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"Contract Agreement Date: June 20, 2025 Parties: Keystone Remodeling and Restoration Services, DuBois, PA (Phone: 814-849-8490) and William & Shawn Johnston Scope of Work: Keystone Remodeling and Restoration Services (“Contractor”) agrees to: 1. Remove existing carpeting and install new flooring in approximately 1,700 sq. ft. of space. o Customer will supply the flooring materials. o Determination of whether transitions are needed will be made after floor removal. 2. Repair kitchen lighting at a cost of $50.00 per man needed. 3. Install a customer-purchased shower at no additional labor cost. Labor & Materials: • Labor will be billed at $75.00 per man-hour. • If Contractor supplies any materials, a 15% markup will be applied to the cost of those materials. • Drive time is charged one way starting at 8:00 AM daily. Estimated Duration: • Flooring installation is estimated to take approximately one week. Start Date: • Work is scheduled to begin July 21, 2025. Payment: • On June 20, 2025, William & Shawn Johnston paid Keystone Remodeling and Restoration Services a $1,500 down payment toward the project. • Project Update – July 7, 2025 • On July 7, 2025, Keystone Remodeling and Restoration Services traveled to Lowe’s to pick up the flooring materials for the project. Due to the flooring not fitting on the Contractor’s small trailer, William & Shawn Johnston arranged for a U-Haul truck to transport the materials to the residence. • Upon delivery, the crew from Keystone Remodeling and Restoration unloaded the flooring and placed it in the living room. Additionally, the Contractor assisted in removing items from the home and loading them into the U-Haul for the Customer. Project Update – July 21, 2025 On July 21, 2025, at 8:00 AM, Keystone Remodeling and Restoration Services entered the home of William & Shawn Johnston to begin scheduled work. The crew removed carpeting throughout the home, completed all flooring installation, removed the old bathtub, and installed a new shower surround. On July 25, 2025, Keystone Remodeling and Restoration Services returned to the home of William & Shawn Johnston to complete the remaining scope of work • Remaining Balance Due: $1,542.82 • Payment made via Check #640: $1,542.82 Final Statement: William & Shawn Johnston were informed by Keystone Remodeling and Restoration Services that this payment represents the balance due for all work completed as of July 25, 2025. Project Update – July 28, 2025 On July 28, 2025, Shawn Johnston received a phone call from Keystone Remodeling and Restoration Services. The Contractor stated that they had miscalculated the final total for the project and claimed a remaining balance due of $800.00. Payment was declined to make any further payment, stating that any miscalculation was the Contractor’s responsibility. It was also noted that the shower was not functional, as the material placed on the pipes had solidified, preventing proper use. Project Update – August 4–12, 2025 • 08/04/2025 – After using the shower, a leak was discovered. Shawn Johnston contacted Keystone Remodeling and Restoration Services to report the issue. • 08/05/2025 – Keystone Remodeling and Restoration visited the property to repair the leak. The crew instructed that the shower not be used for 36 hours. • 08/09/2025 – Upon resuming use of the shower, the leak reoccurred. • 08/11/2025 – Shawn Johnston called Keystone Remodeling and Restoration to report the leak. The call was not returned; however, a voicemail message was left. • 08/12/2025 – Shawn Johnston again called Keystone Remodeling and Restoration to report the continued leak. No response was received. Following the lack of response, Shawn contacted Angi List to report the problem and was informed of the process for filing a formal complaint against the Contractor. Complaint Summary: • Keystone Remodeling and Restoration was paid for work that included installation of a fully functional shower. • The shower continues to leak and is not functional. • The Contractor has allegedly refused to complete necessary repairs unless an additional $800.00—an amount disputed by the Customer—is paid. • The Customer believes this constitutes an attempt to collect funds not owed and is effectively being “held hostage” for payment. • The Contractor has not provided requested billing documentation from Lowe’s for materials purchased. Despite being paid a total of $11,262.82—well above the initially discussed project cost of approximately $8,000—the Contractor has: 1. Failed to deliver a fully functional shower, which continues to leak despite multiple repair attempts. 2. Refused to address the ongoing leak unless an additional, disputed $800.00 is paid. 3. Not provided requested receipts or proof of material purchases from Lowe’s. 4. Confirmed on July 25, 2025, that the account was paid in full, then later attempted to alter the final balance. ________________________________________"

