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"sales practices are deceptive. My sales rep came to the house and evaluated my roof. I had no illusions that my roof was in good shape. It needed to be replaced. Victors touts themselves as roof specialists and will give an “honest” evaluation of your roof. I am sure you have seen the commercials. My rep went into the crawl space, on the roof, and presented photos of the roof. The cost was high, and my wife and I said no to the original offer but when they came down in price by $6,000.00, we agreed to the contract. This is where they got us. The price included three sheets of wood but any wood on top of that would be $85.00 per sheet. I asked our rep if he thought all of the wood on our roof would need replacing, and he said no. He said one side of our roof needed replacing but the other side of the roof was good and did not need replacing. But I knew that they would have to replace the wood on part of my roof. I knew this because other companies told us the same thing. Fast forward to the installation. The foreman showed me one board to be replaced and said others would need replacing as well. I told him that I knew some boards would need replacing. When we got to the end of the installation, they informed me that they had replaced all of the wood. Seventy-Three sheets. I was never under the impression that all the wood would need to be replaced. I requested photographs of my roof to justify all of the wood being replaced. They sent photos and only one photo showed one piece of wood with mold. I informed them that I felt scammed. I was told they reviewed the photos and stood by their decision and apologized that the rep did not set the expectation. I brought to their attention that they evaluated that all of my wood needed replacing from photographs but their roof specialist who was in my crawl space, on top of my roof, and told me all the wood did not need replacing could not tell me that all the wood needed replacing. I am now responsible for you guessed it $6,000.00 in wood replacement. Convenient? Suspicious? Yeah. They are shady. I am sure it is also a pure coincidence that after I put down my deposit the balance is almost the exact amount we qualified for in financing plus $700.00. So, beware of Victors. Good product but you will pay for it, and they will deceive you out of every penny you qualify for."

"We had Victors Home Solutions come out for an inspection - we knew our roof needed help but did not know how much. They came out, got on the roof and even in the attic. They showed us all the pictures and videos of what they found then gave us OPTIONS. Crazy in this day and age to not have someone just cram a new roof down your throat when you cant afford that big of a project. Ultimately we hired them to do a partial replacement. The crew was onsite within a week, they keep us informed every step of the way and clean up was perfect. Very happy customer!"

"We had to replace our roof and skylights. Our salesman Brian was very informative and helpful.. Don and his amazing crew really impressed us. Don kept me in the loop throughout the day, They were able to not only remove and replace our roof in one day.. they thoroughly cleaned up everything before leaving at sundown! I would absolutely recommend Victor?s Home Solution!!! "

"Cotey was great to work with and made the whole process easy. The team started on time and finished the same day with excellent results. I will use them again for other projects."

"Excellent customer service and excellent product."

"Great job, fast and professional "

"I had a great experience with Salgau Roofing! I received three estimates on my roof, and Salgau was the middle estimate. The largest estimate was $4,000 more than Salgau. And when they came out the man was very condescending and spoke down to me and my adult daughter, who was visiting from Texas (she's an RN). He admonished me and told me my roof should have been replaced 5 years ago. ---I already knew my roof was bad......THAT'S WHY HE WAS THERE! When he left, my daughter and I felt like scolded children, so I decided I did not want to give them my money. The lower estimate was $1,500 lower. I received the estimate 3 days later than they said I would. (Three days isn't unreasonable, but a quick message saying it would take longer would have been appreciated). The estimate wasn't an itemized proposal, but one paragraph with a price. When I asked questions it took awhile for them to respond, and I felt like they were hard to get a hold of. I looked up their address which was a bit deceiving, because their Suite # is actually a PO box number, and I felt if I needed to get a hold of them after the job was done that it may be difficult. I asked about a warranty and he said there was a one year warranty on labor. (Salgau has a 10 year warranty on labor, and a limited lifetime warranty from Owens Corning on the shingles) When Corey (from Salgau) came out he was kind and professional. He sent an itemized estimate that same day. Salgau's estimate was the only one that included pictures of my roof. I went back and forth asking questions and Corey always replied promptly. I apologized for asking some dumb questions, and he made sure to tell me none of my questions were dumb and to 'ask away' making sure I understood everything and was comfortable with the whole process. I had a full tear down and replacement, and I can't believe it was done in one day (very hard workers)! -Except the copper flashing on my chimney, which was done the next morning. That same day I received the receipt, the labor warranty, and the info for the Owens Corning warranty---which Corey also helped me with. When they were done they cleaned up. My yard, driveway, and walkway looked better than it did before they started! My neighbors have complimented my new roof. And, for the first time ever, I looked forward to the rain that was forecasted yesterday....my leaky roof no longer leaks! :) I am so happy with my new roof, and very comfortable with my decision to choose Salgau. I highly recommend Salgau Roofing. And thank you especially to Corey. He was part of the whole process from start to finish. I've attached pictures....I'm sure I don't need to tell you which are the before and afters."

"Dan provided us with an estimate, we signed, and within a week, the roof installation was scheduled and completed in a single day, which was truly amazing! The entire process was fast and seamless, and we would highly recommend Durst."