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Dishwasher Installation questions, answered by experts

When a dishwasher discharges its wastewater, it uses a pump to quickly move a lot of water. If anything in the drain line or the garbage disposal impedes the high volume of water, it will back up into the sink through the drain or the garbage disposal. Following regular dishwasher maintenance tips like clearing clogs, keeping them cleared, and occasionally running the disposal will eliminate the problem.

To get rid of standing water in your dishwasher, first try activating the drain mechanism by pressing and holding the cancel button for at least three seconds. If that doesn’t work, you’ll need to do some troubleshooting to drain the standing water from the dishwasher. This will involve shutting off the power, then scooping out the water, cleaning the drain filter, and clearing the air gap. You’ll also want to run the garbage disposal and check the drain hose for clogs.

You should follow the instructions listed on the detergent packaging and in your dishwasher user manual. Often, this means inserting the tablet or pod into the detergent dispenser (and not in the bottom of the dishwasher). If you put the pod anywhere else, it might dissolve too early in the cycle and fail to clean your dishes properly.

While the exact appearance of the filter will depend on your dishwasher brand, it often consists of a cylindrical or rectangular mesh or plastic component. The filter is located at the bottom of the dishwasher beneath the lower spray arm. It includes a combination of a coarse filter, which traps larger food particles, and a finer filter, which captures smaller debris. The filter assembly may be a single unit or a multi-part system that can be twisted or snapped out for cleaning.

Yes, a dishwasher needs an air gap to prevent backflow. Additionally, in many locations, air gaps or another measure to prevent backflow are required for building code compliance. There are alternatives to an air gap, like a Studor vent or a loop and trap design, but an air gap is the simplest and most popular solution.  

The Rainier, OR homeowners’ guide to dishwasher installation services

From average costs to expert advice, get all the answers you need to get your job done.