Steel City Shine LLC

Steel City Shine or Steel City Crime? Hired this company for a “deep clean” for my 89 year old grandmother. At $400, we were told this “deep clean” would leave her house in ‘ready-to-sell condition.’ We were told to expect a cleaning team (two people) with a 5-6 hour duration of DEEP CLEANING. When one woman showed up (someone supposedly called off), with a few cleaning sprays, my grandmother asked her, “Are you able to move the furniture?” She was told by the cleaner several times, “I’ll manage.” She managed alright. She managed without the proper cleaning materials, no step stool, and with an attitude of “the bare minimum is good enough.” She certainly managed by not moving anything; not furniture, not canisters in the kitchen, NADA. Nothing was moved, nothing dusted. Inside the microwave, DISGUSTING. That clean bleach or lemon-fresh smell you look forward to from a deep-clean, NOPE. After she left, my parents went over and had to wipe down everything. The next day, my dad spent 10 hours giving her home a true deep-clean (and Steel City Shine should be ASHAMED of the dust, dirt and grime that was left behind by their “best cleaner.”) BEWARE do NOT hire this company. They told us they would give a $100 refund (truthfully, it should have been a full refund). When it came time, they determined that only $62 should be refunded. Just another example of not following through with their word; pathetic refund for a pathetic service. Looking for a great company? We found a local company, Clean Freaks, that are AMAZING. They are local, and much cheaper ($120 first clean and $100 after that). Stay away from Steel City Shine unless you want to be scammed; choose Clean Freaks for an honest, hardworking cleaning company who cares about their customers.

It went super well the cleaners were very respectful and cleaned our house in a very timely manner.

Incredible job! The house has never looked so clean! Felt very comfortable with their staff, and was happy with the completed work.

Awesoem!!!

Steel City Shine arrived at my home and treated it as if it were their own. They were very thorough and payed very close attention to detail. I’ve used other cleaning companies in the past, and there is no one that does it better than Steel City Shine. I will be sure to recommend them to friends and family. There is no one else I trust more to clean my home and I will definitely be using them again in the near future.

Amazing experience, 100% recommend!

I recently had the pleasure of using Steel City Shine LLC for a comprehensive house cleaning, and I am thoroughly impressed. From start to finish, their service was exceptional. The booking process was seamless, and their customer service team was both friendly and professional. On the day of the cleaning, the team arrived punctually and were incredibly thorough. They tackled every nook and cranny with meticulous attention to detail, leaving my home spotless and refreshed. What really stood out was their commitment to using eco-friendly products, which gave me peace of mind knowing that the cleaning was both effective and safe for my family. Steel City Shine LLC's staff were courteous and respectful, handling all items in my home with care. Their efficiency and dedication were evident, and they completed the job well within the promised timeframe. I was particularly impressed with their ability to address specific areas of concern without any extra hassle. Overall, Steel City Shine LLC offers top-notch cleaning services that are worth every penny. Their professionalism, quality of work, and customer-centric approach make them a standout choice for anyone seeking reliable and high-quality house cleaning. I will certainly be recommending them to friends and family and will be a repeat customer myself.

They showed up on time very professional and did a great job for a great price