Get matched with top window shutter pros in Gordon, PA

"He was excellent to work with."

"They are so good! You should hire them!"

basic yard work and fruniture assembly

"Made an appt. with Castle Rep, James, for 17 windows and vinyl siding. He spent 1 hour talking about how great his company and windows are before finally getting down to the issue. We were told that CASTLE makes and services their own window, with all the best technology and technicians available. The price per window for energy efficient came out to over $1,200 per double-hung window! And since they make their own products, we could not find a way to compare quality and price with other manufacturers. But his per-window price exceeds the average price of $500-700 by A LOT! When we balked, he made a call to his "manager" to see if we qualified for a "special promotional" discount. If we were to commit right there on the spot, we would get an additional 10% off! Still way to high. We said we would think about it (he got sad and snippy), and that we wanted to hear about the vinyl siding quote before we made any decisions. He told us he could not give us a siding quote until his company did an "eagle view" measurement, which would require another appointment! We had no intention of sitting through ANOTHER high-pressure appointment. High pressure, long-drawn out presentation and he would not leave us with anything in writing! No brochures, prices, nothing! He refused to put anything in writing and we could not have a break down of labor and costs. I even asked him if I could have a copyhh of the window warranty and he said "only if you purchase right now." And they did not come prepared with references or previous job locations! When we further researched the company, we found they did make very excellent products, but the #1 complaint was by far that they did not honor their lifetime warranty and that customer service was horrible. In the end, we chose not to do business.."

"Despite the insane delays of the pandemic and my project considered 'non-essential' - I had started project 2/2020 - they finished 8/2020. It sounds bad but they kept me informed and once project started they took care of all the challenges along the way. Great crew - skilled, neat and courteous. I knew from the 1st 5 minutes of Curt's visit that I was in expert hands to handle the entire project. He was professional, worked with my personal tastes and needs and the final product is beyond my expectations. His estimates were accurate, he was fair with add on's (so were team that dealt with them) and handled the issues quickly and fairly with manufacturers and subcontractors. They were also good with communicating what would happen each step of the way so I could adjust my 'in house' business around them with limited hassles. What is different about them - and made a big difference for me - was that they order and warehouse every element - cabinets, hardware, plumbing fixtures, appliances, trim etc. and don't start the job until its ALL ready - so once they start there are no delays. This helped avoid all the 'supply chain' issues of the pandemic. It may mean waiting - but when you're dealing with NO kitchen /bath - you want the job done as quickly as possible. The delays we dealt with were more part of the process than gaps in scheduling due to poor management of contractors and crews. That also made the entire process less stressful. I would definitely work with them again and recommend them highly."

"Didn't use them
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"It went well. After viewing both properties content, i was sent a couple of room plans.
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"They were great.and They were on time ."

"They were good. They were pretty fast and came on time. My overall experience with them has been good."

"I had second story doors with failing balconies. Insurance required I replace the decks but Gino suggested removing the doors and replacing with windows in lieu of a more costly approach. I was threatened with insurance cancellation on a Monday. Gino spent a few hours on a Sunday to complete a temporary siding to allow my insurance to be satisfied and is to come back for me to remove the temporary work to complete it the right way so it is more aesthetically pleasing. I was relieved he went above and beyond to help my insurance issue, and he takes pride enough to want to come back and complete the siding the proper way. He also noticed other siding in need of replacement while up there. I am having them replace that as well next week.
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