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There are many things that could cause your basement floor drain to back up. One significant cause of a drainage backup is flushing non-flushable items, such as wipes, paper towels, and facial tissue. Other causes of a backed-up basement floor drain include tree roots impeding the drain pipe or an accumulation of hair, oil, and grease. 

Yes, many services include camera inspections to identify the cause of the blockage. Confirm with your provider.

A clogged sewer line is not typically covered by homeowner’s insurance, though some sewer line issues are covered. For instance, damage related to a fallen tree is usually covered. Though sewer line replacement is not covered in a standard insurance policy, some companies offer add-ons for this purpose. Read the fine print before spending your own money.

Toilet paper is the only material that you should flush down toilets. Other items like wipes, paper towels, feminine hygiene products, dental floss, and medications should be disposed of in the trash. Flushing these items can lead to plumbing issues and damage to sewage systems. Grease and cooking oils should also be avoided as they can solidify in pipes, causing blockages. Proper disposal helps prevent clogs and ensures the efficient operation of wastewater treatment systems while protecting the environment.