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Before you hire a septic repair pro, make sure you get three written quotes from local companies to help you evaluate qualified candidates. Ask each company to provide proof of licensure and insurance. Finally, when you decide to hire a specific pro or company, ask for a written contract that sets out all the essential terms, including specific work expectations, a timeline, what permits are needed, who is responsible for obtaining permits, and clear payment details, including due dates.

How often you need to pump your tank depends on the size of your tank and how many people live in your home. The average recommended frequency is every three to five years. However, your tank may need more or less frequent pumpings than that. For example, a single person with a 1,000-gallon septic tank may only need to pump it every nine to 12 years, while a five-person family with the same sized tank may need to pump it every two to four years.

You can check your own septic tank, but take precautions. Locate the access lid, usually buried a few inches underground, and remove it carefully. Look for the sludge and scum levels, and if they’re high, that means pumping may be necessary. Check for odors, slow drains, or pooling water around the drain field, which could indicate issues. Never enter the tank, as toxic gases can be fatal. All of that being said, a professional inspection is safer and more thorough.

There are three layers of wastewater in a septic tank: scum (solid waste that floats to the top of the wastewater), liquid (the relatively clean liquid wastewater in between the two other layers), and sludge (solid waste that falls to the bottom of the wastewater). The buildup of sludge is one of the main reasons septic tanks need to be pumped. If the tank is more than 1/3 of the way full with a combination of sludge and scum, it’s time to call a pro for pumping.