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"TERRIBLE. DO NOT USE PAUL ALSTON. We waiting months for him to start the work. He installed the wrong in-ground fencing instead of the correct deck material. He's been promising to fix it for months. Now can't find him. He gives us the run-around. He messed up our deck. Picked the wrong materials. Every time the wind blows my desk fencing falls apart. Now he ignores our calls/texts. He promised to fixed it for months now. We paid around $18,000 for a deck that falls apart when the wind blows."

"The project began mid-Sept 2024 and was never fully completed, even though it stretched into 2025. We worked with a designer on detailed plans, but the workers ignored them and followed only photos, causing major mistakes and rework. For example, they missed the pot filler in the coffee bar plans and had to reopen the wall for plumbing. Poor planning also left us with a smaller bathroom than before, despite our request for a larger one. They repeatedly ordered the wrong items and acted as if we wouldn?t notice when trying to install them. We had to inspect their painting because they left unfinished areas and paint runs. The ceiling fan was never installed?we had to do it ourselves. The project manager, who promised oversight, was rarely present. Combined with repeated errors and overcharging, it was a frustrating experience. Too many issues to list. I do not recommend this company."

"They replaced a window, installed a gutter, fixed my deck, and replaced my fascia at my home! They did an amazing job and did it fast!! Nate was awesome!! He was very professional, informative and always kept me updated with the progress of the project and even ended up saving me some money!! I highly recommend Rough Diamonds Construction to anyone looking to get a home improvement project done!!!!"

"Excellent service"

"Great job and explained everything nicely"

"This company is not who they say they are. The person named Carlito , it’s not his real name. He does not hold a contractor license or salesman license in Maryland. This company is run under his sister, through you will never see or know she exists. His real name is Brian G Mitchell, make sure you case search and find out the truth. I been dealing with him for years to get my addition finished and he has done nothing but take money and make excuses why he can’t work. Man has more personal issues, walked off the job without communication for 4 months. Lied to me and said framing passed inspections, they never did. If you even consider using this company, think again."

"I have used other contractors in the past this was my worst experience. I called to schedule an estimate and they were booked out 6 to 8 weeks as of March 10 I got an estimate date first week of June the Day of the estimate I received a call if they can reschedule next week they were busy which I agreed upon. The following week they came out took detailed information on what I needed done and stated they had to draw up an estimate and will get back to me. After the third week I started calling to see where the estimate was it took them three more weeks a total of six weeks to get me an estimate and then the estimate wasn’t of the whole project I wanted done. They missed several things so then I got the second estimate which I agreed upon and they stated they will call back with a date for repairs. Second mistake I waited another four weeks before they got back to me with a date on Monday and Tuesday the end of September. They arrived on Monday and Started some of the work I was a little concerned and called Dean Martin co owner and discussed my concerns the following day they did some adjustments and by the time I got there after a four hour meeting in the morning they were gone. Two workers no more than nine hours of work and they stated they will get back to me with someone to do the drywall patching. Granted this was Tuesday no one got in touch with me until the following Wednesday when they asked if they could come in that Thursday which I was out of town. This is incredibly frustrating they are not well-managed in the Their projects. Granted the flooring was nice but the patch work was disappointing for that price entire walls should be replaced not small sections. So now I had to go ahead and hire another contractor to finish the work and the New contractor got back to me the next day. Angie recommended Action Door they were expensive however I thought that came with their work ethics and quality of work which I am far from impressed. I would not recommend this company to anyone. I just lost $4000 down payment incredible"