The price was fair and a thorough explanation on what they were going to do and why."

"Excellent work and excellent work ethic! Jack swooped in like Superman to replace my rotted framing around patio French doors, staying late so everything was finished the same day I called! Highly recommend! I will definitely use Jack again at the next household crisis."

"Jeremiah did an amazing job!!! His communications prior to the job were very professional and timely. He was extremely kind and respectful of our property and his work was top notch! I have many more products I will be calling him for!"

"My warranty company scheduled my a/c repair. The tech cancelled be sure he said I lived in a campground which was not true. I called them when they didn?t show up saying they were an hour away. I called and even after I told them I didn?t live in a campground still canceled. My 82 year old mother sat by the door because she was afraid she wouldn?t hear them for an hour. I would not let them come back if they wanted to"