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"We hired Guardian to install our security system at our Washington, DC, business. The service and quality of the work was horrible. We had cameras and an alarm system installed; it was a relatively large system. They outsource most of the work to various vendors. They could not manage their vendors; what was supposed to take a week took two months. The sales rep did not return calls, and you could never get anyone in management on the phone. Random people would show up at unannounced times. The few things that an actual Guardian employee did were they made a huge mess of our newly remodeled office and were rude to our staff. We have offices in five markets across the US and have high security at each; we have never had such a poor experience."

"job was done in a timely manner, however was not done in a professional workman like manner, Which the contract states it would be done. When the estimator came he explained what would be done to eliminate water issue. When we asked how does water get removed outside and how they would undermine stairs and walls he simple stated the installers will go over that with you when they come. The installers said they would be channeling under the step and walls, which are only 2 1/2 inch walls. The last step was also a simple channel as well. More time consuming perhaps, when you charge $3000.00 more than another contractor, homeowners are believing they are getting a professional job! They cut her stair runner instead of peeling it back so it could be glued back down. she needs replace whole runner now and company could care less including there estimator! sheetrock replacement also more expensive because took a hammer to the walls instead of saw zall,nice straight lines! also have photos."

"I AM LIVID WITH THEIR SERVICE. My husband and I have been living in our home 4 years without a single issue with our cooling system. We had UGI come out to "service" our system and said everything looked great....2 months later something with our compressor blew...that was $400. Then this morning, less than 30 days later, we apparently needed a brand new thermostat.....another $400 and guess what? MY HOUSE IS STILL NOT COOLING DOWN. So I called and said how it is absolutely ridiculous that there is still an issue especially after charging us to "fix" the thermostat. I am obviously frustrated. I work from home, its hot and I am pregnant with 4 pets in my home that are distressed from the rising heat and their customer service agent has the audacity to be BEYOND RUDE and tell me "to have a better day" as if it was MY FAULT...ok. It is very odd that ever since they came to "service" our central air system they've had to come back THREE TIMES and the system STILL NOT WORK. BEWARE!"

"Fantastic service. This service is well worth the price. Spraying the cellar kills the termites in the cellar but Terminix goes the extra step by placing bait outside the house. This lures the termites away from the house and they carry poison back to their nest.Terminix also guarantees their work as a protection against future damage to the house.Fantastic and professional service. I definitely recommend Terminix."

"Went well."

"I supposedly won their contest at the State College Home Show 2022 for $1200 certificate. Rep came out and knew nothing about giving me the prize I won. Should have seen this as red flag. Window and entry door replaced anyway. Like the window. BUT, the door has major air draft coming in down the side and across the bottom. Have been calling repeatedly for 2 months leaving multiple messages- no return call since back in October. Company sent me letter 11/30 and called me that evening trying to get me to hire them to do more work. Assured me they would send someone to correct problem with initial work. Still have not received phone call or service visit from anyone in this company. Don't enter their contests at Home shows- I think they use this as way to get into your home to sell you their company when you haven't really won anything. and don't hire them to do any work. They will not fix any problems!!"

"Rick at Epic took our deposit money and guaranteed a max amount would be withheld if we backed out our project. After receiving a quote that was $70k over our budget, which he said he could work within our budget and would not provide a quote without deposit, we decided to back out. During the whole process Epic cancelled or rescheduled meetings at the last minute several times and was overall unresponsive. Epic the billed us double what they initially said would be the max. After much discussion they finally agreed to honor the original agreement. Since then, they have not sent any additional refund that was agreed upon and have stopped responding to communication. This was our first experience with a home builder and the worst experience I’ve had with any vendor of any kind. There are plenty of builder options, STAY AWAY FROM EPIC!!!"