Get matched with top window cleaners in Rogers, OH

"The job went smooth"

"Service was fine. My house was washed. A year and a half later charged $200 because I didn't do more business with them. Had a tech out too as they continuously called me to schedule service making me believe had purchased an annual power wash. Guy came out said it was just a sales call so I sent him away. If I'd been informed while he was here that it I didn't act before a certain date I would be charged I would've been able to make a more educated decision."

"BUYER BEWARE: I purchase a custom door from Pella back in Nov 2021. The salesman was great, and he took a credit card payment for half the amount (3750.00) before leaving and scheduled my install for June 2022. There was a delay in getting the door put in, but the day that it was put in, 2 men showed up. One was younger and the other was an older gentleman. The older gentleman did not speak English, so I communicated through the younger man during the process of install. When install was over, the younger man asked how I wanted to pay. I stated that I wanted to pay with credit card. He informed me it was too late in the day to pay with card (Why didn’t he ask me prior to them shutting off payments? How would I know there was a deadline when I paid the deposit even later during the initial payment?). He asked if I had a check, and I stated no, that my checkbook was at the barn where my daughters horse is located. He mentioned that I could pay the next day over the phone, but it really needed to be settled that day. So, I went into the safe and got out 4000.00 I had from selling our previous family horse a few months prior. I put the money in an envelope and walked it outside. The older man was loading trash and debris into the back on the truck, and I handed him the envelope and told him thank you. The envelope contained the payment and a 250.00 tip, due to the guys working outside in the heat all day. He shook his head and smiled and we went our separate ways. About a week later I get a phone call from Pella asking for my payment. I explained that I gave the older man cash, and the situation. They stated that they would check with the installers and get back to me. To my surprise, they called back and said they didn’t have the money!!! I was shocked! I told them that the man was loading trash when we gave it to him, so maybe it ended up in the back of the truck. They checked into that, and found out that it had not. At this point I am starting to realize I was stolen from by Pella employees/contractors. Did the guy not tell me about the credit card machine so I would have to pay another way? Did the man I gave the money to think it was all a tip because he couldn’t speak English and didn’t understand me? I am very upset. About a week later I get a call from someone from corporate telling me I have to pay the balance or they will be taking me to court! WHAT? Your installers stole from me, and now you are requiring me to PAY again? I am just a single person, this is a HUGE company. 3750.00 is make or break for my family. This company makes millions. And they are coming after me for money that their installers did not report as paid? I am not sure what kind of company abides by this lack of morals and customer services, but I am appalled. I would recommend that no one use them, unless you want to be scammed, stolen from, or gone after in court to repay something you already did. DO NOT BUY!"

"THEY DON’T DO STORM WINDOWS. Scheduled appointment for 3:30-4:30 p.m. they show up at 2:30 p.m. and canceled my appointment because I wasn’t home. I called and received no apology just that I wasn’t home so my appointment was canceled. I told them I have text confirmation for the time I needed to be home and they said they had a cancellation at 4 p.m. and could take us at that time. They didn’t show up until 5 p.m. and had no idea how to clean a storm window which they estimated prior to even scheduling. They said they don’t take storm windows a part to clean???? And all I wanted from this service was this window done. I wish if they didn’t do these type of windows they wouldn’t estimate you. They should say they don’t take care of that. I am very disappointed!!"

"it went well!! he was very responsive & the job was done fast and extremely neat, i would 100% work with them again ! , 5 stars thank you"