"Russ contacted me very soon after my HomeAdvisor request. The flooring was done professionally and took less than 6 hours for a kitchen and a sitting room. That includes removing carpet prior to install and total cleanup after! I LOVE my new floors and I would recommend them to anyone!"
"We live in an older house and our floor was a nightmare. We had luxury vinyl flooring installed in the entire downstairs, the stairway platform, and our upstairs hallway. It looks amazing. He did such a great job. We hired him a second time to come back and install new flooring in the upstairs bedrooms and to replace five interior doors in our home after Christmas."
"I am a contractor and I am happy that I did not have to do this job, I was very happy with it. Shawn is clean and respectable plus he offered me a great deal on the project!"
"Contract Agreement
Date: June 20, 2025
Parties: Keystone Remodeling and Restoration Services, DuBois, PA (Phone: 814-849-8490) and William & Shawn Johnston
Scope of Work:
Keystone Remodeling and Restoration Services (Contractor) agrees to:
1. Remove existing carpeting and install new flooring in approximately 1,700 sq. ft. of space.
o Customer will supply the flooring materials.
o Determination of whether transitions are needed will be made after floor removal.
2. Repair kitchen lighting at a cost of $50.00 per man needed.
3. Install a customer-purchased shower at no additional labor cost.
Labor & Materials:
Labor will be billed at $75.00 per man-hour.
If Contractor supplies any materials, a 15% markup will be applied to the cost of those materials.
Drive time is charged one way starting at 8:00 AM daily.
Estimated Duration:
Flooring installation is estimated to take approximately one week.
Start Date:
Work is scheduled to begin July 21, 2025.
Payment:
On June 20, 2025, William & Shawn Johnston paid Keystone Remodeling and Restoration Services a $1,500 down payment toward the project.
Project Update July 7, 2025
On July 7, 2025, Keystone Remodeling and Restoration Services traveled to Lowes to pick up the flooring materials for the project. Due to the flooring not fitting on the Contractors small trailer, William & Shawn Johnston arranged for a U-Haul truck to transport the materials to the residence.
Upon delivery, the crew from Keystone Remodeling and Restoration unloaded the flooring and placed it in the living room. Additionally, the Contractor assisted in removing items from the home and loading them into the U-Haul for the Customer.
Project Update July 21, 2025
On July 21, 2025, at 8:00 AM, Keystone Remodeling and Restoration Services entered the home of William & Shawn Johnston to begin scheduled work. The crew removed carpeting throughout the home, completed all flooring installation, removed the old bathtub, and installed a new shower surround.
On July 25, 2025, Keystone Remodeling and Restoration Services returned to the home of William & Shawn Johnston to complete the remaining scope of work
Remaining Balance Due: $1,542.82
Payment made via Check #640: $1,542.82
Final Statement:
William & Shawn Johnston were informed by Keystone Remodeling and Restoration Services that this payment represents the balance due for all work completed as of July 25, 2025.
Project Update July 28, 2025
On July 28, 2025, Shawn Johnston received a phone call from Keystone Remodeling and Restoration Services. The Contractor stated that they had miscalculated the final total for the project and claimed a remaining balance due of $800.00.
Payment was declined to make any further payment, stating that any miscalculation was the Contractors responsibility.
It was also noted that the shower was not functional, as the material placed on the pipes had solidified, preventing proper use.
Project Update August 412, 2025
08/04/2025 After using the shower, a leak was discovered. Shawn Johnston contacted Keystone Remodeling and Restoration Services to report the issue.
08/05/2025 Keystone Remodeling and Restoration visited the property to repair the leak. The crew instructed that the shower not be used for 36 hours.
08/09/2025 Upon resuming use of the shower, the leak reoccurred.
08/11/2025 Shawn Johnston called Keystone Remodeling and Restoration to report the leak. The call was not returned; however, a voicemail message was left.
08/12/2025 Shawn Johnston again called Keystone Remodeling and Restoration to report the continued leak. No response was received.