"The job went very well and we love how are bathroom has been transformed. Bob made multiple visits to consult on the tile choices and ensure they were prepared for the project. Phil (tile guy) was a true craftsman and took his time to ensure the work was perfect. We wish the same care was taken by all contractors.
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"I wasted over a  thousand dollars with two other finance companies trying to refinance my mortgage before I found Mark Principi of Central Lending Services Inc.  Both previous companies ( Amerisave and my local credit union) promised me great rates based on my great credit and income, took more than $500 each for home appraisal and lock-in fees, only to THEN discover "problems" that prevented them from giving me the rates and loan amount I wanted.    They basically took my money and ran.  What a scam.   AARGHG!   I was almost ready to give up - then I found Central Lending Services here on Angie's List.   I was skeptical to give them a try because, to be honest,  I have had some BAD experiences with well rated Angies list contractors, but boy am I glad I did.   Mark Principi was the consummate professional.  Courteous, knowledgeable, responsive, and absolutely determined to get me a great mortgage.   Which he did.   He actually got me a better rate than the other two companies falsely promised, and followed through diligently all the way through closure.   Which I just finished about an hour ago.   I am ecstatic with the outcome.  Ecstatic.  Mark Principi of Central Lending Services gets my highest recommendation."

"Everything went well right from the start. The contractor was both courteous and kept supplies neat while they were on our premises. The whole job (because the weather was good) took about 5 days.
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"When we decided to redo our kitchen in April of 2012, we knew what we wanted fixed, our budget and that's about it. We started talking to contractors, kitchen design centers and researching ideas. We quickly realized we were in WAY over our heads. A lot of places offer free design services if you buy all of your materials through them. We didn't want to be tied down. We didn't want a complete tear down to the studs, either. Homemade Design to the rescue! First of all the price was an absolute steal for the service provided. Amanda and co. Listened to what we wanted and came up with inovative,functional and beautiful solutions. Our house is old. We wanted to keep that 1920s feel, but still have a dishwasher, granite countertops and stainless appliances! Amanda had the brilliant idea of only replacing the bottom cabinets. She also gave me excellent instructions on how to refinish my existing cabinets so they look like new. This was a perfect solution for US. Homemade Design gave us ideas for layout, cabinets, lighting, wall paint, appliances, furniture, countertops, backsplash, faucets, sink,and cusions for built in. She would have recommended flooring if we wanted,but we didn't. Now, Amanda is more like a consultant...( I actually called her my kitchen remodel therapist). You still are ultimately responsible for the plan and what works for you. If your measurements are off (like mine were) that's on you. I was adament about no island and no microwave over the stove and so she didn't put those in the design. Some suggestions were not my style. And I said so. Honestly, if I picked out my own kitchen it would be so safe: white subway tile or something. Amanda gave me the guts to mix patterns and create something spectacular! It took almost a year to complete ( contractors fault) We did a lot of work ourselves. We bought the cabinets, backsplash tile, light fixtures, table and banquette cusions through Homemade Design at a great discount, we checked!! If you try shopping for any part of your kitchen, the volume of choices can be overwhelming. We loved having Amanda narrow it down for us. Communication was through email, mostly. She never took longer than three business days to respond to my million questions or concerns. Awesome. 5 months later, my kitchen is a dream come true. And I owe it all to Homemade Design!
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Interior Designer specializing in commercial and residential interior design, design consultations, & online design services for anyone, anywhere.

General contractor providing many services for residential and commercial projects including remodels, roofing, electrical, plumbing, landscaping, deck builds, painting & staining, tree services, etc.\nWe guarantee your satisfaction, and we won't leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! Call or\nclick for your estimate today!\n

Doing business in Baltimore, Maryland and Washington DC for over 21 years, SI Restoration is a preferred member to many insurance companies and works to get your home back to it's original pre-loss condition. Our company uses certified and insured staff to take out any worry from the owner, we try to make the process as smooth as possible. Servicing commercial, residential, industrial and government properties throughout all of our service areas. Providing services for Mold Remediation, Water Damage and Fire Damage.

At McNeely Construction we are expert roofers and excel at exterior construction. We love delivering service that leaves our customer’s smiling. We want our clients to come home to quality & enjoy affordable services! Call today for your free estimate.

"Having bad experiences working with other contractors in the past, I was nervous to hire someone else to perform a much needed remodel to my 15 year old bathroom. Thankfully, I’ve come across Kish and she was able to exceed my expectations. She was very thorough throughout the entire process from start to finish and was extremely on point focusing on the details of the finishings I wanted. I received so many compliments from friends and family! I’m looking forward to hiring her to perform my kitchen remodeling next!"