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"Jan. 27, 2025 I paid Mario $85 to pull some weeds at my mobile home (that was basically edge work, because i have an outdoor 'looks like grass' carpet covering all area and no plants or vegetation at all, so it wasn't a massive job). He suggested I pay him $85 for 2 visits (so the 2nd visit would be free). Then he basically just 'weed wacked' the weeds instead of pulling them up by roots (as I said I needed done). I didn't see this until after he left, when I went out to pick up weed debri he had left on the ground....and instead I spent over an hr now pulling roots growing under the carpet edging left behind. After few months of rain, huge weeds now reappeared, forcing me to do again (easier to pull when wet) because couldn't reach him for 2nd 'prepaid' visit! Now today, tried again to call, recording says 'no voicemail setup', & all sites advertised on say CLOSED all days/hrs w/no contact info. This guy now GONE & I paid $85 for a 30 min. weed whack job!??? Scammer??"

"ACS installed a new Bryant heat pump + furnace. The equipment is high quality and the team was knowledgeable, flexible, and willing to answer all my questions. They accommodated a change in scope on the day of install from just installing a heat pump to installing a furnace + heat pump combo. This set the team back a few hours for the last minute parts request, but they powered through a very long day and stayed until the job was finished. All customer service goes directly through the owner operator. Originally this seemed like a plus, but I think they would benefit from support staff. I needed to edit and downgrade this review after a few negative experiences. Some changes are related to issues noticed after the install. The unit was not secured to the pad outdoors and also was not attached to the house. Holes cut into the corner of the garage slab in order to pass through the lines were not patched, leaving a break in the envelope. Mark promised to follow up on both of these, but he did not send anyone out to take care of this. Mark also directly promised that our install would qualify for Energy Trust of Oregon incentives for $3000, when in fact it is clear after speaking directly with Energy Trust representatives that our install did not qualify for any amount of rebate. This promise was echoed throughout the quote and the install process. I believe that the lack of a support staff is causing some shortcutting or disorganization when it comes to managing some of these details - I would prefer to assume that ACS did not know the details of the incentive rather than that they purposefully deceived me, but I dont feel comfortable recommending them given these circumstances."

"Precision Dirt Works recently completed a second major project on my property and I canâ t say enough good things about them! Their attention to detail, commitment to quality, and genuine care for their customers is unmatched. I recommend them to everyone I know that has upcoming excavation projects and will continue to hire them for any projects that I have. Thanks again Arlyn and Kenny!"

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