"Charles gave a reasonable quote quickly after contacting him. He showed attention to detail and explained all he was doing throughout the project. Initially I had him do power washing and exterior painting, and hired him for a second job to wash the roof and do some chimney repairs. I would highly recommend his services."

"He is a man of his word. The project is gets done as promised. I have never had a problem"

"This was a very involved plaster repair and remediation job, in a very old house. Grady is the only person (or company) who was willing to take on the job and drive all the way from Pennsylvania to our home in Northern Virginia. There are very few people who do this kind of work anymore (we really searched) and he is an expert in his field. We needed to work around his schedule, because he is in demand in the tri-state area, so it took awhile to schedule the work to begin... but it was worth it."

"I love the work, he does paint. He put things together that I never would have. He should get into interior decorating."

"Dan and his son did a great job repairing a damaged plaster wall. The wall looks new! They also removed a wall/window AC unit and installed window, complete with beautiful new trim around the window. They had to remove siding and cut through the exterior wall of the house to enlarge the opening for the new window. The finished job looks beautiful."

"Made an appt. with Castle Rep, James, for 17 windows and vinyl siding. He spent 1 hour talking about how great his company and windows are before finally getting down to the issue. We were told that CASTLE makes and services their own window, with all the best technology and technicians available. The price per window for energy efficient came out to over $1,200 per double-hung window! And since they make their own products, we could not find a way to compare quality and price with other manufacturers. But his per-window price exceeds the average price of $500-700 by A LOT! When we balked, he made a call to his "manager" to see if we qualified for a "special promotional" discount. If we were to commit right there on the spot, we would get an additional 10% off! Still way to high. We said we would think about it (he got sad and snippy), and that we wanted to hear about the vinyl siding quote before we made any decisions. He told us he could not give us a siding quote until his company did an "eagle view" measurement, which would require another appointment! We had no intention of sitting through ANOTHER high-pressure appointment. High pressure, long-drawn out presentation and he would not leave us with anything in writing! No brochures, prices, nothing! He refused to put anything in writing and we could not have a break down of labor and costs. I even asked him if I could have a copyhh of the window warranty and he said "only if you purchase right now." And they did not come prepared with references or previous job locations! When we further researched the company, we found they did make very excellent products, but the #1 complaint was by far that they did not honor their lifetime warranty and that customer service was horrible. In the end, we chose not to do business.."

"Windows look wonderful! The team was professional and clean during the install and after. I think The best part is not heating the outside! I didn’t realize how drafty my 20 year old windows were. Great job Focal Point"

"Installer was knowledgeable and very courteous job well done"

"Came to give us a quote, which was well within our budget and he did the work almost immediately. We will gladly have David come and help us again!"

"It went great! The new carpeting looks fabulous, and the technicians were professional and friendly. They were able to move all my furniture quickly and effortlessly. The entire job was done in less than two full days."