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"Found them on Angi and they came at night, on a Sunday, to literally hack into my plumbing then snake out a giant clog. Then they only charged me $225. Brian and Owen were wonderful, professional, and quick. 1000% would use them again. Highly recommend."

"On Monday, August 18, 2025, at approximately 12:00 PM, a technician named Paxton Geng from Mr. Rooter visited my home to provide a quote for a leaking spigot. I was not home at the time, so my wife communicated with him while I was on the phone. After concluding our conversation and right before leaving, Mr. Geng asked to use my wife's phone under the pretense of showing her a few things. My wife, who has limited English proficiency, allowed him to do so. He had her phone for about a minute. When she received it back, the screen showed a "Thanks for the review" page from Google. My wife navigated back and discovered that Mr. Geng had left himself a five-star review from her phone. He included a comment that is attached in the accompanying photo. This action is a severe invasion of privacy and an act of impersonation. I immediately contacted Mr. Rooter to report the incident and spoke with a manager named Steve. He assured me he would look into the matter, make things right, and call me the following morning. I waited two weeks, calling him daily without a response. When he finally answered, his attitude was dismissive, and he seemed to have no intention of resolving the issue. The behavior of both the technician and the manager is deeply concerning. This experience suggests a lack of integrity and proper oversight within your company. I urge you to take immediate action to address this breach of trust and the subsequent failure to follow up."

"Schedule a service, never showed up. Contacted Angi's and they gave us his number. Called him 2 times and left voice mails, he never responded. Do not use him. Undependable!"

"Excellent! Pleasant person and excellent work."

"Very professional and thorough."

"Had the contractor come over last week to give me a estimate how much to do the job he looked around and all the cracks and he said $300 than he get 2 gallant paint I got three just to make sure it covers everything so when he came out and looked at it again he didn't see the other cracks so he charged me extra $50 to fix all the cracks I said okay. P S agreed a time to come over to start was 3:30pm he got here at my place close to 5pm anyways. He started working on my front porch when he started painting they taped everything off that's a good thing I guess and fast forward I had to go around to see how the job looked and I saw paint on my rug on my front porch and I was livid but maybe they will clean up after themselves no! I had to look at the cracks he said he put adhesive where the cracks where he lied and said is that how you do other customers. He told us helper to get the caulk and he went over some of the cracks and wasn't pleased and he tried to cover up the paint with another rug than he asked me if he can use my shop vac to clean up his work I said no I'll do because I know he would do a sloppy job on that and ruin my shop vac. And I had to go over a clean up the paint spill that he left and tried to hide l. And before he left trying to do my stairs up front and thinking for the work he did doing my porch I just told I'll think about it just pisses me off I did take photos of the cracks and the mess he left behind"

"I have a property that was extremely over grown and they did a fantastic job on it! They communicated with me and the city. Here are before and after photos of the front. I am extremely pleased and I highly recommend."

"Great service and job well done. Basement was always damp and musty with water when it rained. Still dry 15 years later. Thank you Everdry."

"Corey, the owner of Lee’s Plumbing, saw my request - on a Friday night - on Angie’s List, and he texted me! Asked me to call him. He said he could check out our water heater, which was very old and leaking, and came by the next morning. Corey was SO nice and helpful and communicative! He advised us that a 50 gallon tank was plenty for our household of 4 (we had a 75 gal) and that he could install it early the next week. Corey came by on Saturday morning, gave us a written quote for our home warranty company, and we settled on an install on Monday. Corey showed up Monday, right on time with a new water heater and a smile on his face! He brought a helper to get out our old 70-gallon tank up the stairs. In no time at all, the new heater was installed and the old, leaking tank was hauled away. Corey completely cleaned up the wet basement and solved our problem in no time! We’re calling Lee’s Plumbing for any future plumbing needs! Pic of new tank in basement!"

"Mid-State Basement Systems came highly recommended by a good friend from Buffalo, NY and they did not disappoint. From start to finish they were very professional yet personable. Larry & Phil in the initial stages of the basement inspection and a reasonable quote. Silvino and his team who done the actual work was incredible, done with absolute excellence. They were here when they said they would be and finished the job a day ahead of schedule. I am thoroughly pleased with this company, first class. I highly recommend them if you need work done on your basement.******"