Get matched with top egress window pros in Slippery Rock, PA

"BUYERS BEWARE! We were excited to sign the contract and really felt that this was the correct choice for a rental we own after reviewing feedback on Google, HOWEVER, we were so WRONG. Salesman assured us that was no difference between paying cash, credit card, money order, etc. To our surprise, credit cards ARE charged an additional 3 percent surcharge. This would have been nice to know after spending over 37,000.00 for a roof. Their response was, well we have no control over what the salesman tells you and there is absolutely nothing they can do about the surcharge. So as the roof was being installed we were told by the supervisor on duty that all the debris would be cleaned up upon completion but that did not happen. In fact our tenants sent us pictures of handfuls of nails, staples and debris that was scattered all over the gravel parking lot that surrounds the front and side of house. Called Bachman's the following day and they sent out a project manager to view the debris, but WE were REQUIRED to be there when he arrived. The project supervisor cleaned up some of the nails, but not all since he only had a tiny magnet and this is a huge parking area. He said the crew that installed the roof is from Trenton, NJ and he would need to send them out in the next few days to clean things up. He said that they use "hundreds of nails when installing a roof and if a hundred drop to the parking area, well that's pretty good", WOW! We were also told by the project supervisor that he was INSTRUCTED NOT TO LEAVE until he had a check in hand for full payment, even though the property is surrounded by debris, nails and staples. We did not have our checkbook on us at the time so he followed us home and waited outside our house until the check was handed to him. After giving him the "post dated" check, we told him to wait three days for the money to transfer to the checking account otherwise our account would be overdrawn WHICH HE AGREED TO. Needless to say, he cashed the check the VERY SAME DAY that it was handed to him, OUCH VERY UNPROFESSIONAL, now we are facing over withdrawal banking fees. The only thing this company cares about is the money (and they need it IMMEDIATELY) even though you are not happy that your property is surrounded by staples, nails and roofing debris. The picture below was collected from only a 3' X 3' area. We are current owners of a family-run business for years and have NEVER and will NEVER treat a customer in this manner. Please take our advise and STAY AWAY. Bachman's is way over-priced and we should have chosen one of the 5 other roofing competitors who were at least 13,000.00 less than Bachman's. LESSON LEARNED THE HARD WAY."

"Fantastic Job!"

"Shane was very helpful, transparent, and creative with our job. Quality and craft was top notch. He helped us find a way to make our sidewalks make sense with the awkward layout of our house."

"Very dependable, very honest. They were able to do things I thought they would never be able to do. Really good service."

"After many years of dealing with a damp, leaky basement and all of the headaches that come from it, I finally had enough and called AquaGuard. Everyone I spoke with from the first phone call into the office, to the owner Tom and crew were great! The install crew of Shawn, Clyde and Aaron are quite a team! They took care of my home like it was their own. They were professional, knowledgeable, friendly and efficient. I can't say enough about what a great group of people they are. My basement has never looked or smelled this good! I was embarrassed to have people see it before. Now, it is beautiful! The system has performed like a champ during the last several heavy rains and if you looked at my basement now, you would never know what a mess it was. Before, I was sopping up water, embarrassed by ugly stained walls and dealing with musty awful smells. Now, I enjoy going into my basement. I have peace of mind that my basement and home are protected. The price I paid for the service was very reasonable and well worth every penny. AquaGuard's reputation proceeds them. I read all of the wonderful reviews and can now add my own glowing review! Give AquaGuard a call! You will not be disappointed!"

"We had several issues when working with them on the installation at the beginning of the summer that were attributed to a sudden change in staffing. Understandable. Then following the install we had to have them return because the screen for the door wasn't aligned correctly. Aggravating, but not the end of the world. Now just a few months later the door is making a loud clicking sound just before it closes. It's louder than the ancient metal-framed door we replaced. We scheduled service for earlier this week and they never showed. We called that evening and didn't receive a call back until three days later. During that call there was no apology and no explanation provided until I asked why they never showed. The excuse this time was a new scheduling system. Because I wasn't available at a time that was convenient for them, we're stuck waiting another two weeks to have someone look at it. Very disappointing."

"We were extremely happy with the service, installation and quality provided by Pella of McMurray. We dealt with Rob Culbertson. Rob was superb to deal with in many aspects. I highly recommend selecting Rob to handle your needs. The installers were professional, respectful and diligent. They worked hard under cold conditions. They were cognizant of their cleanliness too and swept up frequently. The fiberglass windows and doors look great and I examined them thoroughly. My neighbors have been complimentary too. Try Rob Culbertson and Pella of McMurray for your needs."

"The salesman recommended a surface drain in the back yard to keep water from comming into the house. They dug with shovels but did not follow a chalk line resulting in an unbelievable jagged mess filled with stone. I cannot cover it so I have to look at this mess everytime I want to go out into my back yard or patio. Not to mention how difficult it is going to make lawn mowing. Then they connected and buried a rainconductor hose going down the side of the house to the front yard. Heaped rock and clay and dirt, literally heaped! Threw grass seed and straw on top and called it a day. Called managment and was told by a supervisor that this is how they do it, "we don't did straight lines" our yard looks like a war zone. Customer service does not exist, once they have your money you are history."