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"When we contracted with Bartz Landscaping in November 2019 (after getting estimates from three contractors), their BBB rating was A+. Now it is down to C+, and I can see why. We had a problem with rainwater flooding in our back yard, and Bartz provided two options, a yard length drainage ditch (rock filled) or French Drain (with no ditching necessary) Strongly recommended was the installation of the supposedly much superior French Drain, eliminating the need for any ditching, and it was this for which we opted. This was done in November 2019, but the flooding continued afterward (it would drain after an hour or more, but we were told that there should be no pooling whatsoever with the French Drain). They came back a couple of times to make some minor modifications, but none of them were effective. The only way to eliminate the flooding was for me to dig my own partial trench, something that should not have been necessary given the French Drain. When I asked them to replace my trench with a “professional” one as part of the original contract to alleviate the flooding, since the French Drain had not lived up to their promise, they said this was extra and would require additional cost. Supposedly an estimate was sent, but it was never received - The following was my last correspondence with the contractor on 11/09/2020, to which there was no response; "When you send estimate, include diagrams for both the estimate work and the no-charge options (i.e; remove pop up and recontour exit area). The original estimate never arrived for the creek bed and pipe extension. I do not agree that this should be considered additional work, as the original goal was to eliminate the pooling completely, which the French Drain alone has not done. Nonetheless, send the estimate and we will decide. Thank you" Since there was no response to this final email, I felt that the contractor wished not to be bothered by me anymore. Having already sunk $1500 into the French Drain which, at best, was only partially effective, I opted not to waste more money with them to do something they should have done for free as part of the original promise to alleviate the flooding problem. I lost confidence in their alleged “expertise” in drainage. Also, note that the response statement "we made professional suggestions and they were not followed (due to not accepting the proposal) is not accurate. We were given two alternative proposals originally, creek bed OR French Drain, the latter being strongly recommended over the former as much superior eliminating any need for any type of creek bed. It turned out that a partial creek bed was needed after all, which I dug myself. There was never any discussion to accepting BOTH proposals, especially since the French Drain was supposed to stand alone to eliminate the problem without any ditching."

"Excellent service, very knowledgeable and helpful, an eye for detail and the upmost excellence. Went above and beyond!"

"It went great they were very professional and they came on time and they work all day. They were very accommodating and respectful."

"We scheduled to have our retaining wall done back in April. Kelly, the owner came out to give us a quote and we scheduled it. He said he had some other Jobs to do before ours but he would fit us in during the month of August and we should reach out to him around the end of July to get a more firm date line of when he would break ground to fix our falling retaining wall. I reached out at the end of July as we discussed and he said due to the rain he didn’t know when he would get to us but it would definitely be in the month of August. I told him that we were selling our house and as long as I could have a firm week that he begin work- that would be enough information to list our home for the new buyers. He gave me the runaround and said due to the rain he would still not be able to make it out and wouldn’t know when he would be able to make it out. I gave him another week and checked the weather, it rained one day but the ground was solid and dry for over a week and still we heard nothing from him. We reached out again in the middle of August, the 14th, And I asked him if he knew which week he might be able to start work, and he tells me I should sell the house as is. Bet your britches I will attach a screenshot of his response. So unprofessional, he wasted my time for months and because I had him scheduled of course I did not schedule another company to do the work I needed done! He was rude and short and uninformative. I tried to be nice and civil, even extra friendly to let him know I was flexible and I asked him if he knew which week he might be able to start work, and he tells me I should sell the house as is. Bet your britches I will attach a screenshot of his response if I could!! So unprofessional, he wasted my time for months and because I had him scheduled of course I did not schedule another company to do the work I needed done! He was rude and short and uninformative. I tried to be nice and civil, even extra friendly to let him know I was flexible But still he was evasive and gave us no answers. A complete waste of our time money and it is now costing us big as we try to sell this house. I would never recommend him or his business and I’m beyond upset- if I could negative star him I would!"