Following the lack of response, Shawn contacted Angi List to report the problem and was informed of the process for filing a formal complaint against the Contractor.
Complaint Summary:
Keystone Remodeling and Restoration was paid for work that included installation of a fully functional shower.
The shower continues to leak and is not functional.
The Contractor has allegedly refused to complete necessary repairs unless an additional $800.00an amount disputed by the Customeris paid.
The Customer believes this constitutes an attempt to collect funds not owed and is effectively being held hostage for payment.
The Contractor has not provided requested billing documentation from Lowes for materials purchased.
Despite being paid a total of $11,262.82well above the initially discussed project cost of approximately $8,000the Contractor has:
1. Failed to deliver a fully functional shower, which continues to leak despite multiple repair attempts.
2. Refused to address the ongoing leak unless an additional, disputed $800.00 is paid.
3. Not provided requested receipts or proof of material purchases from Lowes.
4. Confirmed on July 25, 2025, that the account was paid in full, then later attempted to alter the final balance.
________________________________________"
We take great pride our experience, expertise, quality, and customer service that we provide to meet the consumer need. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.
"All the work was on time and to satisfaction! The crew was kind and professional! I would definitely use this company again for all my home improvements!"
Were a family owned and operated company that values honesty and integrity, and stands behind our work. We offer over 40 years of industry experience. We specialize in Asphalt Shingle Roofing installation, replacement, and repairs. Our services are customized to the individual project, paying close attention to the details of each project that we're involved with. We look forward to building long-term relationships with our clients and guarantee your satisfaction!
"John did a great job installing new vinyl flooring throughout my entire 1st floor. He did not give me the run around like other contractors do. He arrived early every day to get the job done quickly. He also left the jobsite clean before he left. Overall, highly recommend if you need some flooring installed."
"The crew arrived on time and finished the job in one day. The work site was left clean and I was able to begin construction on my new shed the following week. "
Flooring Installation questions, answered by experts
Vinyl and laminate flooring can have a similar life span. Both well-maintained laminate and luxury vinyl flooring can last up to 25 years. The exception is the thinner type of vinyl flooring that comes in sheets and lasts less than 10 years. It’s important to note that vinyl is waterproof, whereas you can ruin laminate if it absorbs too much moisture.
With so many vastly different options to choose from, how can you find an inexpensive garage floor that you can also confidently say is the best? The right solution will be different for everyone and truly depends on your individual needs and stylistic tastes.
If you’re working with a smaller budget, a low-cost coating such as paint, sealer, or stain might be the best way to express your style in the garage. If you need a high-performance surface that can handle the tough projects and maintenance you do in the garage, or if you want a wide range of colorful customization options, flexible tiles might be for you.
You can tell a carpet is good quality if it’s made of a soft, durable material and has a good face weight and density. When comparing two similar carpets, the higher the face weight, the more durable the carpet tends to be. The same goes for carpet density. A higher density of two similar carpets often indicates better quality. The ideal carpet face weight and density values depend on the carpet material and type.
There are a few carpet maintenance tips you’ll want to use to keep your carpet looking brand-new. Make sure you tackle stains immediately, and only use cleaners gentle enough for your carpet's specific fibers. You can even pop area rugs on top of wall-to-wall carpeting to change the look of your space and protect the carpet below.
If you live in a region with high humidity, carpet bubbling can occur regularly. A dehumidifier can help keep your carpet flat during the most humid months.
The Big Run, PA homeowners’ guide to flooring services
From average costs to expert advice, get all the answers you need to get your job done.
Laminate is a solid choice for many homes because it's durable and budget-friendly. Check out this guide to learn about laminate flooring installation costs.
Both materials and labor determine hardwood floor installation costs. This guide breaks down all the prices you need to know before starting your new flooring project.
Looking for a qualified vinyl flooring installer? Learn how to find, vet, and hire the right pro with our complete guide to questions and qualifications.