Get matched with top deck maintenance specialists in Portland, PA

"I would, 100%, work with Backyard Services again. Colin is an absolute sweetheart. We had a simple vision of a pool deck and they helped us achieve that and so much more."

"Great customer service and well built sheds."

"In 4 hours the landscape in the front of the house was transformed. An amazing job. Very friendly service."

"I don’t normally post reviews but this one I HAVE TO! The sad part is before this encounter I referred 3 different people who needed flooring or painting to him & immediately had to reach out to them & warn them of this final interaction. First off he broke multiple items in my home, never replaced the outlets they removed to paint, & left areas unpainted or needing touch ups which I did myself & I had an item go missing which I was willing to let go of (but now after the threat made I'm not sure if my items were broken, missing or simply stolen)……in addition he had no real schedule, they showed up whatever day/time they wanted, if they showed up at all! Then things took a turn for the worse when I asked him to come back and fix my railings that were in great condition when I purchased the home 12-21-23 & it PASSED inspection (because it would be a safety hazard it would not have passed inspection if they were not in good & stable condition) that his guys took out while doing the flooring. Mind you, I expressed to him the reason I am requesting that he comes back and fix it is because I had a child bump into it and almost fall through the railing on the second floor down the steps. When I text to ask if he can come back to fix it, first I was told they were already like that, then he said they were falling out as they walked up the steps, THEN I was called a b**** & he said “I’d be lucky if he doesn’t come back to rob me after all the work he did for me (imagine how uneasy that would make any female knowing this group of grown men had access to my home for over a month!) then he said that I wouldn’t even be able to prove he did any work for me since I paid him cash & we didn’t have a contract”. All the while I have direct messages including discussions of payment, he text me pictures & vice versa, & he posted the job on his FB! When I say I was FUMING!!! The lack of professionalism, lack of accountability and to make threats?! Thank God for pictures, text messages, FB & witnesses! I waited to post this in hopes that once I calmed down from my initial reaction I’d have a different perspective on how to approach this. The saddest part is that this could have VERY easily & respectfully been resolved ??‍♀️. Unless you have the time/ability to micromanage any & every thing he does, DO NOT HIRE!!!! He "might come back & rob you"! (Disgusting to say even out of anger!) Take a look at the before & after below. P.S Also the same closet he posted on his page had to be redone by a different contractor because he didnt actually screw anything onto the studs but instead used anchors & made pointless holes in my wall."

"Super professional and thorough cleaning of the house. Tom took the time to explain the process properly and came in and cleaned every inch of the property."

"Responded quickly, asked the right questions, answered all my questions, available next day. They showed up on time and started the job immediately. Work was completed in a timely manner and area cleaned up. Looking to hire again for more projects."

"On 6/14/2020 we met with company for estimate and decided to proceed with service and a check for $3500 deposit was given. Job estimate form was signed which states that work would be started in 2 weeks. Pete the contractor also stated that they would need 3 days of clear weather. They also stated that it would be the week of 7/4/2020. No contact was made by company during the week of 7/4/2020 . Thomas Barnes writer and customer called company on 7/13/2020 (Monday) and left messages on Zack’s telephone voicemail because Pete’s voicemail was full and remained full throughout this whole experience. We received a return phone call later that day from Zack stating that equipment would be left on our property 7/19/2020(Sunday) and work would be stared on Monday 7/20/2020. On Sunday no equipment was left so I called Zack in early evening. (Pete’s voicemail remained full and no answer). Message was left on Zack’s voicemail inquiring why no equipment on property. No response received Sunday. On Monday 7/20/2020, we called and spoke to Zack and inquired why there was no equipment left on my premises. He informed us again that he would now leave equipment Monday night and would start work Wednesday. AGAIN No equipment left Monday. A text was received at 5:27 pm Monday 7/20 stating “We are coming tomorrow (Tuesday 7/21) and “finish” the job. We sent a text stating that we had dentist appointments however we would leave back door unlocked so that they could open garage doors. On Tuesday 7/21 at 11:15am Pete called my cell stating that he was at my house in driveway. Apparently, there Is poor communication between partners Pete and Zack. We repeated instructions about side door being open. Pete proceeds to ask for a credit card number to purchase asphalt??? we inquired about what he could possibly asking us since we gave them a $3500 deposit on 6/14/2020. Pete then states that’s right you gave us $3500! He also asked if cash could be given for balance so he could pay his workers because a check would take 5 days to clear. I informed him that when we returned home we would discuss further. We arrived home at 2:30 pm and driveway was being done. At approximately 4:45 pm their dump truck broke approximately 20 ft from the end of driveway. Hours were spent trying to fix truck and then manually emptying asphalt. At approximately 7:45pm, Zack came into house for payment. I pointed out areas at garage door that needed touching up and company did touch up. However, at the base of the driveway in the area where dump truck broke it is not completed professionally and is sloppy and apparent that it was rushed due the truck breaking late hour etc. The sides of driveway has piles of asphalt not smoothed out. Small piles are even observed on driveway itself. I pointed this out and Zack assured us that someone would return the next day (Wednesday to correct issues. Zack also stating that for our troubles he would come back in 30 days and topcoat for free. We gave the balance of job in cash which we realize now was a big mistake! He also paid us for the cost of our wheelbarrow that they used that was on side of my shed to put asphalt in and a propane tank of ours that they also used. I’m still trying to understand why a company would not have enough propane that was needed for their job. Note that broken dump truck and roller were also left on my street to be picked up next day also. At approximately 12:30 Pete and 2 other men introduced as one being a mechanic arrived. Pete stated that he was there to fix machine and do touch up. However, all Pete did was get his machinery repaired and loaded quickly. When I questioned about work he called someone on phone I’m assuming Zack and told him I was very dissatisfied because I was assured by Zack that someone was coming back that day to complete work. Pete left quickly despite me asking him to stay to talk to my husband who was on his way home from the store. Also to make matters worse even though the company told us initially that work needed 3 clear days; Tuesday work done, Wednesday torrential rain, Thursday torrential rain. Again unprofessional scheduling with NO regards to weather that we were initially told were needed. As I complete this Friday 7/24 we have yet to hear any thing from this company despite leaving messages Wednesday. I’m sure we could forget about the free topcoat and we will get another company to complete areas that don’t look correct. This is the worst experience that I have ever had with a company and regret ever using them!! Update –7/27/2020 I had another company look at the work that was done . An email was sent by company stating “how sorry to see how poorly the lower section of my driveway was done! At this stage the only thing we could do is maintain what they left you with” Company also stated exactly what we feel which is the worst part is that no contact ever made to correct this poor job due to his machine breaking,fatigue, and rush job at the end."

"It was even better than expected, very professional and so pleased with the work. Would definitely recommend! Excellent work!"

"This was excellent. The crew was well-equipped with gear that made the job go rapidly - no ladders to reach second-story windows. The results were outstanding - after cleaning outside and inside, they inspected from inside and touched up a few spots on the outside of the second-story windows. We are glad to strongly recommend Dapper."