Get matched with top heating and air conditioning pros in Mcdonald, OH

"I am not pleased with the service I received! They damaged my waterline and stated someone would be out to fix it. It's been 9 months and no one will return my calls nor have they come to fix what they damaged! They ruined my lawn and never came back to replace the soil they dug up! They ruined my basement floor and I had to replace my entire floor! They said they would be out to test the sump pump and drains that were installed, again, it's been 9 months and no one has followed up with me! I'm really concerned that the lifetime warranty they say I have even exists!"

"This company was hired by the contractor that built our new home. We moved into the home in December so the Air Conditioning couldn't be tested to ensure it was cooling the new construction effectively. When the temperatures started getting warm 77 degrees and up this spring we quickly discovered that we had a problem and the AC did not work as it should. After several interactions with the contractor which played middleman between us and the company we only got "it's working as it should". My Air Conditioner ran for 8+ hours non-stop in hot days, never reached shut off temperatures, upstairs rooms were 7-8 degrees warmer, never getting below 74-75 at night. We had to buy extra fans to try and keep our children cool enough to sleep. After a long battle we had the unit replaced by another company that has solved this issue. I now have a new 2.5 ton AC sitting in the garage. The owner was very rude throughout this entire process so we moved on and had another company resolve."

"Lowe's Air Duct Cleaning was excellent. They responded quickly, arrive on schedule, completed great work!"

"My chest freezer broke down and I did not want to buy a new one since I could not afford the same size. I reached out to appliance parts pro and they were confident that what I ordered would fix my problem. $200 in parts later and I now have a broken freezer on my porch and am still paying the loan to this terrible company. They just want you to order parts and try them because they know you can't return them. I hate this company with every fiber of my being and will make sure that anyone that has a broken appliance will not use them. To top it off, their site is so screwed up that it give you an error trying to log back in. I ended up having to create THREE different accounts because every time I went to place a new order, it would not let me login and it would not send a password reset email. DON'T GET RIPPED OFF."

"Quick to service, easy to get an appointment. The maintenance tech are clean and professional."

"Excellent: Dustin Millikin was the technician. He was prompt, efficient, knowledgeable, and patient in his explanations."

"Dusty and his crew did an amazing job with our deck, replacing an old (and lesser quality) plastic ceiling with his more durable and beautiful aluminum system. Dusty was incredibly responsive, giving us detailed quotes in person and via email. Once his crew was able to reopen for work (he was temporarily closed during the COVID-19 closures), they immediately came out and completed our large deck project in a single day! The attention to detail that Dusty and his crew are capable of is impressive - they were able to make the patio under deck even more usable by expanding the coverage of the ceiling, moving the drainage and downspouts to a better location, and installing a soffit to the outer portion of the deck that not only looks great but also keeps birds and other critters from getting in. Overall, we couldn't be happier. Highly recommended!"

"This is the first online review I've ever written -- my experience with this company was that bad. Three aspects that deserve attention: 1) I placed an order and tried to cancel six minutes later. Turns out they don't accept cancellations. 2) I couldn't find a phone number, so I had to work the return/refund by email. The exchange was painful -- so unhelpful I felt like I was interacting with a bad chatbot. 3) I ended up eating shipping costs (expected) and got hit for a 50% restocking fee (unexpected) because I refused the package instead of paying to ship it back. Didn't matter that it went to the correct address, was clearly labeled, and had prior return authorization. So I ended up with a $21 refund on a $60 order, and a lesson learned about where not to buy appliance parts."

"Ed and his team did a fantastic job and went above and beyond to ensure the job was done right. The duct work was extremely neat and tidy."

"The person performing the service had to make several trips because one of the "new" parts turned out to be faulty. I found both Complete Protection and their local repair contractor to be both very responsive and totally professional at every stage of the repair process."