"Very prompt service at good price when I needed my Sump pump replaced on a Saturday afternoon"

"They were professional in their work and we never regret getting this done. When sump pump quit working, they came and replaced it with a new one. No questions asked!!"

3 generations experienced quality service to northwest Ohio. Full service plumbing-heating-air conditioning-drain cleaning. 30 years comprehensive experience- boilers, furnaces, air conditioning, water heaters, toilets, sinks Commercial business & Residential; New*Remodel,Service & Repair.

"TLDR; The schematics that I was given for my sump pumps were not accurate and falsely advised that the pumps had backup battery systems when they did not. This lead to damage that was not covered by warrantee. In short you pay professional prices for bureaucratic avoidance of responsibility, and a sump pump system that is guaranteed to work only under perfect conditions. DO NOT TRUST. Crew has always been super nice and professional throughout the experience but the actual system is crap for the money spent unless everything in nature is perfect. Which, you know, is why I need a sump pump system?! For perfect weather?? 1. Battery Issue Got two sump pumps put in my crawl space. Team installed two, single model pumps and gave me the paperwork/schematics for the 'Elite 365 Sump Pump' which states that a 120 AMP battery backup "shall be installed". Power went out two days ago, no battery kicked in. Check my schematics...yup, battery mentioned. Called the business who had ONE support member working phones and only TWO on staff. Had to call back multiple times over the next 4 hours to talk to someone and get a tech out the next day. Turns out, the installation order listed the sump pumps as "Elite 365 Single" and that label of single is the only indication that there is, in fact, NO BATTERY BACKUP for the crawl system that I spent $13,000 installing. So now the water in my crawl ruined the $1,800 dehumidifier that was installed and the warranty doesn't cover pump failure or power outages. $13k for a my crawl to look like the inside of a dirty, moldy ice cooler soon as the power goes out. Power was out for 4 hours, damage done. Company wouldn't do jack. 2. Door Agreed to install a sealing door to the crawl. Found out during that they uh, couldn't do that actually because of the material of the wall. So now I have a crappy, half assed bit of wood with some screws in it that doesn't seal the door and lets water in all the time. Don't worry though! That's not covered by their warrantee either. 3. AC Unit All the AC ducts that run under the house now sweat profusely due to the insulation and are growing mold! Yay! So they talked me into a dehumidifier to install down there for $1,800. Did it's job actually! House didn't smell like mold. Well, until the crawl flooded since there's no battery backup on the pumps and ruined the dehumidifier two days later and isn't covered under warrantee... So they removed the dehumidifier since it didn't work anymore and let me know I could totally buy another one!"

"Positive: Professionalism, Punctuality, Quality, Responsiveness, Value I took multiple bids on my basement project across basement companies in Columbus. Mid state basement systems had the best and most fair pricing. They did not use any scare tactics and were upfront and honest. They were also the only company to use a laser level and show me the sag difference in my joists that I was experiencing. I hired mid-state basement systems to do crawl space support and repair on my load bearing wall in my basement. MY PROBLEM WAS UNIQUE AS LOAD BEARING WALLS NORMALLY DO NOT NEED TO BE REPAIRED LIKE THIS! At first, it was not level upon completion (BARELY 1/8 INCH OFF) in ONE spot and I let my sales rep Jiovanni know. the team came back out within 48 hrs and adjusted everything and let me take a look at it. They did a fantastic job. The installation crew even wiped down my floors for me after they were done! They were so polite, and respectful and made sure there was no damage to anything as they were moving steel beams to my basement ( my fridge was an object in the way to the basement door ) Do not let competitors make you question the validity of this business. they were fantastic. Rating of sales 5/5 Rating of the installation crew 5/5 Rating of management 5/5 Rating of mid-state as a company : 10/5 I do not believe I would have received this level of responsiveness of any of the competitors. I would choose mid-state basements for any basement project I had. Please use my review to know that mid-state basement systems will do the job the right way and how you need it to be done. In my experience, they offer the most fair pricing."

"The workers were really nice and prompt, they even loaned us a pump.  It was a very difficult job because of the weather and it was hard for them to get their equipment in the neighborhood., but they were very  pleasant.  They worked hard and stuck to their price."

"JRB Foundation Repair did an excellent job at encapsulating my crawl space and putting in my new sump pump. They are extremely efficient and easy to work with. Would recommend highly!"

"I needed a new toilet installed within 3 days, and they were available for a next day installation."

"Arrived on time, professional and courteous. Very personable and cleaned up after the pump was installed. My husband called and had some specific questions about the warranty, pump and was very satisfied with the answers. It has been over a year now and the pump is working well especially after all those summer rains. My experience is locally family owned companies like Advanced take pride and do things right. I would recommend them and will use them again."

"Our technician, Dameyan Jackson, called the night before the day of service to let me know the time that he would be here to service our system. On Friday, he called to let me know that he was available to come earlier than scheduled, if I would like. He arrived shortly after the phone call, came in and quickly recognized that the pump had failed. He was very knowledgeable and professional. I was very pleased with his service and look forward to him returning to install a new pump."