Bath Fitter

Salesman was very knowledgeable and did not pressure. Didn't upsell features I didn't need. When the work took place, both installers were very courteous. House was kept clean. They updated me as the work went along, consulting me when needed. Very good work.

Excellent. My husband and I are so pleased. My bathroom is now beautiful!!!

They were very clean, organize, on time and they did a good job.

Second bathroom bathfitters has done at my home. Worth every penny spent. Just what I wanted, looks excellent, would gladly recommend them .

Done in one day. Quality work. Completely clean when done. Asked four placement of accessories too make sure done to our liking.

I honestly thought nothing could've been done but to completely tear out the tub and surrounding wall. I happened to contact Bath Fitter to see if there was any way to get around totally tearing it apart. Our salesman came out and assured us they could take care of the project. Everyone we dealt with from the beginning to the end were courteous, professional and did an amazing job. The tub and surround was done in one day and I could not believe my eyes when I walked into my bathroom. The change is more than I expected. The hardware is beautiful and I love it! There was no mess and our installer did a perfect job. The plumbing to the basement was taken care of and another plus to choosing Bath Fitter is the lifetime warranty on everything. We certainly made the right choice.

waiting for install, should be end -f Fef 2017. It seems to take a while to wait for work to be completed.

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I am very pleased with the workmanship and I was amazed that it only took one worker. He is very well informed in his field; plumbing and installing.

The service was more beautiful then I could ever imagine. The workers were quietly efficient.

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They were great. It was great. It's an A+.

The first installation was not acceptable.  We asked for a curved rod;  It was installed so that it cut in on the front and back of the shower @ 6 inches.  The interesting thing is that they asked us about positioning of everything else, but not that. May not seem like a lot, but was a noticeable difference and not much in the middle.  Came back out, and the installer was NOTICEABLY not happy about it. He took off the bar, put another insert over the original one, and put the bar where it made more sense.  Where the caulking was pristine and straight the first time, the second - not so much.

The water pressure in the shower is also bad.  When I asked about it, they said that, by law, they have to install a low flow system. NOT true (not law), and said it was the shower head - also untrue (we found out from a different plumber it's the Delta valve - where you turn the water on and off).  They brought another shower head out, and we tested in our other shower - original water flow.  Put it back in the bathroom with the insert - not good flow. we just found out that it's the  Pretty sad when the shower water pressure on a cruise ship is better than in my shower at home.

To their credit, Bath Fitter came out in between the original installation and the redo - and were very polite. 

Pros:
- Easy to clean

Cons:
- Even though it's textured, floor is slippery.  
- Corner shelf - If you have more than one person that uses the bathroom, don't get the corner shelf - it's very shallow, and you're left with nowhere to put your washcloth or anything else.  Buy a corner shower holder at Bed Bath and Beyond.
- The valve in the tube where the water empties has an "X" crossbar - so cleaning out clogs is not very easy, and forget it if you need to have it snaked.

You can probably spend the same amount of money and have a good contractor come in and put in a nice tile shower for you.

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We talked to them about their product with making the shower much larger. I prepared the area by removing the back wall and roughing in the new wall.  They had not done a unit with our unusuall dimensions previously.  It was alearning experience for all of us.  I enjoy the ease of cleaning the acrylic material, but I am still getting used to using vinegar for a solvent/cleaner.  It has a fold up seat which some days is quite a relief, other days it is just something to clean.  Soap has a way of turning red and against the white material looks worse that it is.  The harware is Moen and is lifetime warranty but I'm unhappy with the shower head hose coming loose.

Don, the installer, was great.  He was very professional and polite.  He arrived on time and was very clean.  Day 1 involved the removal of the tile in the doorway, the removal of the old shower head, installation of the new pipes with the water temperature regulator and the installation of the shower floor.  Also, the anti-bacterial coating was added along with the support material for the seamless wall covering.  Day 2 involved the installation of the wall coverings, shower head, and shower bar.
The shower needed 24 hours to dry before use.  Then 1 week before mild cleaning materials could be used.
Also, my parents received a $100 referral check after the work was completed.

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Overall a good experience

I ordered the Bathfitter shower and bathtub on June 1, 2012. The actual installation did not take place until September

 11 and 12, 2012. Although their advertisements say it's done in one day, when I placed my order, the slaes representative said it would probably take two days. I just would like people to read the fine print which tells you it takes 6 to 8 weeks for installation, since the sales representative made it sound like it would be done a lot sooner. I personally feel it is very overpriced for what you get and it takes way too long to have it installed. I would not do it again.

Technician was very professional; taped off area to be finished; laid down drop cloths; job completed within specified time.

They gave us exactly what they said they would. They came in and modernized the bathroom.

They did a fine job. One man came out and did it and there were no mistakes. Everything was done right.

They were excellent. The work was done on time and correctly.