Get matched with top window shutter repair pros in Lockbourne, OH

"I found Broadview through a mailer advertisement. I was calling multiple companies for quotes so I gave them a try even though I didn't know anyone who had used them. I chose them over the other companies for a few reasons. First, their sales rep, Preston, was awesome and had zero pressure tactics. He was friendly, professional and relaxed and didn't try to sell us on the spot. He just explained their process and products and answered our questions. This was in stark contrast to other company sales reps. Secondly, we were happy to see they could install Provia windows. We had been looking at and learning about replacement windows for a year before getting to the point where we were ready to move forward, and we knew Provia makes really great windows. Preston was happy to give us the house numbers in our own neighborhood they had worked with so we could walk by and see their work. I was happy to see that one of the neighbors I know had worked with them, and they had had a great experience with the company and the installation. Finally, Broadview was the best value. Their quote came in either below other companies, or around the same price but with better quality installation and options. We replaced all of our windows and all of the exterior window trim. No matter who you choose, it's a difficult process because any company will need clearance by each window, so there was a lot of furniture moving and upheaval. That being said, they were helpful in that they let us know where they were going to start and about how many they would do per day, so we were able to keep up with moving our things around. It should have taken about 4 days, but they were able to get all the windows installed in only 3. Exterior work took a little longer because I kept asking them to do more. I was very impressed with how well they cleaned up every day and how kind and professional all of the workers were. During the installation, it became clear that some of our hardy board siding needed to be replaced. Broadview was able to custom order our siding profile and come back to replace boards wherever it was needed. (We didn't ask them to paint to match since we were already planning on getting the house painted.) The owner came on site and made every effort to make sure we were happy, and I'm a picky customer. Overall, great product, great installation experience, great pricing, and great customer service. Highly recommend!"

"Absolute WORST experience I’ve ever had with a company! They are extremely predatory and convinced my 63 year old mother that she had to sign the contract THAT DAY, and she didn’t even understand what she was signing! The first day they were scheduled to do the job, they showed up hours late, and said they “weren’t the right crew to do the job”. We then had to wait a couple weeks for a different crew to come, and when they came they said they weren’t the right crew to do the job either!! 2 weeks later, ANOTHER crew came and said THE SAME EXACT THING!!! So after 3 times of getting the runaround, I was completely FED UP with this horrible company and decided to cancel the contract. They FINALLY did let me cancel, but are demanding we still pay $600! After all they put us through over 3+ months, they had the nerve to charge us $600 for an outlet! PLEASE AVOID THEM AT ALL COSTS! All they care about is dollar signs, not about the QUALITY of their work or customer service."

"The person that did the work was careful and efficient. We are very happy with the end result. It looks like new. The odor from the coating was pretty strong and took a few days to clear from our bathroom because the bathroom does not have a window that opens If we had been able to open a window in the bathroom the odor would probably have dissipated faster."

"This is test review, please ignore"

"Great service"

"Wonderful company. Fair pricing, honesty, and great service. A bit of a wait to get windows, but they are custom made, so it was worth it. Had several companies give us quotes, Rosati was the winner. Best of all, low pressure sales, they are straightforward and honest."

"Ed was fabulous! Great communication. Helped us pick the right options that looked good and were in our budget Highly recommend!"

"Professional; responsive; quality work. Even came back to replace the window (plastic v. A metal clasp on the window) and add dirt around the exterior."

"I ordered all new windows from Mike Murnane upon returning home from deployment on June 17, 2024. Mike never ordered the windows. He stole a $5,000 down payment and strung me along for almost a year. Toward the end of November 2024, mike admitted the windows hadn’t been ordered but he was working on other jobs and would pay me back in a week. This continued for months. Filing a lawsuit. These guys are absolute crooks, do not trust them with anything. Update as of 04/22/2025 In regards to the review below, you guys are comical liars. Numerous calls were placed to your office in the early months. You guys sure knew mike then. You guys were able to get ahold of him a few times I couldn't. Your business has atlas exteriors listed as a DBA. All of this has been recorded, pictures saved, and the old "oh we don't know that employee" does not work when I have called your office for him and your secretaries get ahold of him for us. Months later you switched to suddenly not knowing a person using a listed DBA you have given business cards to? Same address? It'll get sorted in court unless money is returned."

"Very well. He did a great job including restating the whole deck"