Get matched with top roofers in Lowellville, OH

"sales practices are deceptive. My sales rep came to the house and evaluated my roof. I had no illusions that my roof was in good shape. It needed to be replaced. Victors touts themselves as roof specialists and will give an “honest” evaluation of your roof. I am sure you have seen the commercials. My rep went into the crawl space, on the roof, and presented photos of the roof. The cost was high, and my wife and I said no to the original offer but when they came down in price by $6,000.00, we agreed to the contract. This is where they got us. The price included three sheets of wood but any wood on top of that would be $85.00 per sheet. I asked our rep if he thought all of the wood on our roof would need replacing, and he said no. He said one side of our roof needed replacing but the other side of the roof was good and did not need replacing. But I knew that they would have to replace the wood on part of my roof. I knew this because other companies told us the same thing. Fast forward to the installation. The foreman showed me one board to be replaced and said others would need replacing as well. I told him that I knew some boards would need replacing. When we got to the end of the installation, they informed me that they had replaced all of the wood. Seventy-Three sheets. I was never under the impression that all the wood would need to be replaced. I requested photographs of my roof to justify all of the wood being replaced. They sent photos and only one photo showed one piece of wood with mold. I informed them that I felt scammed. I was told they reviewed the photos and stood by their decision and apologized that the rep did not set the expectation. I brought to their attention that they evaluated that all of my wood needed replacing from photographs but their roof specialist who was in my crawl space, on top of my roof, and told me all the wood did not need replacing could not tell me that all the wood needed replacing. I am now responsible for you guessed it $6,000.00 in wood replacement. Convenient? Suspicious? Yeah. They are shady. I am sure it is also a pure coincidence that after I put down my deposit the balance is almost the exact amount we qualified for in financing plus $700.00. So, beware of Victors. Good product but you will pay for it, and they will deceive you out of every penny you qualify for."

"Shawn was on time, kept me informed of work done. His estimate was reasonable and any changes were talked about before the work was done. Shawn does excellent work in a timely manner, very thorough. He is honest and a kind person. I would highly recommend!"

"Tim and his team is amazing to work with. We have had them do a few jobs for us and will be working with him in the future. "

"Rudy and his crew did quality work . They put a new metal roof, gutters and downspouts on and also put a new porch roof and railing up. Both my neighbors seen the work they done and one got a deck put up and the other had a garage built. I highly recommend....."

"Made a great effort to get my roof done before bad weather set in."

"I would recommend them."

"Renewed Home Exteriors will immediately try to get you into signing a contract that they can later can and will sue you about. This company will not give you a receipt detailing what you have paid for, therefore, they can give you low quality products maximizing their profit. They will not give you the quality or service that you are under contract to get they will attempt to get around this by forcing on you to sign change orders that will bring down your the service that you are paying for."

"They are very knowledgeable about there product and are willing to make sure you understand everything that are doing. Very hard working individuals."

"Completed the work quickly and noticed a few things wrong also that was taken care of for a small fee."