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Recent Pool Installers Reviews in Edmond

  • Extreme Pool Care
    5.0
    Susan and her contractors finished our pool remodel at the end of August, 2020. We moved into a house in 2017 with an inground, gunite pool. Unfortunately, we were unaware of the problems with the surrounding tile, expansion joint, plaster, etc. We had not choice but to get a remodel. After calling a number of pool builders/remodelers and getting some estimates that were insanely out of our budget, we found Susan. From the beginning Susan was patient, kind, fair, and her quoted cost for the remodel was well below what other pool remodelers quoted us. The remodel from beginning to end went smoothly, and we are more than pleased with the results. Her contractors were professional, some of the nicest people we've ever met, and their work was superb. We had a few hiccups with some unexpected costs, but even with those unexpected costs, Susan managed to keep us within her original quote and within our budget. It's been months after the remodel, and Susan still checks up on our pool, patiently answers any questions when I call her (and I call a lot...LOL). She's even shown up at a moment's notice when we've had some glitches unrelated to the pool remodel. She's not only is a professional and dedicated to giving customers an excellent final product but is also a genuinely nice person. We are beyond pleased with the finished product and have recommended her more than once to our friends. Thanks, Susan
    Shelley A.
  • Extreme Pool Care
    1.0
    FYI - she responded to my review below only to lie again. I have text messages to prove every single lie that spews from this woman. Secondly - she wants to claim that we didn't use the insurance money correctly, we hired a second pool company to come in and finish her mess. Secondly, when we talk about insurance, our insurance provider requested 3 separate quotes for our pool. she found pool companies for us to perform those quotes. In speaking with her "heater" guy that installed our heater, HE was one of those quotes. he owns his own pool company and stood to profit from it either way. That's insurance fraud. We turned it over to the insurance company yesterday. Third - she's claiming that a 2 week vacation (scheduled a month after the remodel should have been done) delayed her by 4 months. Read that again. She's a liar. The only thing we "added" to her quote was a rail. And it was the only thing done correctly. We have a heater that worked for 48 hours, pool grout that is crumbling again and a light that couldn't be repaired because she didn't do her research. We hired someone else to come in and fix the pool ight and provide a heater. I also have text messages proving that she negotiated down on price because she screwed so much of this up. I have camera footage and dates on when she and her crews would show up unannounced or not at all. I'm sure she's not willing to release the written conversations, but we absolutely will. She even offered free "color" for our pool plaster because she failed on so many other levels. So while she's trying to see my review is a lie, she continued to make apologies and admit to her short comings IN WRITING. She is a fraud
    MELISSA B.
  • Extreme Pool Care
    1.0
    I'm leaving reviews everywhere to try and prevent other people from dealing with this. we hired Susan 4 months ago to remodel our in ground pool. She was very helpful in the insurance process and responsive when we were in the hiring process. Since starting the job it has been completely different. She is unresponsive and unreliable. This was supposed to be a 2 week process and 4 months later we are still not complete. She never returns calls and her people NEVER show up when they are scheduled. It's not that they show up late, they literally don't show for days at a time and she doesn't respond to messages when it happens. We've heard everything from delays on materials (which i could understand) to she didn't have reception on her phone (numerous times), vehicles that have broken down, flat tires, forgot, got caught up on another job, didn't realize someone had called her, etc. Her excuse for the multiple no-shows is that she hires subs that she can't control. That's a poor excuse for a business owner. The tile has only been in for a little over a month and already the grout is coming apart, we finally gave up on the pool light and re-installed the old non-working light because she didn't do her research beforehand and her electrician was a moron. We've had more issues than we can count and this has been the most stressful remodel we've ever dealt with. We've literally remodeled almost an entire 3600 square foot house in the last month. We've dealt with contractors, flooring companies, electricians and appliance people and Extreme Pools was the worst company we've ever seen. Her lack of communication and professionalism should be embarrassing. I would fill the pool in with sand before I ever used her for another repair
    melissa b.
  • Brad's Swimming Pools
    5.0
    Brad uses quality craftsmen and always took my calls and answered my questions during the process. New quartz plaster, coping, & tile along with leaping rock to replace diving board. a good Company.
    Catherine B.
  • Brad's Swimming Pools
    5.0
    Called for some estimates with three different companies. First was recommended large pool company, second was Brad (had used him before for pool pump replacement), and third was another of the large pool companies. 1st company came out and gave estimate as did Brad, 3rd company did not respond. Since had used brad before and his price was half the pool company price, it was a and quot;no brainerand quot;. Called Brad in Nov or Dec to get it scheduled in later Feb. Weather was bad last week of Feb so they started in March and completed in 10 to 12 days. We were not in a hurry just wanted complete before season. Brad was always responsive and friendly, a pleasure to work with. The folks were nice and courteous. I think he subcontracts the work
    Jerry B.
  • Spartan Pools and Ponds
    5.0
    The professionalism and attention to detail that was applied to our project was over the top amazing. Spartan Pools began with a rough drawing of our vision and they just made it happen. We couldn't be happier with the outcome. This is the third pool that we have built and Sam and his team were by far the best to work with. The work was perfection. Highly recommend
    Teresa D.
  • Spartan Pools and Ponds
    5.0
    We have an inground, concrete pool built at a house built in 1992. Last summer, it was in need of resurfacing, including tile replacement, as well as updating the coping, and replacing some of the filtration equipment. After contacting and getting quotes and advice from several pool contractors, I signed a contract with Spartan, who happened to be the first one I had contacted. I determined that they were the most knowledgeable, experienced, and trustworthy of all of the contractors I spoke with. After the job was completed, I was sure I had made the right decision and only regretted not contracting with them from day one. Everything about my experience with Spartan was outstanding. Sam worked with our budget to help us make informed decisions about the materials and extent of our pool rehab. There is a broad range of options for resurfacing and pool upgrades and he was respectful of our spending limitations and helped us get the best possible outcome within our budget. We paid 50% up front and were given a start date a few weeks out. The crew started on time and finished on time and did a great job of managing their construction and cleanup along the way. By July 4, we were enjoying our new pool. It would have been much sooner had I went with Spartan on the first consultation. There were no hidden costs or extra fees. Sam was in frequent contact with us before, during and after each phase of the remodel. He and his staff and crew were professional and highly competent. I'm convinced we got the best product at the best value. We'll be enjoying our remodeled pool for years to come and I know if I have any problems, Spartan will be happy to stand behind their work. The pool looks great and has enhanced our enjoyment of our home as well as its value. It could not have been a better experience
    DARRIN W.
  • Spartan Pools and Ponds
    5.0
    Great! We have enjoyed our pool and the new additions! They were awesome all the way through. I love how they kept me up-to-date on everything and took time to answer any and all questions with care and patience. Wonderful team of people and wonderful work!
    Allyson T.
  • Spartan Pools and Ponds
    5.0
    The work performed by Spartan Pools greatly exceeded our expectations. We are very happy with the finished project. We love our pool and fire pit! I would not hesitate to call Sam and his crew for other projects!
    Pam S.
  • Spartan Pools and Ponds
    5.0
    They were fairly good on the initial quote in responsiveness but a bit pricy. I called them that day and they came out the following day.
    Johnny V.
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      Swimming Pool Companies in Edmond are rated 4.07 out of 5 based on 263 reviews of the 10 featured Edmond pros

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