mainly because of the # of employees willing to offer assistance and knowledgeable of products
Description of Work: I have been changed to this store from its competitor
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
Yes, I recommend this pro
$400
Kim G.
02/2014
5.0
home improvement stores
 + -1 more
They were very helpful with picking out the flooring and the supplies that are needed. There customer service is great as soon as you walk in they try to help you. They also helped put the flooring in my car.
Description of Work: Lamaniate Floor.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
craig C.
05/2013
5.0
home improvement stores
 + -1 more
great will deal with again
Description of Work: provided help
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$25
Tracy B.
07/2011
1.0
home improvement stores, appliance sales
 + 0 more
I placed an online order for a refrigerator on 6/30/11, with a scheduled delivery date of 7/08/11. The refrigerator was to be proessed out of the Johnstown store. I was to receive a call the night before notifying me of the approx time of delivery - this call never arrived. The morning of the 8th, I called first the number on the invoice (the Johnstown store), was rerouted to the delivery service who told me that it would be delivered on 7/15/11. I NEVER WAS NOTIFIED OF THIS CHANGE!!! I sent emails to two addresses on the website, and have yet (7/13/11) to hear a response. The Johnstown store called me to proess the return to my redit card, but failed to apologize also.
Description of Work: I placed an online order for a refrigerator on 6/30/11, with a scheduled delivery date of 7/08/11. The refrigerator was to be proessed out of the Johnstown store. I was to receive a call the night before notifying me of the approx time of delivery - this call never arrived. The morning of the 8th, I called first the number on the invoice (the Johnstown store), was rerouted to the delivery service who told me that it would be delivered on 7/15/11. I NEVER WAS NOTIFIED OF THIS CHANGE!!! I sent emails to two addresses on the website, and have yet (7/13/11) to hear a response. The Johnstown store called me to proess the return to my redit card, but failed to apologize also.
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Service Categories
Hardware & Home Improvement Stores,
Appliance Sales and Installation
FAQ
HOME DEPOT INC is currently rated 4.7 overall out of 5.
No, HOME DEPOT INC does not offer free project estimates.
No, HOME DEPOT INC does not offer eco-friendly accreditations.
No, HOME DEPOT INC does not offer a senior discount.
No, HOME DEPOT INC does not offer emergency services.